a pool and palm trees in a resort
Destination Inclusive®
Playa del Carmen, Mexico

Paradisus Playa del Carmen - Riviera Maya

An exotic gem in the heart of the Riviera Maya

Welcome to a little corner of paradise. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Rooms that will enchant you with a sophisticated design and careful attention to every detail. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. A world of flavors in every dish. And a choice of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

Family
Beach
Luxury
All inclusive
Water park
Gastronomy

Destination Inclusive® Experiences

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Fun guaranteed

a woman floating in a pool of water

Natural beauty

a group of people standing around a table with food

Learning

Accommodation

a room with a bed and a jacuzzi

Roulette Room

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). A Junior Suite with a terrace with views of the garden. Ideal for guests wishing to soak up the Caribbean vibe. Suite for adults aged 18+.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 78 m²
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 106 m²
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 184 m²
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 58 m²
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 58 m²
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 78 m²
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 78 m²
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 106 m²
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 106 m²
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
a room with a bed and couch
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 144 m²
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
a man and woman sitting on a couch with a child

Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a room with a gaming machine and neon lights
a bed under a canopy
a water park with a water slide
a pool with lounge chairs and a hut
See gallery

Prime location

In Playa del Carmen, ideal for adventures

Family Concierge

Our premium rooms come with exclusive perks to delight all guests

Authentic flavors

In restaurants and bars for the whole family, and others for adults only

YHI Spa

A haven of serenity, where you can connect with your inner self and feel good

Diversity of Experiences

Have fun in our pools and learn about the local culture with exciting activities

Unique events

Large and versatile spaces in an extraordinarily beautiful natural setting

Services and facilities

  • Concierge
  • Gym
  • Garden
  • À la carte restaurant
  • Experiences programme
  • Kids club
  • Meeting rooms
  • Terrace
  • Snack bar
  • Family Rooms
  • Spa
  • Outdoor pool
  • Alongside the beach
  • Buffet Restaurant
  • Water park
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Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

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Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

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ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

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Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Reviews of Paradisus Playa del Carmen - Riviera Maya

Amandine Gadenne

18/06/2024

5/5

Este hotel es increíble. Es super grande, bonito y tranquilo. Hay tantas cosas diferentes que hacer y probar, por ejemplo los restaurantes. Recomiendo encarecidamente Flora. Restaurante ecológico, ambiente chill con DJ y un servicio impecable. Muchas gracias a Alberto Mendes que fue muy amable y profesional con nosotros, ¡es el mejor camarero de México! ¡Recomiendo encarecidamente este hotel y restaurante!

This section shows customer opinions collected by Google Reviews.

Victoire Gadenne

18/06/2024

5/5

The Flora restaurant was excellent. We had an impeccable and very serious service from Alberto Mendes. Super nice night and very good DJ!

This section shows customer opinions collected by Google Reviews.

Josselin Sanchez

18/06/2024

5/5

Moría por comida mexicana!! fui al restaurante Cielo con mi familia, mi mesero Cristian, súper amable, estaba siempre pendiente a lo que necesitábamos, nos trajo de entrada chicharrones con guacamoles y chips y quedamos encantado. Ordenamos enchiladas, elote, quesadillas, chicken tenders y French fried . Mi esposo ordeno langosta estilo mal y tierra, todo súper rico, la carne bien sazonada y cocida, luego de postre ordenamos flan y churros. Quedamos súper encantado con el servicio y la comida. Un 10/10

This section shows customer opinions collected by Google Reviews.

Patrick Flores

18/06/2024

5/5

Jorge and Carlo were exceptional! Truly a wonderful experience at Cielo.

This section shows customer opinions collected by Google Reviews.

Stefanie Shlomo

18/06/2024

5/5

Dinner was delicious and Celia! Juanita was amazing and made delicious drinks!

This section shows customer opinions collected by Google Reviews.
1 / 5
Average rating4.7/59331 reviews

Amandine Gadenne

18/06/2024

5/5

Este hotel es increíble. Es super grande, bonito y tranquilo. Hay tantas cosas diferentes que hacer y probar, por ejemplo los restaurantes. Recomiendo encarecidamente Flora. Restaurante ecológico, ambiente chill con DJ y un servicio impecable. Muchas gracias a Alberto Mendes que fue muy amable y profesional con nosotros, ¡es el mejor camarero de México! ¡Recomiendo encarecidamente este hotel y restaurante!

This section shows customer opinions collected by Google Reviews.

Victoire Gadenne

18/06/2024

5/5

The Flora restaurant was excellent. We had an impeccable and very serious service from Alberto Mendes. Super nice night and very good DJ!

This section shows customer opinions collected by Google Reviews.

Josselin Sanchez

18/06/2024

5/5

Moría por comida mexicana!! fui al restaurante Cielo con mi familia, mi mesero Cristian, súper amable, estaba siempre pendiente a lo que necesitábamos, nos trajo de entrada chicharrones con guacamoles y chips y quedamos encantado. Ordenamos enchiladas, elote, quesadillas, chicken tenders y French fried . Mi esposo ordeno langosta estilo mal y tierra, todo súper rico, la carne bien sazonada y cocida, luego de postre ordenamos flan y churros. Quedamos súper encantado con el servicio y la comida. Un 10/10

This section shows customer opinions collected by Google Reviews.

Patrick Flores

18/06/2024

5/5

Jorge and Carlo were exceptional! Truly a wonderful experience at Cielo.

This section shows customer opinions collected by Google Reviews.

Stefanie Shlomo

18/06/2024

5/5

Dinner was delicious and Celia! Juanita was amazing and made delicious drinks!

This section shows customer opinions collected by Google Reviews.

Sal Steak Cave

a person holding a fork over food on a plate

Lemon Fish

a room with a table and chairs
1 / 3
a group of buildings with a pool and trees around it

Activities

a pool with lounge chairs and a hut

YHI Spa

a water park with a playground and a pool

Enjoy the water

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

The best-ever vacation

a room with exercise bikes and a large window

Fitness Center

a man and child in a pool

All inclusive

two men walking on a beach

Authentic moments

Events

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  • 26

    Event rooms
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  • 2685

    People
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  • 1192

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

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What are the benefits of being a MeliáRewards member?

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