Classic
- Patio view
- Queen-size bed
- 269 ft²
Calle de Hermosilla 2, Madrid
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4.6 (1603 reviews)
Exclusivity and elegance in one of Madrid's most iconic hotels
Located near El Prado, the National Archaeological Museum (MAN), the Reina Sofía and the Thyssen Bornemisza, this hotel oozes Spanish luxury and character, drawing its inspiration from Spanish culture and art. Conveniently located, it is in the heart of the shopping and business district, next to the Paseo de la Castellana or Calle Serrano.
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Classic
Premium
Supreme
Family Supreme
Family Grand Supreme
Deluxe RedLevel
Grand Premium with Jacuzzi RedLevel
RedLevel Junior Suite
Deluxe Junior Suite RedLevel
One-Bedroom RedLevel Suite
Two-Bedroom RedLevel Suite
Penthouse Suite RedLevel
One Bedroom Master Suite RedLevel
RedLevel One Bedroom Master Suite Terrace
Presidential Penthouse Redlevel Suite
A service as exclusive as you are. RedLevel guests can enjoy access to VIP areas and other exclusive perks during their vacation at Madrid. Book RedLevel and prepare for the movie star treatment.
Discover the wide range of services and facilities that ensure a most pleasant and comfortable stay at our hotel.
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L. B
17/01/2025
5/5
This is absolutely the best staying in Madrid. Ive been to beautiful city of Madrid for few times and non of the 5 star hotels have ever made my trip this way. The Location is perfect the rooms with red level is great staff are so so friendly and welcoming food and drinks at the restaurants are so good and yummy …… I highly recommend this hotel because of its great location pleasant staff “Yana you’re wonderful like all of you guys ❤️”and for so so many other reasons. Can’t wait to go back and enjoy the ultimate experience of this beautiful place.
Sarah McFall
13/01/2025
5/5
My husband and I spent a week at this lovely hotel. Definitely upgrade to the Red Level suite. We enjoyed the breakfast and snacks with drinks in the afternoons. While the room was on the smaller side, we enjoyed the hot tub on a private terrace. Room service was excellent and we especially enjoyed the burger as others have stated. Several nights they brought various complimentary snacks to our room, including Rascon de Reyes in celebration of Epiphany. Our room was pretty quiet, considering it seemed all of Madrid came out to celebrate and watch the parade, which passed in front of the hotel. We also enjoyed the restaurant Aduana and cocktails at The Balmoral. We felt the hotel was nicely situated to sights and shopping! Service was great and most staff knew english.
tri ambudi
05/01/2025
5/5
The best hotel.
Mario Fernández Blanco
05/01/2025
5/5
Los servicios que ofrece este hotel son excelentes, recomendable totalmente
ZonaCheChel
05/01/2025
5/5
Perfecto
L. B
17/01/2025
5/5
This is absolutely the best staying in Madrid. Ive been to beautiful city of Madrid for few times and non of the 5 star hotels have ever made my trip this way. The Location is perfect the rooms with red level is great staff are so so friendly and welcoming food and drinks at the restaurants are so good and yummy …… I highly recommend this hotel because of its great location pleasant staff “Yana you’re wonderful like all of you guys ❤️”and for so so many other reasons. Can’t wait to go back and enjoy the ultimate experience of this beautiful place.
Sarah McFall
13/01/2025
5/5
My husband and I spent a week at this lovely hotel. Definitely upgrade to the Red Level suite. We enjoyed the breakfast and snacks with drinks in the afternoons. While the room was on the smaller side, we enjoyed the hot tub on a private terrace. Room service was excellent and we especially enjoyed the burger as others have stated. Several nights they brought various complimentary snacks to our room, including Rascon de Reyes in celebration of Epiphany. Our room was pretty quiet, considering it seemed all of Madrid came out to celebrate and watch the parade, which passed in front of the hotel. We also enjoyed the restaurant Aduana and cocktails at The Balmoral. We felt the hotel was nicely situated to sights and shopping! Service was great and most staff knew english.
tri ambudi
05/01/2025
5/5
The best hotel.
Mario Fernández Blanco
05/01/2025
5/5
Los servicios que ofrece este hotel son excelentes, recomendable totalmente
ZonaCheChel
05/01/2025
5/5
Perfecto
At Hotel Fénix Gran Meliá, we love nothing better than hosting an exclusive event where you are the star. Weddings, meetings, conferences, and parties, talk to our events team and we will make it happen. And we haven’t forgotten our youngest party hosts! Your kids’ friends will love the Camp Suite.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 914 31 67 00 or by sending an e-mail to hotel.gmfenix@melia.com.
It is located at Calle de Hermosilla 2, Madrid, 28001 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: 24-hour gym, Meeting rooms, Family Rooms, Concierge, Private car park, Massages, 24-hour reception, À la carte restaurant, Restaurants, Room service, Tourist information, Wi-Fi, Air-conditioning, Heating, Currency exchange, Safe.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 3 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Hotel Fénix Gran Meliá can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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