Meliá Lisboa Aeroporto

“Das Meliá Lisboa Aeroporto liegt natürlich sehr praktisch direkt am Flughafen und eignet sich gut für eine Zwischenübernachtung. Die Ankunft wirkte allerdings etwas nüchtern und wenig herzlich. Das Zimmer war insgesamt in Ordnung, besonders positiv hervorzuheben sind die sehr guten Matratzen – wir haben wirklich gut geschlafen. Auch das Abendessen sowie das Frühstücksbuffet waren solide und absolut ok. Leider wurde der insgesamt ordentliche Eindruck durch den sehr schlechten Service deutlich getrübt. Für ein Flughafenhotel erwartet man eigentlich einen verlässlichen Shuttle-Service zu jeder Tageszeit oder zumindest Unterstützung bei der Organisation einer Alternative. Als wir für den nächsten Tag gegen 14:00 Uhr einen Shuttle zum Flughafen nutzen wollten, wurde uns lediglich knapp mitgeteilt, dass der Shuttle erst wieder ab 16:00 Uhr fährt. Es wurde weder eine Alternative angeboten noch Unterstützung bei der Suche nach einer Lösung. Gerade bei einem Flughafenhotel hätten wir hier deutlich mehr Service und Kundenorientierung erwartet. Das hat unseren Aufenthalt leider spürbar negativ beeinflusst.”

“I'm pretty sure all the bathrooms in this hotel only have glass doors. You couldn't tell from the photos when we booked and there was no warning on check out. It's a nice hotel but there's really nothing that can make up for the lack of privacy. There is a curtain you can pull across but zero sound proofing. If you are anything but a single person I highly advise you find another hotel.”

“Excellent airport hotel (not often are those two words used together) overall, the staff is also excellent and professional. The bar and restaurant are also very good, I enjoyed my stay there even if just for one night!”

“Excellent hotel! We got mini suite for 3 persons. Big, modern, well equipped, very clean! Excellent service! Good value for money if you need to spend night near the airport!”

“Overall, it’s a decent airport hotel and very convenient for early departures, located just a few minutes from Lisbon Airport. Pros: The hotel is clean and the rooms are spacious, with a modern design and a comfortable bed. There is also a safe in the room, which is convenient. The facilities are very good for an airport hotel, including a swimming pool, spa area and an excellent gym. The breakfast buffet is also excellent, with a wide variety of choices and generous options to start the day. The staff were friendly and the check-out process was fast and efficient. Cons: The sound insulation could be better. There is noticeable noise from the nearby highway. Also, the bathroom amenities were quite limited: apart from shampoo, shower gel and body lotion, there were no additional toiletries, and no slippers or bathrobe. Unfortunately, the shower head in my room was leaking and the waterfall shower was not working. I informed the staff, but nothing was done during my stay, which was disappointing. Overall, it’s a good option for a short stay near the airport with great facilities and breakfast, but some maintenance and service improvements would make the experience even better.”