Palacio de los Duques Gran Meliá

Madrid, Spain
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An extraordinary work of art in the cultural heart of Madrid

In the heart of Madrid behind its Elizabethan-style façade, the Palacio de los Duques Gran Meliá boasts architectural splendour, combining timeless luxury with an avant-garde flair.

EXCLUSIVE EXPERIENCE

RedLevel opens up a new world of possibilities. Our distinguished service offers you a chance to enjoy a wide range of personalized services and privileges that will deliver the peace and privacy you seek

REDLEVEL AT PALACIO DE LOS DUQUES GRAN MELIÁ

At the Palacio de los Duques Gran Meliá you will enjoy an incredible range of sensations thanks to the most exclusive RedLevel services and luxury facilities reserved for VIP guests like you.

RedLevel takes the greatest care of even the tiniest details. Choose the aroma you prefer for your room, request our personalised butler or Concierge services, among many other benefits.

REDLEVEL EXCLUSIVE AREAS

The magnificent RedLevel facilities boast the best equipment and a perfectly trained team eager to provide all the comforts you need to help you relax and enjoy your stay. You have access to the private RedLevel Lounge with its open bar, private reception area and exclusive garden spaces.

  • Private reception with personalized service
  • Private outdoor area in the Palace garden
  • RedLevel Lounge
  • Indoor and outdoor spaces with different seating areas, TV zone and library with a choice of books, music, movies and board games

REDLEVEL BENEFITS

RedLevel services are so awesome they will make you feel like you’re in a dream. At the Palacio de los Duques Gran Meliá enjoy all these facilities at your ease and convenience:

  • Buffet breakfast and daily à la carte in private lounge
  • Access to the RedLevel Lounge with Open Bar every day from 1pm to 11pm with an extensive choice of canapés, tapas, sweet and savoury snacks, soft drinks, fruit juice and premium-brand alcoholic drinks, Möet & Chandon and Nespresso coffee
  • Indoor and outdoor spaces in the RedLevel Lounge with different seating areas, TV zone and library with a choice of books, music, movies and board games
  • Personalized reception and concierge services
  • Luggage porters and butler service
  • Premium Wi-Fi in rooms and RedLevel areas
  • Late check-out until 2pm (subject to availability)
  • 24-hour access to the gym and fitness area
  • Access to the pool and terrace (in summer)
  • Spanish and international newspapers
  • Laundry, dry cleaning and ironing service (express service available) (*)
  • Valet parking in covered car park(*)
  • Private hotel-airport transfer in high-end vehicle(*)
  • High-end car available with chauffeur(*)
  • Private multilingual guides for the main tourist attractions(*)
  • Babysitting service (on request)(*)
  • Unique experiences and special menus in awesome dining venues and suites(*)

(*) Extra charge

REDLEVEL IN-ROOM SERVICES

In our luxurious RedLevel rooms you never have to worry. We have kept the best of everything for you, our most distinguished guest, with services that adapt to your needs and allow you to completely disconnect. Dream accommodation in which to enjoy:

  • Welcome amenities in the room
  • Luggage porters, butlers and shoe cleaning
  • Daily turndown service
  • Ironing service (one garment per stay)
  • Premium Wi-Fi
  • Videogame consoles: Wii and Play Station (subject to availability)
  • Exquisite in-room aromas menu
  • Special amenities for kids
  • Laundry, dry cleaning and ironing service (express service available)(*)
  • Large choice of on-demand movies on your TV(*)

(*) Extra charge

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