Only if you book with us:
Free health insurance and antigen test
Meliá offers free health insurance for stays in our hotels with extensive coverage for Covid-19 that includes medical expenses (up to €40,000), extension of stay due to illness or accident (maximum 15 days and up to €300 per day), accompaniment and repatriation. Customers staying a minimum of 3 nights whose country of origin requires a negative Covid-19 test to return home, can take a free antigen test in the hotel administered by qualified medical personnel. For more information, see the Meliá Safe Destination page HERE.
The insurance will be automatically available in hotels signed up to the policy.
To allow the insurer, Europ Assistance, to offer the customer the coverage mentioned above, the customer agrees that Meliá may transmit their personal data to said insurer solely for that purpose and must expressly communicate any other purpose.
Meliá reserves the right to modify the terms and conditions of the free insurance at any time. Said modification will be communicated publicly and under no circumstances will it affect the customers who have made their booking under these terms and conditions.
LUXURIOUS AREA LOVED BY KIDS AND ADULTS ALIKE
Enjoy holidays on another level at The Reserve, providing personalised service, exceptional attention and special programmes for both adults and children.
- New Water Park for all the family
- Activities such as pilates, body balance, meditation, spinning, beach volleyball, aquafitness, salsa classes, step aerobics, stretching and more
- Enrichment classes such as cocktail workshop, wine tasting, sushi making and much more (only for guests aged 18 or over)
- YHI Spa and Health Club with Spa Boutique, water ritual, 14 massage chambers, dry and wet sauna and more
- A The Reserve swimming pool
- An activities swimming pool
A YHI Spa and Fitness Club measuring 20,000 square feet ideal for guests who seek rest and rejuvenation. The YHI Span offers guests a full-service beauty salon, fourteen massage cabins, dry and wet saunas. At the Fitness Center the guests will find state-of-the-art exercise equipment, experienced trainers, group studio classes, including personalized well-being programs. The YHI and the Fitness Center were designed to surpass guests' mind-body goals and help guests to truly disconnect and enjoy their time at The Reserve at Paradisus Playa del Carmen.
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