An experience tailor made just for you
An adults-only resort guided by a hedonist culture of rest and relaxation, unique to the island and a member of the exclusive collection of The Leading Hotels of the World.
Designed for our most select guests, the RedLevel service makes your wishes come true. A boutique hotel within the hotel, where exquisiteness, comfort and privacy will make you feel like the VIP you are.
REDLEVEL AT HOTEL DE MAR GRAN MELIÁ
The Hotel de Mar Gran Meliá presents the RedLevel service, an attribute of the Gran Meliá brand designed to allow our guests to experience luxury like never before. A personalized and exclusive service to make you feel very special and unique in our hotel.
Surrender to the temptations of luxury and wellbeing and make your stay an unforgettable experience. Enjoy all the advantages and benefits RedLevel offers you in both the Suites and private areas reserved for our VIP guests. Modern and elegant facilities and superior quality services ensure that your stay in our hotel is the most awesome experience you have ever had the privilege to enjoy.
We know that dining is a great pleasure and in our private areas we have created some fantastic options especially for you. Privileged areas where you can enjoy the sunset with a glass of cava or a special menu to delight all five senses.
- Private reception and concierge service with personalised attention
- Lounge with TV and reading area with a wide range of books and magazines
- Open 24 hours a day for water, soft drinks, coffee and tea (times subject to change)
- “Sweets & Energy” bar with a selection of non-alcoholic drinks, wine and cava (from 12 noon to 5 pm)
- Daily snack service from 6pm to 8.30pm - enjoy a selection of drinks included
Dress code in the RedLevel Lounge: Smart casual (no entrance in bathrobes, swimsuits or beachwear)
RedLevel guests enjoy access to spaces which afford the maximum privacy and an even more personalised service. Take a break in our wonderful spa designed for the relaxation of body and mind.
- Free access to the water facilities at the Spa by Clarins (water ritual, relaxation area and Health Club) as well as exclusive discounts on treatments
- Relax Massage at exclusive rates for RedLevel guests
Experience at first-hand the luxury within the luxury. A place so exquisite it exceeds all expectations. As a RedLevel guest you enjoy access to all these exclusive services to take your holidays to a whole new level.
- Free transfer from and to the airport for guests in our Master Suite RedLevel (flight details must be sent at least 72 hours before arrival to: email@example.com)
- Car park: Special rate for guests in Premium RedLevel rooms and free for guests staying in Suites
- E-mail assistance prior to your arrival in order to tailor your stay
- VIP check-in and check-out in the private RedLevel reception
- Local and international newspapers in public areas and digital press through the Pressreader app
- Welcome amenities
- Late check-out and early check-in (subject to availability)
- Butler service at the time of booking(*)
- Private buffet breakfast area from 8am to 11am
- Bali Bed experience during your stay:
- Special rate for guests staying in Premium RedLevel rooms
- One-day Bali Bed Experience for guests in Junior, Grand and Royal Suites (with a minimum stay of 3 nights). Special rates for other days
- Free Bali Bed Experience for the entire stay for guests staying in the Master Suite RedLevel
(*) Extra charge
EXCLUSIVE REDLEVEL IN-ROOM SERVICES
Enjoy a unique experience in our rooms with RedLevel attributes. Designed with all the luxury details and superior-quality materials you require, so you don't have to worry about a thing and can just relax and enjoy your stay. Our most distinguished guests receive the following services:
- Courtesy bottle of water
- Professional hairdryer, hair straightener and magnifying mirror
- Luxury bathroom amenities by Clarins
- Special pillow menu
- Coffee maker with free and unlimited capsules and selection of teas
- Ironing of one garment per stay per person
- Laundry, dry cleaning and ironing service (express service available)(*)
- Turndown service every evening
(*) Extra charge
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