RedLevel at Gran Meliá Palacio de Isora

Alcalá. Guía de Isora. Tenerife, Spain
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Adults only boutique hotel within a resort on the idyllic island of Tenerife

Discover the adults-only RedLevel, a hedonistic paradise on the coast of Tenerife and an oasis of peace and elegance where you can enjoy life’s little pleasures.


  • Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. Additional cleaning and hygiene measures have been implemented and some procedures and spaces have been adjusted. These changes may affect some services. For more specific information on this hotel, please see the section on Stay Safe
  • Enjoy a comfortable holiday and our large open spaces in reception, pool, gardens, restaurants, bars and terraces, all ensuring peacefulness both inside and outside the hotel
  • A privileged location alongside a black-sand beach surrounded by natural pools from which to admire infinite sunsets
  • Views of Mount Teide, the Los Gigantes Cliffs and the island of La Gomera
  • Enjoy pleasure for all your senses with authentic gourmet experiences in our internationally renowned dining spaces
  • A unique hotel concept that enchants guests with access to a private RedLevel Lounge and exquisite service by a dedicated team of butlers
  • Every afternoon you can welcome the sunset from our Liquid Garden, including an Open Bar service with snacks and drinks accompanied by live music on Wednesdays and Sundays
  • Choose between a private adults-only pool surrounded by Bali beds and with a Pool Concierge service or our Infinity pool, the largest saltwater hotel pool in Europe (5,000 m2)

RedLevel is an adults-only service for guests that seek even more.

Enjoy the private RedLevel Lounge, preferential reservations in any of the 7 restaurants, a wide variety of activities and our Spa by Clarins, where you will also receive a free Water Ritual per person per stay.

The Hotel has taken care of everything down to the very finest detail in each of its guest rooms, creating a personalised setting to ensure your total satisfaction and comfort. Imagine the experience of the view of the sun setting over the ocean as you lie back in an open-air whirlpool bathtub on the terrace of one of our suites! 

RedLevel includes luxury details such as a full set of Clarins bathroom amenities, Nespresso coffee maker, pillow menu and in-room aromatherapy. In our rooms with whirlpool bathtub, you can also request a bathtub menu and allow our butler to prepare it to your liking: aromas, oils, candles, flowers, fruits...

An adults-only hotel alongside the sea where the exquisite service and facilities make every stay a unique experience. This hotel is one of the exclusive selection of  adults-only hotels by Meliá.

International gourmet

International gourmet restaurant options and seven bars and lounges to satisfy even the most discerning tastes. From a Japanese restaurant with its own sushi bar and teppanyaki tables, to the delicious Mediterranean cuisine serving paellas and seafood dishes as well as our own versions of traditional Iberian fare at the DÚO Restaurant.

Spa by Clarins & Wellness, a 2.000 square metre oasis to revitalize your body and soul, making discovering the best of you a transcendental experience, thanks to an extensive range of professional treatments and the most modern equipment and technology.

The hotel at a glance


This hotel has received the Travellers' Choice Prize, awarded annually by TripAdvisor based on the comments provided by millions of travellers from all over the world. It is the only award in the tourism industry that takes into account guests’ ratings of service quality and their satisfaction.

Location and contact

Avenida de los Océanos, 1
Alcalá. Guía de Isora. Tenerife
RedLevel at Gran Meliá Palacio de Isora
5 star deluxe
28.206103 , -16.833188
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