a pool and palm trees in a resort
Destination Inclusive®
Playa del Carmen, Mexico

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Playa del Carmen

An exotic gem in the heart of the Riviera Maya

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Experiencias Destination Inclusive®

a group of people sitting at a table with food

Fun guaranteed

a woman floating in a pool of water

Natural beauty

a group of people standing around a table with food

Learning

a room with a bed and a jacuzzi

Roulette Room

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). A Junior Suite with a terrace with views of the garden. Ideal for guests wishing to soak up the Caribbean vibe. Suite for adults aged 18+.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 78 m²
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 106 m²
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 184 m²
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 58 m²
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 78 m²
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 78 m²
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 106 m²
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
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a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 106 m²
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
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a room with a bed and couch
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 144 m²
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
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a man and woman sitting on a couch with a child

Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
Ver galería

Servicios e instalaciones

Descubre la amplia gama de servicios e instalaciones que garantizan una estancia de lo más agradable y cómoda en nuestro hotel.

Personalized Butler Service
Bali bed
Direct access to the beach
Spa treatment
Wellness centre spa
Cargo extra
Activities for children
Kids club
Water park

Reconocimientos destacados

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Sal Steak Cave

a person holding a fork over food on a plate

Lemon Fish

a room with a table and chairs
1 / 3
a group of buildings with a pool and trees around it
Valoración media
4.7/5
9642 opiniones

Aislynn Collier

10/10/2024

5/5

Just ate at Cielo with Manuel and Carlos- both were so KIND and amazing! Food was delicious as wel 😉

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Camila Jaramillo

09/10/2024

5/5

Nos encantó el restaurante blueagave Natalio nos atendió súper bien. La comida en general del hotel muy buena al igual que el servicio.

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Roberto Nolasco

09/10/2024

5/5

El hotel es pequeño (tamaño justo el necesario) pero con todo lo que necesitas para pasarla bien. Lo mejor de todo es el servicio que te brinda todo el personal,siempre dispuesto a hacerte sentir cómodo desde la entrada hasta que sales. Las instalaciones bien cuidadas limpias, las habitaciones confortables, amplias. La comida muy buena, no necesitas hacer reservación en restaurantes, y su entretenimiento el necesario para hacerte feliz seas niño o adulto.

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

MCM

09/10/2024

5/5

Awesome all inclusive resort. All staff are so pleasant and helpful. Restaurant and food options are great. Adult vs Family areas are very good for anyone with preferences or needs. Some confusion with the Family Exclusive, all inclusive and Adult only Reserve, limitations. Orientation on arrival could have been a little more clear. Some confusion about the expectations for tips in an all inclusive resort with tip jars commonly seen. Felt a bit of pressure to attend the 'information session' to learn about joining the resort rather than booking thru a 3rd party in the future. Rooms and amenities are great. Highly recommend this vacation destination.

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Izamar Mendez

09/10/2024

5/5

Fui con mi esposo si antes de ir les comenté que estábamos de aniversario que si se podía que nos pusieran una pequeña amenidad y si me dieron la atención a mi petición, el hotel nos encantó por completo desde la atención, instalaciones y comodidad, todo perfecto, solo hubo dos pequeños detalles no nos dieron un buen trato 2 personas (la de los helados y la del café, que están en una pequeña isla) todo lo demás increíble los meseros súper atentos y el personal ni se diga, además que la comida muy rica (solo en el buffet les falta variedad) excelente servicio es un hotel para que sea categoría diamantes no estrellas 😍 nos encanto, nos vinimos muy contentos

Esta sección muestra opiniones de clientes recogidas por Google Reviews.
1 / 5

Aislynn Collier

10/10/2024

5/5

Just ate at Cielo with Manuel and Carlos- both were so KIND and amazing! Food was delicious as wel 😉

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Camila Jaramillo

09/10/2024

5/5

Nos encantó el restaurante blueagave Natalio nos atendió súper bien. La comida en general del hotel muy buena al igual que el servicio.

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Roberto Nolasco

09/10/2024

5/5

El hotel es pequeño (tamaño justo el necesario) pero con todo lo que necesitas para pasarla bien. Lo mejor de todo es el servicio que te brinda todo el personal,siempre dispuesto a hacerte sentir cómodo desde la entrada hasta que sales. Las instalaciones bien cuidadas limpias, las habitaciones confortables, amplias. La comida muy buena, no necesitas hacer reservación en restaurantes, y su entretenimiento el necesario para hacerte feliz seas niño o adulto.

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

MCM

09/10/2024

5/5

Awesome all inclusive resort. All staff are so pleasant and helpful. Restaurant and food options are great. Adult vs Family areas are very good for anyone with preferences or needs. Some confusion with the Family Exclusive, all inclusive and Adult only Reserve, limitations. Orientation on arrival could have been a little more clear. Some confusion about the expectations for tips in an all inclusive resort with tip jars commonly seen. Felt a bit of pressure to attend the 'information session' to learn about joining the resort rather than booking thru a 3rd party in the future. Rooms and amenities are great. Highly recommend this vacation destination.

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Izamar Mendez

09/10/2024

5/5

Fui con mi esposo si antes de ir les comenté que estábamos de aniversario que si se podía que nos pusieran una pequeña amenidad y si me dieron la atención a mi petición, el hotel nos encantó por completo desde la atención, instalaciones y comodidad, todo perfecto, solo hubo dos pequeños detalles no nos dieron un buen trato 2 personas (la de los helados y la del café, que están en una pequeña isla) todo lo demás increíble los meseros súper atentos y el personal ni se diga, además que la comida muy rica (solo en el buffet les falta variedad) excelente servicio es un hotel para que sea categoría diamantes no estrellas 😍 nos encanto, nos vinimos muy contentos

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Actividades

a pool with lounge chairs and a hut

YHI Spa

a water park with a playground and a pool

Enjoy the water

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

The best-ever vacation

a room with exercise bikes and a large window

Fitness Center

a man and child in a pool

All inclusive

two men walking on a beach

Authentic moments

Eventos

a room with a round table and chairs
  • 26

    Salas de eventos
  •  
  • 2685

    Personas
  •  
  • 1192

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

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¿Cuál es la categoría de este alojamiento?

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¿A qué hora se pueden realizar el check-in y el check-out?

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¿Cuáles son los datos de contacto?

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¿Cuál es la dirección de este establecimiento?

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¿Podré tener Wi-Fi gratis?

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¿Qué servicios ofrece?

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¿Existe algún servicio exclusivo?

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¿De cuántos restaurantes y bares dispone?

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¿Cuánto cuesta alojarse en Paradisus Playa del Carmen - Riviera Maya?

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