The Reserve Upgrade

The Reserve offers an unforgettable experience. Upgrade to the exceptional. A romantic and serene space that will become your own private corner of paradise. The Reserve is an adult-only service, ideal for travelers who just want to get away from it all. Surrounded by the most beautiful natural environment, enjoy access to private areas and services reserved especially for you.

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Book a The Reserve suite and discover the premium Paradisus experience. Enjoy magnificent perks and privileged access to spaces reserved only for The Reserve guests. All this plus the exclusive The Reserve area for adults only at Paradisus La Perla, you will also have access to The Reserve area for all ages at Paradisus Playa del Carmen. See our amazing shows and sensational activities, along with unique attention and details. And savor a delicious dinner at Sal Steak Cave included in your stay. A hotel specially designed to guarantee maximum well-being.

Destination Concierge
Superior in-room experience
Sal Restaurant included
Water ritual at YHI Spa included
Private areas in the resort
Private pool
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Unique experiences

The Reserve private areas

Enjoy the most sublime experience Visit all the private The Reserve areas: The Reserve Lounge for personalized check-in and check-out, delicious snacks in the afternoon and a relaxing break whenever you need it. Our heated adults-only pool and our fantastic Beach Club with waiter service and Bali beds are the perfect places to forget about all your worries. You also have access to private restaurants for The Reserve guests, such as La Palapa and Olio, where you can have breakfast and lunch in a much more private setting.

The Reserve benefits

Enjoy all the benefits of this exclusive service. From priority reservations at all our restaurants and the YHI Spa, to sports facilities and leisure activities. Enjoy a complimentary water ritual for The Reserve guests, stay connected with our high-speed Wi-Fi and keep up to date with international newspapers and magazines. As well as in-room amenities, packing and unpacking service, a turndown service every evening and a special aromatherapy menu (upon request and extra charge applies). We do everything we can and pay the greatest attention to detail to make The Reserve a truly exceptional experience.

Concierge service

Need anything else? The Reserve offers you a 24/7 Concierge service who you can contact via instant message whenever you need. Providing several The Reserve services such as ironing non-delicate garments (up to two per room), shoe shining (upon request), wake-up calls and laundry pick-up and delivery (extra charge applies). Your minibar will be replenished daily with premium-brand beverages and snacks, and you can enjoy unlimited capsules for your Nespresso coffee maker.

Pool and beach services

Our attentive private poolside and Beach Club concierge service will leave you feeling like a movie star. Savor delicious snacks and beverages while you catch some rays or read the newspapers and magazines on the Meliá APP. Discover paradise at Playa del Carmen and enjoy a vacation where you can really disconnect, feel close to nature and savor ultimate tropical splendor. We also offer a sunglasses cleaning service and a wide range of board and card games. The time has come to enjoy yourself.

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Other superior rooms

The Reserve

The Reserve Deluxe Suite Adults Only

  • Garden view
  • King-size bed
  • 63 m²

Discover the epitome of elegance. Book a suite with an aura of timeless elegance and endless amenities. One bedroom, lounge, and bathroom with rainfall shower. All this plus a private terrace with a whirlpool bathtub that you will love.

The Reserve

The Reserve Deluxe Suite Swim Up Adults Only

  • Pool view
  • King-size bed
  • 63 m²

Enjoy direct access to the private pool or just lie back and chill out on the terrace of this awesome suite. An oasis with endless amenities and modern facilities that will make your time in Riviera Maya even more comfortable.

The Reserve

The Reserve 1-Bedroom Deluxe Suite Adults Only

  • Garden view
  • 2 double beds or 1 King bed
  • 78 m²

An oasis alongside the beach, decorated in wood and stone. A suite with two different spaces designed to guarantee a peaceful night’s rest. A bedroom with two double beds, a comfortable lounge, and a kitchenette. All this plus a terrace with views and a whirlpool bathtub.

The Reserve

The Reserve Suite Swim-Up Deluxe Adults Only 1-Bedroom

  • Pool view
  • 2 double beds or 1 King bed
  • 78 m²

Savor the privilege of direct access to a private pool from your 18 m² terrace with a whirlpool bathtub. A fantastic room including a bedroom and a separate lounge with a kitchenette.

The Reserve

The Reserve Master Suite Deluxe Adults Only 1-Bedroom

  • Garden view
  • King-size bed
  • 83 m²

A fusion of style and elegance in one of the best suites in the entire resort. Unique facilities with a bedroom and separate lounge, and a 23m² terrace with a whirlpool bathtub and views of the gardens. Genuine comfort for all the senses.

The Reserve

The Reserve Master Suite Swim-Up Deluxe Adults Only 1-Bedroom

  • Pool view
  • King-size bed
  • 83 m²

With a fantastic pool right outside your door and all the privileges of The Reserve service, your own private Garden of Eden awaits you. A suite with a king-size bed, an elegant lounge with a dining room and kitchen, and an extraordinary terrace with a whirlpool bathtub.

The Reserve

The Reserve Presidential Suite Adults-Only

  • Garden view
  • King-size bed
  • 144 m²

This suite is a statement of style, with sophisticated hardwood furniture and contemporary design. With an amazing terrace with a whirlpool bathtub and spectacular views of the mangrove forest or gardens.

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