If you want to enjoy an amazing stay without having to worry about a thing, attended to by an expert team that takes care of every detail of your stay, The Level is the perfect option for you. This exclusive service provides everything you need and an extra degree of comfort and relaxation.
THE LEVEL AT MELIÁ HANOI
The exclusive The Level service guarantees an exquisite stay at the Meliá Hanoi. Everything that is best about exclusivity and authenticity, with an extra dose of luxury and comfort.
Private spaces, services designed to deliver total comfort and an expert team dedicated to attend to all your needs and desires. We adapt to you and take care of every detail so you can enjoy all the magic and beauty of Vietnam.
EXCLUSIVE THE LEVEL AREAS
A private lounge specially designed to make you feel completely at home. That's what the exclusive The Level service offers, in addition to a great selection of benefits and advantages. On the 20th floor of the Meliá Hanoi hotel, enjoy superior privacy and unique experiences in The Level Lounge. A distinguished space, open from 6am to 11pm, in which to enjoy the most distinguished services.
THE LEVEL BENEFITS
Our exclusive The Level service offers the finest attentions and advantages to ensure you enjoy a unique experience, full of luxury and relaxation. Experience an unforgettable stay where every detail has been specially designed for you. These services include:
- Welcome drink on arrival
- Check-in and late check-out until 4pm (*) in the exclusive The Level reception
- Buffet breakfast in The Level Lounge
- Access to the private The Level Lounge from 6am to 10pm with tea service in the afternoon (3:00pm to 5:00pm) and snacks in the evening (5:30pm to 7:30pm)
- Exclusive use of a meeting room up to 8 persons for first 3 hours per stay (*)
- 24-hour luggage porters
- Free access to the sauna, steam bath, pool and gym
(*) Subject to availability
THE LEVEL IN-ROOM SERVICES
Our The Level rooms and suites offer all the benefits of this exclusive service to be enjoyed from the comfort and privacy of your room. Apart from the numerous benefits guests enjoy while staying in our exclusive rooms, The Level rooms also offer a higher degree of comfort. The exclusive services they include are:
- Welcome fruit platter in the room
- Pillow Menu choice
- Express ironing of one garment per person per day
- Coffee and tea service
- Shoe cleaning included
- Laundry of two garments per day
- Express laundry (*)
- Butler service available upon request (*)
- Dock station
(*) Extra charge