Only if you book with us:
Free health insurance and antigen test
Meliá offers free health insurance for stays in our hotels with extensive coverage for Covid-19 that includes medical expenses (up to €40,000), extension of stay due to illness or accident (maximum 15 days and up to €300 per day), accompaniment and repatriation. Customers staying a minimum of 3 nights whose country of origin requires a negative Covid-19 test to return home, can take a free antigen test in the hotel administered by qualified medical personnel. For more information, see the Meliá Safe Destination page HERE.
The insurance will be automatically available in hotels signed up to the policy.
To allow the insurer, Europ Assistance, to offer the customer the coverage mentioned above, the customer agrees that Meliá may transmit their personal data to said insurer solely for that purpose and must expressly communicate any other purpose.
Meliá reserves the right to modify the terms and conditions of the free insurance at any time. Said modification will be communicated publicly and under no circumstances will it affect the customers who have made their booking under these terms and conditions.
Nature, relaxation and pleasure in an exclusive resort
An all-inclusive resort on the shores of the Caribbean Sea set in the most exotic natural environment. Enjoy a holiday with your family or partner at Paradisus Playa del Carmen and take home unforgettable memories.
- Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. Additional cleaning and hygiene measures have been implemented and some procedures and spaces have been adjusted. These changes may affect some services. For more specific information on this hotel, please see the section on Stay Safe
- Fun for the whole family in the water park. Three pools, five slides and giant water buckets guarantee the most exciting water experiences
- A spectacular all-inclusive resort in Playa del Carmen, bathed by the Caribbean Sea and set in a stunning protected mangrove forest. Revel in the most exclusive luxury in the heart of this lush tropical landscape
- Enjoy holidays on another level at The Reserve, providing personalised service, exceptional attention and special programmes for both adults and children
- Discover exquisite cuisine for all tastes in our 22 restaurants and bars, 5 of which have won the Wine Spectator award for excellence. A variety of aromas and flavours to surprise your taste buds
- A full programme of activities, sports, excursions and much more awaits you at Paradisus Playa del Carmen. Savour an incredible experience with your family
- The Kids Zone is reserved for our youngest guests and is a place where they will have a great time with sports, activities, workshops and a games room with board games and video games
Enjoy an unforgettable vacation with your family or partner in the heart of the stunning tropical landscape that envelopes the resort. Located in the beautiful bay of Playa Del Carmen, with luxurious facilities and endless activities and entertainment for guests of all ages.
Splash around in the water park or chill in the YHI Spa with an exclusive massage and treatment or a quiet water ritual. There is also an exquisite selection of international cuisine available in the restaurants so you can immerse yourself in a superior-quality dining experience.
77719 Playa del Carmen See location and contact
The hotel at a glance
This hotel has received the Travellers' Choice Prize, awarded annually by TripAdvisor based on the comments provided by millions of travellers from all over the world. It is the only award in the tourism industry that takes into account guests’ ratings of service quality and their satisfaction.
Location and contact
Address5ª Avenida, Playa del Carmen
Playa del Carmen
- Paradisus Playa del Carmen
- 5 star
- 20.64714 , -87.0569
- (52) 984 877 3900
- (52) 984 877 3939
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