Paradisus Playa del Carmen

Playa del Carmen, Mexico
Nature, relaxation and pleasure in an exclusive resort

An all-inclusive resort on the shores of the Caribbean Sea set in the most exotic natural environment. Enjoy a holiday with your family or partner at Paradisus Playa del Carmen and take home unforgettable memories.




Ideal for a family holiday, this 80m2 master suite also allows you to savour moments of intimacy and relaxation. Furnished with style and elegance, it has a bedroom separate from the lounge and a well-equipped kitchenette and dining area. It also allows access to a wide range of services and private spaces in The Reserve.

The most comfortable king-size bed with first-class bedding and a selection of pillows guarantee the sweetest dreams, while the latest technology in hospitality services ensure comfort and convenience. High-speed Wi-Fi, a Nespresso machine, two flat-screen cable TVs and microwave oven and just some of the features, while kids (and some parents!) will also the PlayStation, Wii and Xbox available on request.

After a day spent soaking up the sun on the beach or in the private pool, relax with a drink from your fully-stocked minibar in the sumptuous whirlpool bath on your private terrace or soak in the tub or double rain shower in your luxurious modern bathroom with separate vanity areas for getting everybody ready to go. Holidays will no longer be the same after a The Reserve experience.

The Reserve benefits

  • Personalised concierge service
  • Check-in and check-out coordinated by a dedicated concierge
  • Unpacking and packing of bags coordinated by a dedicated concierge (subject to availability)
  • Access to the YHI Spa water ritual
  • Pillow menu
  • Turndown service every evening
  • Special aromatherapy menu in the room (*)
  • The elegant, multi-level air-conditioned The Reserve lounge provides a lovely ambience for private check-in and check-out, a library, Wi-Fi, continental breakfast buffet, all-day coffee and drinks, and international drinks and snacks in the afternoon
  • Direct contact with your personal concierge by instant message
  • Private Olio Restaurant for breakfast and lunch
  • Private La Palapa Restaurant for The Reserve adults for breakfast and lunch
  • Preferential reservations for à la carte restaurants, YHI Spa and activities
  • Access to The Reserve heated pool with swim-up bar and Bali beds
  • Private beach with beach concierge service area
  • Access to the private pool and beach area for The Reserve adults
  • The Reserve exclusive massage area (*)
  • The Reserve exclusive fitness centre
  • Paradisus beach kit as a gift for children at check-in
  • Activities programme for children and teenagers


  • Wi-Fi
  • 24-hour room service (**)
  • Laundry service (*)


  • Nespresso coffee maker in the room
  • Drinks for children in the minibar
  • PlayStation®, Nintendo Wii and Xbox 360 available on request
  • Turndown service every evening with milk and cookies
  • Two 40-inch flat-screen TVs with cable channels
  • CD/DVD player
  • Clock radio with iPod dock
  • Bedroom separate from the lounge
  • Lounge with sofa-bed
  • Kitchenette and dining room for six people
  • Private terrace with whirlpool bathtub
  • Minibar restocked daily
  • Marble floors
  • Air conditioning with individual control
  • Iron and ironing board
  • Safe
  • Hairdryer and weighing scales
  • Luxurious bathroom amenities for parents
  • Modern bathroom with rain shower
  • Bathrobes and slippers for parents
  • Children’s bathrobe and mini-slippers in the closet
  • Bathroom amenities for children: mini-kit with soap, toothbrush, shower gel, mosquito repellent and towel

(*) extra charge

Other hotel rooms



This wonderful suite is the perfect base for a dream vacation. The 48m2 space includes a bedroom with a king-size bed or two double beds and a bathroom with bathtub and rain shower, ideal for relaxing after a long day full of excitement. The exclusive 10 m2 terrace overlooking the garden is an invitation to enjoy a unique experience.



Fall in love with this stunning suite with private access to the pool. Peace and harmony abound in this 48m2 room equipped with a king-size bed or two double beds for the perfect rest. A magnificent 10m2 terrace is ideal for taking a rest as you admire the awesome views of the pool.

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