Meliá Chiang Mai

Excelente hotel! La cama es una delicia. Y la habitación está muy cómoda y bonita. El desayuno incluido tiene de todo, es muy rico. También el personal del hotel fueron muy amables!

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Very good food and great staff.

We had a great stay the staff and the rooms were great. Only down side, We are so use to Bangkok nice and plenty of choices breakfast. For the price paid a bit upset with the breakfast In general. Our shower smelled a bit moldy it is an easy fix thought hopefully they fix it next time when we come back.

Overall: We had a great experience at this hotel and will definitely stay here again in the future. We would recommend without hesitation any family with children to stay here. Perfect facilities for children, great service, and the perfect location in town. Breaking it down: Pros for families: the very best selection in Chiang Mai for families with toddlers and children under 8. The children's room (like a kid's club), is fantastic. Equipped with sensory toys, a ball pit, a sensory wooden "sandpit", giant Legos, stepping stones, and more, our 2 year old was happy to spend hours at a time in the play space. In the play space is also a nap room, reading area with books, a game room, and a children's bathroom. This play space definitely exceeded our expectations and was the highlight of our visit.The children's pool is also fun space to get your kids' energy out, though we recommend the hotel consider adding non-slip flooring to the area as we saw every child who came through slip and fall in the area even with water shoes on. We would choose this hotel again and again solely for all-day access to its spotless play space. The breakfast buffet had a wide and healthy selection. The reception staff, and restaurant staff were also all very kind, accommodating, and excellent in their response to all of our many toddler-related requests. Cons: The room we stayed in was a bit underwhelming for a 5-star hotel. Of the 7 nights we stayed, 2/7 times the new towels given to us during room cleaning service had a terrible smell and black marks on them. The shower stall was also not spotless. For example, there were still slippery soap suds on the walls and floors of the shower, and the drains were very obviously not clean with some gunk in it from our first night there, making the water slow to drain. The room also felt a little bit cramped for a family of 3 with a toddler compared to another hotel of the same rating in which we stayed. Tips: for those allergic to down, the hotel has alternative pillow options upon request including memory foam pillows.