The Level at Meliá Castilla

Madrid, Spain
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FEEL THE PURE ESSENCE OF HOSPITALITY

Designed in a unique style to adapt to the culture and history of this vibrant city. Enjoy the pleasure of a customised experience and savour the pure essence of hospitality with all five senses.

SERVICES AND FACILITIES

The Level service is designed to fill your stay with personalised attention, both in your room and in the private The Level Lounge. A comfortable place in which to work or relax, with a great choice of snacks, tapas and drinks. Guests at The Level also have access to an outdoor pool and 24-hour gym.

THE LEVEL LOUNGE

Discover the spacious and bright The Level Lounge, reserved exclusively for guests staying in The Level rooms. Natural light bathes this warm and welcoming space, ideal for both work meetings in an informal yet distinguished setting, and also for relaxation accompanied by all the comforts you need and the excellence guaranteed by Meliá. The perfect refuge to end a day on business in Madrid or for resting after exploring the capital with your family or partner.

The Level Lounge also allows access to a free meeting room for up to one hour plus a great choice of snacks and drinks. It includes a private buffet breakfast in the morning, snacks and drinks service for most of the day, and hot tapas and open bar with premium-brand drinks at sunset. Always accompanied by the most meticulous and helpful attention of our team.

EXCLUSIVE SERVICES IN THE LEVEL LOUNGE

The Level Lounge on the basement floor of the hotel overlooking the pool garden area, offers a modern and warm space where guests can enjoy the most exclusive services:

  • Welcome glass of cava
  • Breakfast buffet included from 7am to 10:30am Monday to Friday and 7am to 11am Saturday and Sunday
  • Sweet and savoury snacks, delicious coffee and soft drinks from 12 midday to 11pm every day
  • Tasty hot tapas and an open bar with premium-brand drinks from 6pm to 9pm every day
  • Private check-in and check-out
  • Private and personalised service to help with all your arrangements: bookings, information on excursions and activities in the city, among others
  • Free use of a meeting room for up to 1 hour per stay for up to 6 people in The Level Lounge (on request and subject to availability)
  • Wi-Fi
  • TV and reading room

 

BUSINESS IN THE LEVEL LOUNGE

Make The Level Lounge an extension of your work space, holding meetings in Madrid in a discrete private setting. A large space with modern, functional furniture creating a welcoming ambience with warm colours in which time will fly by. In addition to well-lit work areas and Wi-Fi so you can get online, The Level offers free access to a private meeting room (*) for up to 6 people for one hour per room per stay.

(*) Reservation required and subject to availability.

 

SWIMMING POOL

Escape the heat of the big city with a refreshing dip in the outdoor pool at The Level at Meliá Castilla. An outdoor space where you can take a break from the city and your routine. The pool is set in gardens and provides sunbeds and a towel service. Don’t miss this hotel with a swimming pool in Madrid.

Check opening hours and dates with the hotel.

FAMILIES

We want you to share The Level at Melia Castilla experience with your family, an attractive range of services and specialist services for the little ones.

  • We have Triple and Connecting Rooms so you can enjoy the comfort of two separate rooms connected by a door and each with their own private bathroom
  • Kids&Co programme included: Mini check-in on arrival, fluffy toy, room with special pillows and towels for kids, amenities for children in the bathroom, milkshake and cookies at bedtime on arrival day
  • Cot free of charge (children up to age 2, check availability with hotel)
  • As well as the delicious breakfast in The Level Lounge, you may also enjoy the magnificent breakfast in our Cervantes restaurant, with more than 120 fresh, quality products and a Kids Corner that will delight the whole family
  • We offer a free Mini Club. Parents can savour the peace and quiet while the children play and share fun activities with a supervisor. Open weekends and holidays (check opening days and times with the hotel), and for children aged between 3 and 12. Location: Floor -1 next to L'Albufera Restaurant.
  • Babysitting service on request (*)
  • If a member of your family needs a special gluten-free menu, please let us know. We are endorsed by the FACE Foundation (Federation of Celiac Associations of Spain).

(*) Extra charge

CAROLI HEALTH CLUB BOUTIQUE

The Caroli Heath Club Boutique is a beauty and Wellness Centre on the hotel basement floor. Privacy and well-being combine to perfection in a space where exclusivity and luxury go hand in hand, attended by an excellent team of experts who will advise you on the best products and treatments. Stop time for a while and align your body and soul with this new well-being concept. Ask about treatments and massages (*) or using the sauna in advance or during check-in.

Opening hours: Monday to Friday from 11am to 9pm. Saturday and Sunday from 1pm to 9pm (check in the hotel as it may vary by time of year)

Phone: (+34) 91 571 18 13

E-mail: meliacastilla@carolihealthclub.es

GYM

An exclusive 24-hour space for hotel guests, perfectly equipped to help you stay in shape during your visit to Madrid. Located on the 1st floor, it provides modern Technogym equipment, areas for cardiopulmonary exercise, bodybuilding, toning and stretching. It also has static and elliptical bicycles, treadmills, weights and multifunctional machines. If you need help from a professional, we also provide the assistance of a personal trainer on request (*). Water service, fruit, towels and plasma-screen TVs also available. Take great care of yourself in this hotel with a gym in Madrid.

(*) Extra charge

 

SERVICES AND FACILITIES

SERVICES

  • 24-hour reception and concierge
  • 24-hour room service
  • Wi-Fi
  • Digital press service
  • Ice machine on each floor
  • 24-hour security and surveillance
  • Ironing and laundry services (*)
  • Business Centre (*)
  • Gift and newspaper store (*)
  • Airport shuttle service on request (*)
  • Car rental service (*)
  • Parking in the building with 235 space and 24-hour security (*)
  • Taxi stop at the main entrance
  • Currency exchange service (*)
  • Medical services in the hotel on request (*)

FACILITIES

  • 24-Hour gym only for guests
  • Connecting rooms
  • Outdoor pool set in gardens (check dates and times depending on time of year)
  • L'Albufera Restaurant, Cervantes breakfast room, The Lobby Café, El Pelícano Restaurant & Lounge Bar and District 798 Restaurant
  • Parking in the building with 235 space and 24-hour security (*)
  • Supervised miniclub (check opening hours with the hotel)
  • Wellness Caroli Health Club Boutique (*)

(*) Extra charge

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