The best way to enjoy the most unforgettable experience in our Paradisus hotels is with our Royal Service. Enjoy the full attention of our entire team, focused on taking care of even the tiniest details. A world of possibilities with our Royal Service advantages.
ROYAL SERVICE AT PARADISUS PRINCESA DEL MAR
Cuba: sun, beaches, culture, relaxation and fun. We offer you all this at Paradisus Princesa del Mar, plus the extra luxury and comfort provided by Royal Service, an exclusive service that creates exceptional vacations.
Royal Service guarantees an unforgettable stay thanks to special personalised attention and the outstanding courtesy of the hotel team. You only have to worry about relaxing and having fun on your vacation.
ROYAL SERVICE AREAS
Our Royal Service area is separate from the rest of the hotel and is home to all the most exclusive rooms and areas reserved for Royal Service guests, a haven of privacy and exclusivity. The Royal Service area is on the ground floor of the hotel in addition to the following areas:
- Two lounges separate reception-concierge
- Two private lobby bar-lounges with terraces
- Two private pools
- Private beach area only for Royal Service guests
- Two gourmet à la carte restaurants and three bars
- Exclusive Royal Service rooms: Junior Suite, Junior Suite Sea View, Junior Suite Garden Swim-Up, Luxury Junior Suite, Suite, Presidential Suite, Master Suite and Master Junior Suite Garden Swim-Up
ROYAL SERVICE BENEFITS
Royal Service provides the finest and most extensive personalised services. Enjoy your stay in comfort accompanied by a team that ensure you don’t miss a thing. Exclusive services incluce:
- Personalised welcome and hotel explanation
- Welcome cocktail with sparkling wine and refreshing wipes
- Personal assistance
- Butler service
- Tea and snack services
- Pool and Beach Concierge (10am-6pm)
- Personalised and private early check-in and late check-out guaranteed (until 2pm) (subject to availability)
- Priority reservations for all hotel services (golf, diving, YHI Spa, sports courts, palapas or pool sunbeds)
- Guaranteed reservations in all the hotel's à la carte restaurants
- 24-hour porters
- Hydrothermal circuit at YHI Spa included (one per stay)
- 20% discount on massages at YHI-Spa
- Green fees included at Varadero Golf Club (transfer not included)
- Breakfast, lunch and dinner à la carte
- "Dinner Around" included in Paradisus hotels in Varadero (transfers not included)
- Private transfer from and to Santiago de Cuba Antonio Maceo Airport (1 per room) / minimum 3-night stay in Master Suite The Level or Presidential Suite The Level.
ROYAL SERVICE IN-ROOM SERVICES
The Royal Service rooms and suites provide all the comfort and relaxation you need on vacation. In a privileged location, in a private area separate from the rest of the resort, plus our team always ready to provide personalised assistance.
- 24-hour room service
- Daily turndown service
- Unpacking and packing luggage
- Shoe cleaning(*)
- Free ironing of two garments per person (on arrival)
- Pillow menu
- VIP amenities with bath salts
- Premium Bar stocked according to your preferences
- Dinner service à la carte in the room "In room dining"
- Bathtub preparation with bath salts and candles (once per stay)
- In-room Spa service(*). Grape, vanilla, Cleopatra milk, sea crystals and Equilibrium oil baths
- Bathrobe and slippers
(*) Extra charge