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The Reserve at Paradisus Palma Real

Punta Cana, DOMINICAN REPUBLIC

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Resort on Bávaro Beach

This all-inclusive luxury resort is surrounded by luxurious tropical gardens, sparkling fountains and an exquisite white-sand beach lapped by crystal-clear waters.

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Exclusive Family Concierge

The exclusive Family Concierge has only one objective: to satisfy each and every one of your family’s needs during your vacations in Punta Cana (Dominican Republic).

The service begins on arrival. Families are welcomed in a private and exclusive reception area for check-in. The Family Concierge rooms have a specially assigned Family Concierge who will assist you during your stay and coordinate all the services and information required by guests who have chosen to spend their vacations with the family. Enjoy the private lobby with a snack and drinks area, a relaxation area and a reading corner.

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FAMILY CONCIERGE BENEFITS

  • Elegant VIP area with personalised check-in/ check-out for all the family
  • Luxury family suites - Family Concierge
  • Family Concierge service all day and special activities
  • Free mobile phone for constant contact with our attentive concierge staff
  • Paradisus Kids Kit on arrival including, amongst other items: hat, t-shirt and rucksack
  • Children’s pool
  • Private beach area with pool concierge and reservation of bed
  • Preferential bookings at the restaurants, activities and SPA
  • Possibility of reserving connecting rooms
  • PS2™, XBox 360™ or Wii™ consoles in the room (on request)
  • Free high speed internet in the rooms, restaurants and public areas  
  • Special amenities for the kids in the room including bathrobes and slippers
  • Bathrobes and slippers for the parents
  • Turn-down service with snacks every day
  • Personalised minibar with drinks and aperitifs for children
  • Preparation of the Jacuzzi® “Fun in the bath”

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