Luxurious and exotic resort in the tropical heart of Cancun
Overlooking the Caribbean Sea, this stunning all-inclusive resort provides a full range of comforts in environmentally-friendly facilities. Enjoy the magnificent architecture, spaces and interiors inspired by local culture, the services available in the YHI Spa or the luxurious accommodation.
We will raise your experience to unimaginable levels with our Royal Service. A service to make your stay even more personal, more distinguished and more luxurious. A discreet butler on hand at all times to resolve any doubts or needs that may arise. Suites with superior services and equipment, preferential reservations and access to VIP areas ... Your vacation in Cancun as you never imagined it could be!
ADULTS-ONLY ROYAL SERVICE
Prepare to live your dream. Royal Service offers services to make your stay in the resort more distinguished and select, yet intimate and comfortable. We elevate your experience to limits you cannot imagine, providing an effective and discreet butler ready to respond to any desire or need. Luxurious superior suites, preferential reservations, access to reserved beach area, private pool and VIP facilities with everything you need.
EXCLUSIVE ROYAL SERVICE BENEFITS
Royal Service provides luxury amenities and superior personalized service. From a personal butler to assist you at all times to a wide variety of services such as aromatherapy and pillow menus, turndown service, daily newspaper delivery, coffee service and minibar stocked daily to your liking. There is also a Royal Service Lounge serving breakfast from 7am to 11am, afternoon tea from 11am to 7pm(*) and international bar and aperitifs from 7am to 10pm(*).
- Effective and discreet service of personal butler
- Personalized hotel tour
- Tour and transportation bookings
- Personalized minibar and ice replacement
- Mail delivery
- Pillow menu
- In-room Spa: aromatherapy whirlpool preparation (**)
- Shoe cleaning (on request)
- Pool Concierge service
- Preferential reservations
(*) Schedule may vary according to season
(**) Extra charge
EXCLUSIVE ROYAL SERVICE AREAS
Royal Service provides access to private resort areas that guarantee a superior and unique experience, such as the reserved beach area and private pool. Come and satisfy your appetite at the Royal Service Lounge and exquisite La Palapa Restaurant with stunning sea views. Visit the library and enjoy coffee or premium drinks all day long, or cocktails and aperitifs in the evening while reading the international press.
- Royal Service Lounge
- Private beach area
- Private pool
- Library, with coffee and premium drinks throughout the day
- La Palapa Restaurant
Enjoy effective, exclusive and discreet assistance from a certified butler during your entire stay. A mobile phone for fast direct communication so that your butler can take care of everything to meet your needs.
- Personal tour of resort facilities (on request)
- Luggage packing and unpacking
- Shoe cleaning and ironing (1 garment per person per day, non-delicate materials)
- Information and reservations at local restaurants
- Personalized wake-up call
EXCLUSIVE POOL AND BEACH SERVICE
The Pool and Beach Concierge is another exclusive and select service offered by Royal Service. You get access to a private pool and reserved beach area where a discreet Concierge can serve you drinks, fresh fruit or juices, and even clean your sunglasses. Everything to ensure you enjoy sunbathing in total peace and relaxation.
- Fresh fruit and juices
- Water vaporizer
- Aromatic cold towels
- Cleaning of sunglasses
- Beverage service
- Newspapers, magazines and books
- Board and card games
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