The Reserve at Paradisus Punta Cana

Punta Cana, Dominican Republic
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Peacefulness and exclusivity in this charming boutique hotel in Punta Cana

Immerse yourself in an oasis of peace and tranquillity at The Reserve at Paradisus Punta Cana, an exclusive all-inclusive hotel located in one of the most privileged parts of the Caribbean.

EXCLUSIVE FAMILY EXPERIENCE

The Family Concierge service at The Reserve at Paradisus Punta Cana places everything your family needs for a unique vacation in paradise within easy reach. Enjoy exclusive benefits from the moment you arrive until the last minute of your stay.

FAMILY CONCIERGE AT THE RESERVE AT PARADISUS PUNTA CANA

Personalised service is a fundamental and essential part of making family vacations truly perfect. Family Concierge provides a wide variety of exclusive services and personalised attention, to make all the members of your family comfortable and help them enjoy tailor-made vacations.

Enjoy a host of services, facilities and details specially designed for the whole family. Maximise your family experience in Punta Cana and enjoy an unforgettable vacation with the exclusive Family Concierge service.

EXCLUSIVE FAMILY CONCIERGE AREAS

If you choose to savour the Family Concierge experience, you will enjoy reserved facilities designed to ensure that the entire family can have fun and disconnect. Areas such as a private lobby serving drinks and delicious snacks for you and the younger members of the family. There is also a rest and reading area with Internet. Family Concierge also allows you exclusive access to a reserved private beach area with a Pool Concierge service.

FAMILY CONCIERGE BENEFITS

Discover the advantages and exclusive personalised services offered by Family Concierge to make your whole family feel very special.

  • A Family Concierge at your disposal all day
  • Private check-in and check-out area
  • Private lounge with Nespresso coffee maker and sweets and snacks for kids
  • Guided hotel tour adapted to your preferences
  • Escorts for children to and from the Kids Zone
  • Priority dinner reservations in our à la carte restaurants (request before 3pm and ask about the dress code)
  • Private beach area with Pool Concierge service
  • Assistance with planning activities inside and outside the hotel
  • Spa bookings with access included to water ritual between 8:30am and 8pm
  • 24-Hour shuttle between the beach and lobby at The Reserve
  • Wi-Fi in public areas
  • Pressreader app
  • Daily activities for kids and adults
  • Entertainment every evening

FAMILY CONCIERGE IN-ROOM SERVICES

The Family Concierge suites are located in the best parts of the resort and designed to guarantee maximum comfort for families.

  • Paradisus kit for kids
  • Turndown service with milk and cookies.
  • Personalised minibar with drinks and snacks for kids
  • Bathroom amenities for babies and kids, bottle warmer, steriliser and microwave
  • 'Fun in the bathtub’ service including a themed bath in the whirlpool bathtub
  • Pillow menu for adults and children
  • PlayStation 3 (on request)
  • Wi-Fi
  • 24-hour room service included
  • Safe
  • Laundry and kindergarten service (*)

(*) Extra charge

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