Palacio de los Duques Gran Meliá

Madrid, Spain
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An extraordinary work of art in the cultural heart of Madrid

In the heart of Madrid behind its Elizabethan-style façade, the Palacio de los Duques Gran Meliá boasts architectural splendour, combining timeless luxury with an avant-garde flair.




Luxury and comfort combine to perfection in our spectacular Presidential Penthouse Suite RedLevel. Allow yourself to be seduced by its exquisite decoration, designed to reflect the harmony and history of the Habsburg Quarter. On arrival we will receive you with welcome amenities and a private butlerwho will be at your service throughout the stay.

Discover and enjoy each of its corners. Large lounge area and fully equipped meeting room for private lunches or dinners. Private terrace on which to relax while enjoying the panoramic views of the Opera House and Habsburg Quarter. And then there’s the bedroom, crowned by a king-size bed and inviting you to rest, disconnect and revel in the views from the terrace.

Whether your trip is for business or pleasure, the Presidential Penthouse Suite RedLevel is designed to welcome you and provide all the attention you deserve. In your bathroomwith a bathtub and separate shower, a softbathrobe and exquisite aromas menuwill help you discover the relaxation you’re looking for. Don’t think twice and book your stay in this room now. You will never regret it.


  • Private transfer to and from Madrid airport for staying guests (mandatory to provide flight information two days before the service and report number of people and suitcases)
  • Private areas for RedLevel guests (reception, lounge and outdoor garden area)
  • Daily buffet and à la carte breakfast service in a private dining area
  • Personalised reception area and concierge service plus Business Centre
  • Exclusive indoor and outdoor areas with different lounge options, television area, and a library area with a great choice of books, music, movies and board games
  • Luggage porter service and shoe cleaning
  • Welcome courtesy gift in the room on arrival
  • Daily turndown service
  • Urgent ironing service (free ironing of 1 item per stay)
  • Free Premium Wi-Fi in guest rooms and RedLevel areas
  • Video game, Wii and PlayStation consoles
  • Large choice of CDs and DVDs for use in the room
  • Exquisite Aroma Menu in the room
  • Late check-out until 4 pm. (subject to room availability)
  • 24-hour free gym and fitness area access
  • Portable Wi-Fi service ( *)
  • Laundry, dry cleaning and ironing service (express service also available)(*)
  • Valet parking service and a covered private parking area (*)
  • Luxury vehicle with chauffeur available (*)
  • Babysitting service (on request) (*)
  • Unique experiences and special menus in the renowned restaurants and suites (*)
  • Open Bar every day from 1 pm to 11 pm exclusively in the RedLevel Lounge with a great choice of aperitifs, tapas, sweet and savoury snacks, and a wide range of drinks and premium brand spirits, Champagne Ruinart and Nespresso coffee
  • Spanish and international newspapers
  • Private guides speaking different languages for tours of the major tourist attractions (*)


  • Large separate and very bright lounge, luxuriously equipped for up to 6 people with a seating area with Hi-Fi equipment and a panoramic LED TV
  • Meeting Room for up to 6 people with a bathroom and separate entrance for guests from the main hall, fully equipped for private lunches and dinners and any kind of meeting
  • Large private terrace with panoramic views of the Opera and the district of the Austrias, fully equipped for relaxation as well as for any kind of event
  • Separate bedroom, integrated lounge with a 59-inch LED TV, private terrace and a king size bed or twin beds (on request)
  • Choice of more than 60 international channels
  • 3 telephones with direct international dialling 
  • Voice mail in 4 languages (Spanish, English, German and French)
  • Dock station with speakers, charger and radio-alarm
  • DVD on request
  • Round desk ideal for working
  • Nespresso coffee-maker
  • Exclusive selection of minibar products
  • Night light and adjustable lamps built in to the bed headboard
  • Electronic door locks
  • Large wardrobes with internal lighting and large set of clothes hangers and tie rack
  • Electronic safe large enough for a laptop
  • Wide range of bathroom amenities
  • Hair dryer and make-up mirror
  • Bathrobe and plush slippers
  • Separate shower with rain shower and waterfall effects
  • Separate designer bathtub

(*) With extra charge

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