Paradisus Playa del Carmen

Playa del Carmen, Mexico
Nature, relaxation and pleasure in an exclusive resort

An all-inclusive resort on the shores of the Caribbean Sea set in the most exotic natural environment. Enjoy a holiday with your family or partner at Paradisus Playa del Carmen and take home unforgettable memories.




Comfortable and spacious Suite, perfect for a family holiday in Playa del Carmen. Rest and relax after a soothing bath in the bathtub on the terrace. Life could not be better and children will love all the facilities and services designed to make sure they have a few days of great fun.

A perfect combination of eternal elegance and modern technology, take a break with a drink from your fully-stocked minibar as you relax on the sofa or terrace or give room service a call, 24 hours a day. Enjoy a heavenly corner in the rain shower or huge bathtub in your well equipped bathroom.

Keep in touch with friends and family using the high-speed Wi-Fi or relax with the kids and a movie on the 40-inch flat-screen TV with cable channels. Enjoy preferential access to services reserved only for The Reserve guests, and if you need anything else, just call your personal The Reserve concierge. Everything you need for an incredible holiday. The Reserve Paradisus Suites provide a king-size bed or two double beds (on request at check-in) and luxurious amenities.

The Reserve benefits

  • Personalised concierge service
  • Check-in and check-out coordinated by a dedicated concierge
  • Unpacking and packing of bags coordinated by a dedicated concierge (subject to availability)
  • Access to the YHI Spa water ritual
  • Pillow menu
  • Turndown service every evening
  • Special aromatherapy menu in the room (*)
  • The elegant, multi-level air-conditioned The Reserve lounge provides a lovely ambience for private check-in and check-out, a library, Wi-Fi, continental breakfast buffet, all-day coffee and drinks, and international drinks and snacks in the afternoon
  • Direct contact with your personal concierge by instant message
  • Private Olio Restaurant for breakfast and lunch
  • Private La Palapa Restaurant for The Reserve adults for breakfast and lunch
  • Preferential reservations for à la carte restaurants, YHI Spa and activities
  • Access to The Reserve heated pool with swim-up bar and Bali beds
  • Private beach with beach concierge service area
  • Access to the private pool and beach area for The Reserve adults
  • The Reserve exclusive massage area (*)
  • The Reserve exclusive fitness centre
  • Paradisus beach kit as a gift for children at check-in
  • Activities programme for children and teenagers


  • Wi-Fi
  • 24-hour room service (**)
  • Laundry service (*)


  • Nespresso coffee maker in the room
  • Drinks for children in the minibar
  • PlayStation®, Nintendo Wii and Xbox 360 available on request
  • Turndown service every evening with milk and cookies
  • 40-inch flat-screen TV with cable channels
  • CD/DVD/iDock player
  • Lounge with sofa
  • Private terrace with whirlpool bathtub
  • Minibar restocked daily
  • Marble floors
  • Air conditioning with individual control
  • Iron and ironing board
  • Safe
  • Hairdryer and weighing scales
  • Children’s bathrobe and mini-slippers in the closet
  • Bathroom amenities for children: mini-kit with soap, toothbrush, shower gel, mosquito repellent and towel
  • Amenities by Thierry Mugler
  • Bathrobes and slippers for parents
  • Modern bathroom with bathtub and rain shower
  • Luxurious bathroom amenities for parents

(*) With extra charge

Other hotel rooms



This wonderful suite is the perfect base for a dream vacation. The 48m2 space includes a bedroom with a king-size bed or two double beds and a bathroom with bathtub and rain shower, ideal for relaxing after a long day full of excitement. The exclusive 10 m2 terrace overlooking the garden is an invitation to enjoy a unique experience.



Fall in love with this stunning suite with private access to the pool. Peace and harmony abound in this 48m2 room equipped with a king-size bed or two double beds for the perfect rest. A magnificent 10m2 terrace is ideal for taking a rest as you admire the awesome views of the pool.

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