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Destination Inclusive®
Quintana Roo, Mexico

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo

An exotic treasure in the heart of the Riviera Maya

Welcome to a little corner of paradise. Located in an incredible mangrove forest very near huge beaches with fine, white sand, this all-inclusive luxury resort guarantees a truly unique stay. Rooms you will love with a sophisticated design and meticulous attention to even the tiniest details. Fun under the Caribbean sun in the pools and water parks for the whole family. A world of flavors in every dish. And a selection of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Esperienze Destination Inclusive®

a group of people sitting at a table with food

Fun guaranteed

a woman floating in a pool of water

Natural beauty

a man and child sitting at a table with toys

Learning

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
Enjoy a dream stay at Paradisus Playa del Carmen or Paradisus La Perla. A Junior Suite for adults only with a terrace overlooking the garden, ideal for savoring the Caribbean atmosphere. Accommodation will be subject to room availability and cannot be guaranteed.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 839 ft²
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 ft²
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 1980 ft²
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 624 ft²
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 839 ft²
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 839 ft²
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 ft²
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 1140 ft²
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 1550 ft²
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
a man and woman sitting on a couch with a child

Experience the best moments with your family with premium amenities

Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Servizi in evidenza

a beach with chairs and a arch

Romance by Paradisus

Make the wedding of your dreams come true in a resort with a wide range of options. Choose elegance, distinction and lots of love to celebrate the most important event in your life at Paradisus Playa del Carmen.

a pool with lounge chairs and a hut
YHI Spa

Welcome to an authentic temple of well-being in the heart of Paradisus Playa del Carmen - Riviera Maya. Be pampered with body and facial treatments made with Mexican honey, essential oils and local ingredients. In addition to a wide range of services designed for your personal care.

a room with exercise bikes and a large window
Fitness Center

The gym is equipped with resistance systems including Kinesis®, recumbent bikes with a backrest, a stair climber, ski machine, elliptical, treadmill, rowing machine, weights equipment, and a multi-purpose room with spinning equipment. In addition to Pilates, yoga, spinning, wellness, and massage classes. And PT sessions (extra charge applies). For guests aged 18+.

a water park with a playground and a pool
Enjoy the water

Our resort has a fun water park, two lagoon-style pools, an activity pool and a swim-up bar so you can cool off at any time. Enjoy your most idyllic vacation under the sun on the Riviera Maya.

Servizi e strutture

Scopri l'ampia gamma di servizi e strutture che garantiscono un soggiorno molto piacevole e confortevole nel nostro hotel.

Personalized Butler Service

Bali bed

Direct access to the beach

Spa treatment

Wellness centre spa
Costo aggiuntivo

Activities for children

Kids club

Water park

Riconoscimenti eccezionali

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

The Hotel Collection

Awarded by AMEX, The Hotel Collection features hotels recognised for their service excellence, comfort, and unique experiences for discerning travellers.

Traveler´s choice

Awarded by TripAdvisor and based on millions of reviews by travellers from all over the world, this annual award acknowledges the quality of hotel facilities and services.

a person holding a fork over food on a plate
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a long table with chairs and tables in a restaurant
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Lemon Fish

a room with a table and chairs
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1 / 3
a group of buildings with a pool and trees around it
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Valutazione media
4.7/5
10210 recensioni

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.
1 / 5

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

Questa sezione mostra le recensioni dei clienti raccolte da Google Reviews sulla loro esperienza presso Paradisus Playa del Carmen - Riviera Maya.

Attività

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

The best-ever vacation

a group of kids playing arcade games

The Game Room

Eventi

a room with a round table and chairs
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  • 26

    Sale per eventi
  •  
  • 2685

    Nº di persone
  •  
  • 12832

    ft²

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

1

Qual è la categoria ufficiale dell’alloggio?

È un hotel a 5 stelle.

2

Quali sono gli orari limite per il check-in e il check-out?

Il check-in può essere effettuato dalle 15:00 del giorno di arrivo. Il check-out deve essere effettuato entro le 12:00 del giorno di partenza.

3

Quali sono i dettagli di contatto?

Si può contattare questa struttura ricettiva chiamando il +52 984 877 3900 o inviando un'e-mail a paradisus.playadelcarmen@melia.com.

4

Qual è l'indirizzo dell’alloggio?

Si trova in 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 Mexico.

5

Avrò la connessione Wi-Fi gratuita?

No, l'alloggio non offre ancora questo servizio.

6

Quali servizi offre l'alloggio?

Personalized Butler Service, Bali bed, Direct access to the beach, Spa treatment, Wellness centre spa, Activities for children, Kids club, Water park

7

Ci sono servizi esclusivi?

Sì. Con i nostri servizi The Reserve e Family Concierge godrai di un mondo di esclusività e raffinatezza. Qualità superiore ed eccezionali dettagli ti aspettano per rendere il tuo soggiorno ancora più speciale.

8

Quanti bar e ristoranti ci sono?

La struttura ha una vasta gamma di opzioni gastronomiche che si possono provare nei suoi 27 ristoranti e bar.

9

Quali sono i vantaggi di essere socio MeliáRewards?

MeliáRewards è il nostro programma fedeltà e offre ai soci una serie di vantaggi esclusivi e offerte speciali. Appartenere vuol dire avere di più: più valore, perché si ricevono punti, sorprese e sconti; più opportunità, perché si possono guadagnare e riscattare punti in mille modi; più tempo, perché diventerete la nostra priorità.

10

Come posso essere sicuro di ottenere la tariffa migliore?

Con Meliá, avrai sempre la migliore tariffa garantita. Quindi, se trovi un'offerta con le stesse condizioni a una tariffa più bassa (date, tipo di camera, ecc.) da un'altra parte, ti proporremo un'offerta simile e ti offriremo la tariffa migliore. È sufficiente contattare il Servizio Clienti e saremo lieti di provvedere.

11

Quanto costa soggiornare a Paradisus Playa del Carmen - Riviera Maya?

Le tariffe di Paradisus Playa del Carmen - Riviera Maya possono variare a seconda del tipo di soggiorno. Le date selezionate, il tipo di camera o altre condizioni determineranno la tariffa finale. Scegli le date che preferisci e ti mostreremo le tariffe e i prezzi disponibili per questo hotel.

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