N +20º 38' 49.70" / W -87º 3' 24.83"
Advice: In order to secure maximum comfort and satisfaction for all our guests, Paradisus Playa del Carmen will be performing maintenance works in its Family Concierge pool area. Therefore, the Family Concierge swimming pool and adjacent Olio restaurant will be closed from September 22 – 26, 2015. For maximum comfort and satisfaction, we have arranged the several services for our guests.
A spectacular private bay with tropical lushness is home to Family Concierge at Paradisus La Esmeralda, which as the name indicates is a paradise. Experience this beach hotel all-inclusively, with its promise of all-inclusive fun. This superior luxury resort on the Riviera Maya combines a spectacular Caribbean landscape with first-class facilities such as the Family Concierge, treatments at the YHI Spa and modern conference halls with a flexible design, equipped with avant-garde technology. In addition, enjoy wonderful one-day excursions such as diving and the iconic Mayan pyramids.
At only 45 minutes in car from the international airport of Cancún, and near architectural gems such as Tulum, Chichén Itzá and Cobá, the resort offers the best adventures outside of the hotel. For those in search of experiences a little bit closer to the hotel's luxury, we offer unforgettable international cuisine in 14 restaurants and 16 bars. Right on the water and surrounded by the protected mangroves, Family Concierge at Paradisus La Esmeralda is on a different level from anything you have experienced before.