An adults-only paradise in the best tropical setting in Cancun
To the backdrop of the Caribbean Sea, enjoy this spectacular all-inclusive luxury resort for adults only. Make your stay a unique experience with all of the exclusive services available in our Royal Service experience.
Royal Service guests have exclusive access to the sublime Royal Service Lounge. A lovely lounge with a continental breakfast buffet service, coffee, premium-brand drinks and snacks, as well as hors d'oeuvres and cocktails in the evening. An exclusive and peaceful private area in the Royal Service pyramid providing spectacular beauty for our VIP guests.
In addition to the Lounge, Royal Service guests also enjoy the best suites in the hotel equipped with all-inclusive luxury services including assistance from an efficient and discrete personal butler.
Enjoy magnificent services such as a personalised turndown service, preparation of your bathtub, newspaper delivery or a minibar restocked every day.
As soon as you arrive at the hotel, a personal butler will give you an explanation of all the facilities and experiences that await you (on request). Your personal butler will be at your service throughout your stay to help you unpack and pack your bags, shoe cleaning or ironing (*), among other services.
Your butler can also help with preferential reservations, advice and information about whatever you need. An extensive and effective service that will provide and guarantee a unique experience in the Caribbean.
(*) One garment per person per day (not including delicate materials)
POOL SERVICES - POOL CONCIERGE
Royal Service provides access to a VIP beach area and spectacular private pool for adults only. An attentive butler is at your service to offer you the finest service. An excellent choice of drinks and fresh fruit, a choice of sunscreens to help you make the most of the sun, a water vaporiser or chilled aromatic towels. All surrounded by an exclusive and luxurious atmosphere to transform your stay into a genuine pleasure.
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