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Destination Inclusive®
Cancún, Mexico

Paradisus Cancún

Boulevard Kukulcan, km 16.5, Cancún

Enjoy the beauty of Cancun with all your senses

Open your heart to the Caribbean Sea in this luxurious all-inclusive resort. With stunning architecture, Mayan influences and attention to detail, it offers a unique experience. Large glass windows fill your suite with natural Caribbean light. Enjoy well-being at the YHI Spa and discover everything Cancun has to offer, in an accommodation combining tradition, luxury and fun.

AAA 4 Diamond Certification

Recognition a warded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Destination Inclusive® Experiences

a man in garment with a fire in his hand

Mexican culture

a large body of water with clouds in the sky

Sail to paradise

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Relax

Accommodation

a room with two beds and a television

Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
Admire the spectacular sunsets and the sparkling Nichupté Lagoon from the terrace of this carefully designed room. It provides a luxurious king-size bed, a bathroom with a rainfall shower and unique furniture.
a room with a large bed and a table and chairs

Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Enjoy the gentle breeze of the Caribbean while gazing at the stars from the wonderful balcony. A vacation full of surprises, with special details such as a comfortable king-size bed, an elegant bathroom, and a well-stocked minibar.
a room with a bed and a table and chairs

Junior Suite Grand Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
A beautiful suite designed to show off the beauty of the Caribbean Ocean from your terrace. The suite includes a comfortable bedroom, a relaxation area with natural light and a modern bathroom with a rainfall shower. Awesome!
a bedroom with a large bed and a glass door

Premium Junior Suite Sunset View

  • Lagoon view
  • King-size bed
  • 365 ft²
Enter a space where you enjoy well-deserved chill out time. A lovely bedroom with a small lounge and a practical kitchen. Enjoy the beautiful views and treat yourself to some peace and quiet in the whirlpool bathtub on your terrace.
a bedroom with a television and a view of the ocean

Premium Master Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 656 ft²
Enjoy all the pleasures of this Caribbean paradise in a suite with two terraces, one with a whirlpool bathtub for enjoying a relaxing bath with great views. It features a bedroom, living room, kitchen and bathroom with shower.
a dining room and kitchen with a glass table and chairs

Premium Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 559 ft²
With beautiful views and an attractive design, this is the perfect place to make your dreams come true. Sleep in a comfortable bedroom, take a bath under the stars on the terrace, or relax in the lounge with a snack from the kitchen.
a bedroom with a large bed and a ceiling fan

Premium Two Bedroom Master Suite

  • Lagoon view
  • 2 double beds or 1 King bed
  • 1097 ft²
The best place to rest with two bedrooms, two bathrooms and a practical restroom. It provides a kitchen and a comfortable lounge. And you can also step out onto your terrace and enjoy a bubble bath in the whirlpool bathtub.
a room with a bed and a table and chairs
Family Concierge

Family Concierge Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
This suite comes with all the Family Concierge benefits. Experiences that will make your stay unique and exclusive. With wonderful views of the Caribbean Sea, it comprises a bedroom, a sofa and a private terrace.
a room with a bed and a glass door
Family Concierge

Family Concierge Master Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 592 ft²
This suite is perfect for families to relax and enjoy all the Family Concierge amenities. It has incredible views of the Caribbean Sea, a separate living room, a terrace and a full bathroom.
a bedroom with a large window overlooking the ocean
Family Concierge

Family Concierge Governor Suite

  • Ocean views
  • King-size bed
  • 1431 ft²
Discover completely new sensations in a suite oozing indulgence and serenity and let yourself be pampered with all the benefits of Family Concierge. A private bedroom, bathroom, lounge, kitchen, and large dining room. And choose which private terrace you are going to take that Instagram-worthy photo from.
Learn more
a room with two beds and a table with a view of the ocean
The Reserve

The Reserve Adults Only Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
A luxurious vacation with all the perks of The Reserve. Enjoy the private terrace overlooking Nichupté lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
Learn more
a room with two beds and a glass door
The Reserve

The Reserve Adults Only Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Ocean. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
Learn more
a room with a bathtub and a bed
The Reserve

The Reserve Adults Only Suite Sunset View

  • Lagoon view
  • King-size bed
  • 592 ft²
Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom, with a sofa and an open bathroom with a sensory bath and shower. Exclusive suite for adults only (+18).
Learn more
a room with a bathtub and a bed
The Reserve

The Reserve Adults Only Suite Ocean View

  • Ocean views
  • King-size bed
  • 592 ft²
Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights. Exclusive suite for adults only (+18).
Learn more
a room with a bed and a table and chairs
The Reserve

The Reserve Adults Only Master Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 645 ft²
Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom. Exclusive suite for adults only (+18).
Learn more
a room with a bed and a glass door
The Reserve

The Reserve Adults Only Master Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 645 ft²
With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open. Exclusive suite for adults only (+18).
Learn more
a room with a large window overlooking the ocean
The Reserve

The Reserve Adults Only Suite Presidential

  • Ocean views
  • King-size bed
  • 3433 ft²
Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room equipped with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
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Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

a man and woman holding a child on a beach

Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.

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a building with many trees and plants
a beach with tables and chairs
a large building with a pool and a body of water with Fontainebleau Miami Beach in the background
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Services and facilities

Discover the wide range of services and facilities that ensure a most pleasant and comfortable stay at our hotel.

