Palacio de los Duques Gran Meliá

Madrid, Spain
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An extraordinary work of art in the cultural heart of Madrid

In the heart of Madrid behind its Elizabethan-style façade, the Palacio de los Duques Gran Meliá boasts architectural splendour, combining timeless luxury with an avant-garde flair.




Velvet, hardwood, luxurious finishes and an exclusive butler await you in the Royal Suite RedLevel. This Suite allows you to discover the city from an unparalleled perspective. Located on the penthouse floor of the hotel, the private terrace provides panoramic views over both the Opera House and the Habsburg Quarter.

Two separate bedroomswith lounges, terraces and private bathrooms. Choose how to rest: king-size bed or two single beds and an extensive selection from our pillow menu, ensuring a stay full of comfort. We adapt to your needs and want you to feel at home. That's why we provide the finest facilities: Nespresso coffee maker, bathroom amenities, exclusive minibar products and much more.

Private transfer in a high-end vehicle, welcome amenities, 24-hour room service and turndown service, personal valet parking or high-end car service with driver, are just some of the services that will make your stay at the Royal Suite RedLevel divine. If you still have doubts, imagine the following scenario: the terrace, the warmth of the evening, a glass of fine wine, an incredible Madrid sunsetand our exclusive service.


  • Private transfer to and from Madrid airport for staying guests (mandatory to provide flight information two days before the service and report number of people and suitcases)
  • Private areas for RedLevel guests (reception, lounge and outdoor garden area)
  • Daily buffet and à la carte breakfast service in a private dining area
  • Personalised reception area and concierge service plus Business Centre
  • Exclusive indoor and outdoor areas with different lounge options, television area, and a library area with a great choice of books, music, movies and board games
  • Luggage porter service and shoe cleaning
  • Welcome courtesy gift in the room on arrival
  • Daily turndown service
  • Urgent ironing service (free ironing of 1 item per stay)
  • Free Premium Wi-Fi in guest rooms and RedLevel areas
  • Video game, Wii and PlayStation consoles
  • Large choice of CDs and DVDs for use in the room
  • Exquisite Aroma Menu in the room
  • Late check-out until 4 pm. (subject to room availability)
  • 24-hour free gym and fitness area access
  • Spanish and international newspapers
  • Portable Wi-Fi service ( *)
  • Laundry, dry cleaning and ironing service (express service also available)(*)
  • Valet parking service and a covered private parking area (*)
  • Luxury vehicle with chauffeur available (*)
  • Babysitting service (on request) (*)
  • Unique experiences and special menus in the renowned restaurants   y suites (*)
  • Open Bar every day from 1 pm to 11 pm exclusively in the RedLevel Lounge with a great choice of aperitifs, tapas, sweet and savoury snacks, and a wide range of drinks and premium brand spirits, Champagne Ruinart and Nespresso coffee
  • Private guides speaking different languages for the major tourist attractions (*)


  • The Royal Suite is the combination of the Presidential Penthouse Suite and a Junior Suite with Terrace, creating a grand Royal Suite Real measuring more than 200 metres squared and designed to accommodate 6 people
  • Choice of more than 60 international channels
  • 3 telephones with direct international dialling
  • Voice mail in 4 languages (Spanish, English, German and French)
  • Dock Stations with speakers, charger and radio-alarm
  • DVD on request
  • Nespresso coffee-maker
  • Wide range of bathroom amenities
  • Exclusive selection of minibar products
  • Large wardrobes with internal lighting and large set of clothes hangers and tie rack
  • Electronic safe large enough for a laptop
  • Hair dryer and make-up mirror
  • Bathrobe and plush slippers
  • 2 fully-independent bedrooms with seating areas, private terraces, en suite bathrooms with a round Jacuzzi and separate shower, spacious dressing room and king-size beds or 2 single beds
  • Large separate lounge with abundant light, luxuriously equipped for 6 people with a seating area with Hi-Fi and widescreen LED TV
  • Meeting Room for up to 6 people with a bathroom and a separate entrance for guests from the main hall, fully equipped for private lunches and dinners and any kind of meeting
  • Large private terrace with panoramic views to the Opera and the Austrias district, fully equipped for relaxation as well as for any kind of event
  • 2 fully-equipped terraces integrated in each bedroom

(*) With extra charge

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