RedLevel at Gran Meliá Palacio de Isora

Alcalá. Guía de Isora. Tenerife, Spain
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A BOUTIQUE HOTEL WITHIN A RESORT ON THE IDYLLIC ISLAND OF TENERIFE

Indulge in an oasis of peace on the coast of Tenerife and savour life’s little pleasures. At Gran Meliá Palacio de Isora we welcome guests of all ages with our exclusive adults-only service at RedLevel or RedLevel for Families.

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REDLEVEL (EXCLUSIVELY FOR ADULTS)

Opening hours of RedLevel Lounge: 7 am - 11 pm (*)

  • Breakfast: 8 am - 11 am (*)
  • Tea, coffee and mineral water service all day long
  • In the late afternoon, there is a one-hour long Open Bar for guests

(*) Times may vary depending on the season

RedLevel exclusive services

  • Special rooms. 53 rooms with hydromassage bathtub for two on the terrace
  • Magnificent private villas
  • Butler service
  • Nespresso coffee maker free of charge in rooms
  • Pillow menu
  • Aromatherapy in rooms
  • Hydromassage menu
  • Private adults-only reception for check-in, check-out, reservations, information about excursions, amongst other services, and always with exceptional personalised attention
  • Access to the private RedLevel adults-only pool with Pool Concierge
  • Access to the exclusive adults-only RedLevel Lounge, a beautiful independent building and the heart of this unique service
  • In the late afternoon there is an hour long Open Bar for guests
  • Business Area with free internet, library, daily newspapers, board games amongst other services
  • Access to all the resort services: 10 restaurants (9 à la carte and 1 with buffet service and show cooking), 8 bars, Spa by Clarins, gym, 3 paddle tennis courts and 3 tennis courts
  • Breakfast service (a la carte and buffet)
  • Snack menu for lunch at the restaurant or by the RedLevel pool
  • RedLevel La Terrasse by Jorge Peñate - fish and seafood restaurant
  • Private car park

(*) With additional charge

Butler services

  • Preparation of the hydromassage bathtub (optional) in rooms
  • Ironing service (two items a day, not including delicate materials)
  • Preferential bookings at a la carte restaurants
  • Preferential bookings at Spa by Clarins (a day in advance)
  • Preferential bookings for tennis courts and other activities
  • Bookings of excursions and transport  
  • Personal explanation of the resort facilities
  • Ice replacement
  • Mail
  • Personalised wake-up calls
  • Shoe cleaning (on request)
  • Collection of clothes for laundry (before 10am for same day service)(*)

(*) With charge

Swimming pool services - pool concierge

  • Private pool for adults only
  • Pool concierge
  • Variety of sunscreens
  • Refreshing water vaporiser
  • Spa by Clarins aromatic cold towels
  • Sunglasses cleaning
  • Drinks (*)
  • Newspapers, magazines and books
  • Board games and cards

     (*) With charge

Private Villas

  • 120 m2 villas on a 600 mplot
  • Exclusive for adults
  • Loft-style constructions, modern and contemporary. Discover their unique decoration and matching lighting
  • Garden with private pool
  • Personalised butler service
  • Personalised minibar included
  • Exclusive breakfast in the villa
  • Daily fruit
  • Turn-down service and personalised goodnight detail
  • Personalised cleaning and turn-down schedules
  • Special requests
  • Send to a friend
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