Personalized Butler Service

Bali bed
Extra fee

Outdoor swimming pool

Direct access to the beach

Spa treatment

Activities for children

Kids club

Meetings rooms

Outstanding recognitions

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Sal Steak Cave

a room with a piano and tables
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a restaurant with tables and chairs
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Malva Food Bazaar

a buffet with food on display
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Average rating
4.6/5
13419 reviews

Shirley Grinstein

19/01/2025

5/5

Memo del Spa nos atendió espectacular. Nos ofreció un masaje de pareja para nuestra luna de miel, y se portó muy bien! Y le gusta el Mate! Muy recomendable 😊

This section shows customer opinions collected by Google Reviews.

charlie belsey

19/01/2025

5/5

Oscar and the entertainment team were amazing!!!

This section shows customer opinions collected by Google Reviews.

Brian Reyes

19/01/2025

5/5

I recently had the pleasure of experiencing hydrotherapy at Paradisus Cancun, and I must say, it was a truly rejuvenating experience, thanks in large part to the exceptional service provided by Ismael and Rogelio. Both were incredibly professional, attentive, and knowledgeable, ensuring that every step of the hydrotherapy session was both relaxing and effective. Ismael explained the different stages of the therapy with great clarity, making sure I was comfortable throughout the process, while Rogelio added a personal touch with his warm and friendly demeanor. Their expertise made a noticeable difference in the overall experience, and I left feeling completely refreshed and revitalized. I highly recommend their services to anyone visiting Paradisus Cancun!

This section shows customer opinions collected by Google Reviews.

Alexandria Heffner

19/01/2025

5/5

The service at the pool, specifically with the Entertainment team ( GO OSCAR!!!!!!!! ), Drinks and food consistently served by the A- TEAM, DIDIER, JORGE FLOR, & BALTAZAR, was SPECTACULAR!!! It was my birthday on our trip and they made sure to make it very special! DIDI is the best! Also, breakfast was always made extra special with the service from Michel! She is so kind and sweet. We will always remember her! We cannot wait to come back again and celebrate many more things with Paradisus! Exceeded far beyond our expectations!

This section shows customer opinions collected by Google Reviews.

Guillaume Reeves

19/01/2025

5/5

Just had a wonderful session at the spa. Ismael and Lizbeth were great! I recommend if you need to relax.

This section shows customer opinions collected by Google Reviews.
1 / 5

Shirley Grinstein

19/01/2025

5/5

Memo del Spa nos atendió espectacular. Nos ofreció un masaje de pareja para nuestra luna de miel, y se portó muy bien! Y le gusta el Mate! Muy recomendable 😊

This section shows customer opinions collected by Google Reviews.

charlie belsey

19/01/2025

5/5

Oscar and the entertainment team were amazing!!!

This section shows customer opinions collected by Google Reviews.

Brian Reyes

19/01/2025

5/5

I recently had the pleasure of experiencing hydrotherapy at Paradisus Cancun, and I must say, it was a truly rejuvenating experience, thanks in large part to the exceptional service provided by Ismael and Rogelio. Both were incredibly professional, attentive, and knowledgeable, ensuring that every step of the hydrotherapy session was both relaxing and effective. Ismael explained the different stages of the therapy with great clarity, making sure I was comfortable throughout the process, while Rogelio added a personal touch with his warm and friendly demeanor. Their expertise made a noticeable difference in the overall experience, and I left feeling completely refreshed and revitalized. I highly recommend their services to anyone visiting Paradisus Cancun!

This section shows customer opinions collected by Google Reviews.

Alexandria Heffner

19/01/2025

5/5

The service at the pool, specifically with the Entertainment team ( GO OSCAR!!!!!!!! ), Drinks and food consistently served by the A- TEAM, DIDIER, JORGE FLOR, & BALTAZAR, was SPECTACULAR!!! It was my birthday on our trip and they made sure to make it very special! DIDI is the best! Also, breakfast was always made extra special with the service from Michel! She is so kind and sweet. We will always remember her! We cannot wait to come back again and celebrate many more things with Paradisus! Exceeded far beyond our expectations!

This section shows customer opinions collected by Google Reviews.

Guillaume Reeves

19/01/2025

5/5

Just had a wonderful session at the spa. Ismael and Lizbeth were great! I recommend if you need to relax.

This section shows customer opinions collected by Google Reviews.

Activities

a large room with exercise equipment

Gym

a room with wooden columns and toys

The Kidsdom

a golf course with trees and a building in the background

Golf in the Caribbean

a man and woman sitting at a table with food and drinks

All-inclusive

two women in swimsuits sitting in a pool

Authentic moments

Events

a hallway with marble floor and white tables
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  • 26

    Event rooms
  •  
  • 3735

    People
  •  
  • 40991

    ft²

Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Our staff will exceed your expectations.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.

4

What is the address of the accommodation?

It is located at Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Among the services offered are: Alongside the beach, Outdoor pool, À la carte restaurant, Snack bar, Garden, Golf course, Tennis court, Kids club, Buffet Restaurant, Evening entertainment, Room service, Beauty salon, Meeting rooms, Terrace, Experiences programme, Wi-Fi.

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven and Experience the best moments with your family with premium amenities services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 20 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Cancún?

Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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