Meliá Kuala Lumpur

Sazali from house keeping of floor 12 was exceptionally good.

We had a nice stay at Melia KL . The staff were friendly and helpful and the hotel is situated in a great area for walking around and exploring. The HopOn bus is right around the corner too! There is a huge shopping mall across the street so the area has everything you need! Thank you Sazali Abdullah for keeping our room sparkly clean!!

The staffs are all very friendly and helpful. Location is fantastic. Rooms are generally good and clean. Breakfast can be better, highly suggest to look for nearby breakfast place instead. Sometimes elevator takes some waiting. Swimming pool is on the small side but a 24 hr gym is a plus. Overall, i would return to stay again when i visit KL

I had the pleasure of staying at the hotel, and it truly exceeded my expectations. From the comfort of the accommodations to the overall ambiance, everything contributed to a relaxing and enjoyable stay. I would first like to commend Jabbar from the housekeeping team for his outstanding service. His attention to detail, dedication, and warm demeanor truly made a difference throughout my stay. The room was always impeccably maintained, and his efforts did not go unnoticed—he set a wonderful tone for the overall experience. One of the highlights was the premium lounge, which elevated the experience even further. The lounge itself is beautifully maintained, offering a calm and comfortable atmosphere—perfect for unwinding or getting some work done while enjoying a selection of refreshments. What really stood out in the lounge was the exceptional service. Titu and Bruce were incredibly helpful and welcoming throughout my visits. They consistently went above and beyond to ensure everything was perfect, always greeting guests with warmth and genuine hospitality. Their attentiveness and professionalism made the experience feel personal and memorable. Overall, the premium lounge is a fantastic addition, and the outstanding service from staff like Jabbar, Titu, and Bruce made my stay truly special. I would highly recommend this hotel to anyone looking for an elevated and enjoyable experience.

Stayed in a 'Level' room on the 17th floor. The room was very clean thanks to Jabbar. The Level lounge is good and food excellent, you are limited to two alcoholic drinks per person per night, which was fine for us. The lounge wasn't busy, both Titu and Bruce were very attentive and quick to serve us. Breakfast is served in 'The Kitchen' and did feel a little chaotic at times but if you get up early it's quieter. One area which could be improved would be the WiFi speed, which was 10MB/s no matter where I tested it in the hotel. Location is great, with Imbi MRT station just out side the main entrance. Even on the 17th floor you do hear constant road noise, especially at night, but you are in a major city so I suppose you have to expect it.