The Reserve Upgrade

Welcome to the purest elegance in Cancun. The Reserve exceeds all expectations, offering exceptional experiences overlooking the Caribbean Ocean, accompanied by luxurious details in your room and throughout the resort. Enjoy a vacation that will melt your heart and inspire your mind.

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The Reserve is a fantastic experience for adults, families, and groups, with facilities and services designed to make your vacation even more extraordinary. Book a The Reserve suite and discover all the benefits that our Paradisus premium service has in store for you. Your trip to Mexico will deliver the highest level of quality thanks to a Concierge service, excellent facilities, and access to private hotel areas. There are also spaces reserved for adults only to guarantee your comfort along with superior personalized service. And, during your stay, get a delicious dinner included at the Sal Steak Cave.

Destination Concierge
Superior in-room experience
Sal Restaurant included
Private areas in the resort
Private pool
Private beach area
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Unique experiences

The Reserve private areas

As a The Reserve guest you can enjoy special VIP privileges such as access to a private beach area and a private adults-only pool. Join us at The Reserve Lounge or at the exquisite Santé Restaurant (adults-only) with stunning views of the ocean. Stop by the library at The Reserve Atrium and enjoy a coffee while reading the newspapers, premium brand beverages throughout the day, or tasty cocktails and snacks in the evening.

Concierge service

Ready to feel like a movie star? You will have your own personal Concierge to take care of all your needs during your vacation. You can contact your Concierge directly whenever you wish by sending him an instant message from your cell phone. You also get priority reservations for activities and restaurants, a personal tour of the resort (upon request) and help with packing and unpacking. We will also help you with shoe cleaning and an ironing service for non-delicate garments (one garment per person per day).

Paradise in your room

The Reserve suites are simply spectacular. Ideal for all the family. Be surprised by all the details offered by this sublime service. For kids, the experience begins with a welcome beach kit, special beverages in the minibar and an exclusive turndown service with milk and cookies. Parents also receive preferential treatment, with comfortable bathrobes and slippers, a pillow menu, and luxury amenities. A menu of activities in your room will grab your attention and make you smile on more than one occasion.

Exclusive pool and beach service

Discover the spectacular surroundings in the best possible way thanks to the Concierge service in the pool and on the beach. Enjoy private access to the adult pool and the reserved beach area, where our Concierge will serve you refreshing beverages, fresh fruit, or delicious juices. Ask for the water vaporizer, aromatic cold towels, and the sunglasses cleaning service. Everything you want within easy reach. And if you are traveling with the family, relax on the Bali beds or under the palapas in the private The Reserve beach area (reservation required). A dream come true.

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Other superior rooms

The Reserve

The Reserve Deluxe Lagoon View Junior Suite

  • Lagoon view
  • 2 double beds or 1 King bed
  • 44 m²

A luxurious vacation with all the perks of The Reserve. Enjoy the private terrace overlooking Nichupté lagoon. It has a bedroom and a refreshing rainfall shower.

The Reserve

The Reserve Deluxe Ocean View Junior Suite

  • Ocean views
  • 2 double beds or 1 King bed
  • 44 m²

Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Ocean. A dream room with a bathroom to freshen up, a comfortable lounge area to unwind and a large bed for rest.

The Reserve

The Reserve Deluxe Lagoon View Suite

  • Lagoon view
  • King-size bed
  • 55 m²

Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom, a separate lounge, and an open bathroom with a bathtub and shower.

The Reserve

The Reserve Deluxe Ocean View Suite

  • Ocean views
  • King-size bed
  • 55 m²

Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights.

The Reserve

The Reserve One-Bedroom Deluxe Lagoon View Suite

  • Lagoon view
  • 2 double beds or 1 King bed
  • 60 m²

Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom.

The Reserve

The Reserve One-Bedroom Deluxe Ocean View Suite

  • Ocean views
  • 2 double beds or 1 King bed
  • 60 m²

With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open.

The Reserve

The Reserve Deluxe Gobernador Suite

  • Ocean views
  • King-size bed
  • 133 m²

Discover totally new sensations in a suite that surrounds you with pleasure and serenity. A private bedroom, bathroom, lounge, kitchen, and large dining room. And choose which private terrace you are going to take that Instagram-worthy photo from.

The Reserve

The Reserve Suite Presidential

  • Ocean views
  • King-size bed
  • 319 m²

Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, three bedrooms, a separate lounge, kitchen, dining room and two whirlpool bathtubs with views.

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