Paradisus Cancún

Nuestra experiencia el primer día ha sido agridulce. El check in tardado, sin bebidas de cortesía, sin amabilidad de quienes nos recibieron Hacer la reserva para restaurantes fue similar, un trato cero amable, y son presenciales en lugar de una app. Nos perdimos para llegar a la habitación porque no hay señalamientos y el botones no te acompaña. El buffet con super poca variedad y sabor regular. Por otra parte, en el restaurante blue agave, Atilano nos cambió toda la experiencia, super amable, cálido, con iniciativa, se anticipa cuando ve que la bebida se está terminando, las bebidas de maracuyá deliciosas, 10 de 10. (Translated by Google) Our first day was a bittersweet experience. Check-in was slow, there were no complimentary drinks, and the staff who greeted us were unfriendly. Making restaurant reservations was similar—the service was anything but friendly, and they had to be booked in person instead of through an app. We got lost trying to find our room because there were no signs, and the bellhop didn't show us around. The buffet had very little variety and the food was just okay. On the other hand, at the Blue Agave restaurant, Atilano completely transformed our experience. He was incredibly kind, warm, and proactive, anticipating when our drinks were running low. The passion fruit drinks were delicious—10 out of 10.

Uriel, Mau, and Jesus were a lot fun in the pool activities. Would recommend him and the resort!

URIEL HOARCIO BALTHAZAR AND DANIEL ARE THE BEST!!!!! They host the best activities and are all super friendly.

Great hospitality and food service under the management of Rodolfo and Jose Antonio, also from Blue Agava restaurant.

We stayed at Paradise Cancun for about three nights and four days. It was my first time coming to Cancun and this resort just made my stay much better Our Butler edurado Was very helpful in making Restaurant reservations for Us over the phone And assisting us throughout the stay The rooms were great And the service was excellent. The only feedback that I could give is, The food could be little bit better. If you are someone who is not too picky about food, this is a great resort to spend your time I think the spa is little bit expensive. If they could make it a little bit more affordable, that would be really great.