Hotel Fénix Gran Meliá

Madrid, Spain
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Exclusive hotel on the Golden Mile in Madrid

Combining timeless luxury with an avant-garde flair, this 5-star hotel on Plaza de Colón is a member of “The Leading Hotels of the World”. Ideal for business and leisure clients.

EXCLUSIVE EXPERIENCE

Experience the maximum expression of exclusivity with RedLevel. An experience that offers the most distinguished services and facilities in luxurious guest rooms and suites and also in all the private spaces reserved for RedLevel guests only.

REDLEVEL AT HOTEL FÉNIX GRAN MELIÁ

The Hotel Fénix Gran Meliá presents RedLevel: an exclusive and preferential service which guarantees superior levels of privacy and luxury for guests in a most select and refined ambience. RedLevel brings an even higher rank of distinction to the elegant Gran Meliá brand, creating a luxury boutique hotel within the hotel itself.

RedLevel is a feature of Gran Meliá hotels that provides the most discerning guests with exclusive attention, a superior range of services, and elegant spaces reserved for RedLevel guests only. Our aim is to provide our guests with maximum comfort and to make them the centre of our attention with a superior range of highly personalised services.

EXCLUSIVE REDLEVEL AREAS

RedLevel guests enjoy access to exclusive private spaces reserved for RedLevel guests where they may enjoy the select and refined ambience and luxury details. Enjoy an à la carte breakfast or choose whatever products you would like from the buffet in our private breakfast room. Relax in private or mingle in the exquisite private RedLevel Lounge.

 

  • Private breakfast room 
  • RedLevel Lounge

EXCLUSIVE REDLEVEL SERVICE

Your wellbeing is our priority because you are very special to us and we aim to make you feel truly unique. RedLevel offers a range of exclusive benefits and services reserved only for RedLevel guests.

 

  • Buffet and a la carte breakfast in a private breakfast room (from 7:30am to 11am) 
  • Exclusive access to the RedLevel Lounge with Open Bar in the afternoon where you can enjoy a glass of Moët Chandon, top-brand drinks, snacks and tapas. There is also a lounge area with TV, music, library and board games 
  • Personalised check-in and check-out in the RedLevel reception
  • Private reception and concierge service 
  • Wi-Fi in the rooms and other RedLevel areas 
  • Preferential reservations at the DRY Martini Bar by Javier de las Muelas 
  • Spanish and international daily newspapers in the RedLevel areas 
  • Exclusive and preferential services 
  • Wii and PlayStation 3 video game consoles 
  • Personal butler service 

REDLEVEL IN-ROOM SERVICES

Be delighted and enchanted by the luxury and elegance of the RedLevel rooms and suites. Warm, welcoming and comfortable rooms with details designed and created just for you. Enjoy the glamour of a RedLevel stay!
  • Personal butler service. Shoe-shining and preparation of hydromassage bath and luggage 
  • Nespresso coffee maker and a selection of coffees 
  • Full set of Clarins–Paris bathroom amenities 
  • Pillow menu (low-height duck-feather duvet, latex, natural fibre and latex cervical pillow)
  • Ironing of one item of clothing per stay 
  • Welcome gift 
  • Daily courtesy attentions 
  • Daily newspaper in the room (on request)
  • iPod dock station and 37-inch plasma TV 
  • iPod and Wii console (on request and subject to availability)
  • CD and DVD menu 
  • Send to a friend
  • Print

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