SANTIAGO DE CUBA, Cuba

Meliá Santiago de Cuba

An elegant combination of the city, mountains and a Caribbean atmosphere

In the heart of Santiago de Cuba, the monumental architecture of this five-star hotel dominates the landscape and offers beautiful urban views, with the Sierra Maestra as a beautiful green backdrop. A symbol of hospitality in Santiago, it provides the most personalised service on The Level floor and in all its smoke-free spaces. Perfect for business trips, island tours, weddings and honeymoons.

Relax in the rooms with beautiful views or savour the dishes on the exquisite menus in our restaurants, cafés and bars. Visit the Plaza Meliá Santiago, a window on the culture of the region, and don’t miss the large pools or all the fun in the Santiago Café ballroom. Make the most of our meeting and event spaces, executive facilities and free Wi-Fi.

Business
City
Couples/Romance
Culture
Groups
Outstanding architecture
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Excellent location

A few minutes from the historic centre and well-connected with all the main avenues

Stunning views

The design of the hotel guarantees beautiful panoramic views over the city and the Sierra Maestra

Select cuisine

Creole, international and gourmet dishes accompanied by delicious cocktails

The Level

Personalised attention with VIP services, ideal for business trips

Moments to share

A shopping area with all the most authentic elements of local culture. Free Wi-Fi throughout the hotel

Attractive spaces

Convention centre, event areas and three swimming pools that are ideal for relaxation

Services and facilities

  • Gym
  • Business Centre
  • 24-hour reception
  • Room service
  • Meeting rooms
  • VIP lounge
  • À la carte restaurant
  • Wi-Fi
  • Outdoor pool
  • Concierge
  • Evening entertainment
  • Exclusive services

The Level

An experience designed for travellers seeking greater refinement and a more personalised stay. The Level promises unforgettable memories and premium amenities. Pamper yourself in an oasis of attention and services adapted to your personal taste and preferences, and explore all the charms of Santiago de Cuba with even greater exclusivity.

Find your perfect room

Classic Room

The Level Room

The Level

Junior Suite

The Level Junior Suite

The Level

The Level Grand Suite

The Level

Presidencial Suite The Level

The Level

The Level Master Suite

The Level

Classic Room

  • City view
  • 2 double beds
  • 236.81 ft²

Equipped to ensure peaceful rest, it provides a hall, bedroom and bathroom. Precious wood furnishings and understated decoration accentuate its elegant style. It provides room service and a minibar as options with an extra charge.

The Level

The Level Room

  • City view
  • 2 double beds
  • 236.81 ft²

With large windows and located on the higher floors, this room guarantees you will fall in love with the panoramic views of the city and the mountains. You will feel entirely at home thanks to the warm decoration and practical facilities, as well as all the exclusive The Level services.

Junior Suite

  • Mountain view
  • King-size bed
  • 269.1 ft²

Ideal for honeymoons, it provides a hall, a bedroom with a king-size bed, lounge, bathroom with whirlpool and extra restroom. The decoration creates a romantic atmosphere, enhanced by incredible views of the mountains and the city.

The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 269.1 ft²

Be inspired by the magnificent views of the city and Sierra Maestra from the junior suites located in the corners of the hotel building. The king-size bed and bathroom with a whirlpool are ideal for relaxing, together with all The Level services to add an extra touch of exclusivity.

The Level

The Level Grand Suite

  • City view
  • King-size bed
  • 505.91 ft²

This select ambience includes an entrance hall, lounge, bedroom and two bathrooms (one with a whirlpool). It also features all the exceptional The Level services We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.

The Level

Presidencial Suite The Level

  • Mountain view
  • King-size bed
  • 1022.58 ft²

Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in the other hotel areas.

The Level

The Level Master Suite

  • City view
  • King-size bed
  • 505.91 ft²

Treat yourself to a superior stay in this exclusive suite for adults, comprising a lounge, bedroom and two bathrooms (one with a whirlpool). We also add in a free sauna in the gym, a private transfer to the airport if you stay more than 3 days, and exclusive The Level services.

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La Isabélica

Welcome to a gourmet restaurant reminiscent of the ruins of the old coffee plantations in Santiago. Enjoy a magical evening and all the exquisite proposals on our menu accompanied by impeccable service.

El Criollo

Traditional Cuban cuisine is the speciality of this barbecue area very near the pools. Come and discover the tastiest dishes in the most relaxed and casual atmosphere.

La Alameda

With lovely private palapas and à la carte snacks, this space next to the hotel pools offers the most welcoming ambience. It also has a bar service and a happy hour every evening.

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Activities

Santiago Café

Cuban beats and flavours define a room where the decoration is reminiscent of a colonial street in Santiago de Cuba. The tantalizing dance floor invites you to move your body to the traditional beats of our talented musicians. Order a mojito, a daiquiri or your favourite cocktail, relax and enjoy! Extra options are also available at an extra charge.

Swimming pools

Meliá Santiago de Cuba has two swimming pools for adults and one for children, ideal for taking a dip in a city known as “la tierra caliente” (the hot lands). Surrounded by palm trees and tropical plants, they provide sunbeds, palapas, showers, restrooms and a lifeguard service.

Gym

During your stay at Meliá Santiago de Cuba, you will have access to a fully equipped, air-conditioned gym and exercise area, with weights, cardio equipment, a sauna and options for massages. It also offers qualified instructors and is open every day between 7am and 7pm.

Beauty salon

Treat yourself to a makeover by our professional experts. Manicure, pedicure, hairdressing for women and men, make-up and hairstyling for special occasions, hair treatments and many more options so you can choose how you prefer to be pampered. Service with an extra charge.

Entertainment

Cuban culture at every step. The Daiquiri Lobby Bar hosts daily performances by musical trios, quartets, and string, wind and percussion ensembles. If you prefer something more lively, go up to the Bello Bar viewpoint and enjoy the karaoke, disco and themed entertainment. Or visit the Santiago Café ballroom with its cabaret shows and traditional music.

Exceptional experiences

Make your stay truly unique and even more wonderful. Personalise your trip as a couple with a romantic dinner, share a gourmet tasting session with friends, or have fun with activities in the pool. Contact our customer service team to get the most appropriate suggestions and enjoy the results. This service requires an extra charge.

Discover the city

The enviable location of the hotel in Santiago de Cuba allows you to explore the historic centre, shopping areas and the bay and San Pedro de la Roca Castle, known as the Morro de Santiago. The town of El Cobre and its basilica dedicated to the patron saint of Cuba is a must-see location very near the hotel.

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Events

  • 6

    Event rooms
  • 939

    People
  • 9633.78

    ft²

Meliá Santiago de Cuba is the top venue for conventions, banquets and all kinds of social events in the city. The hotel specialises in providing services for business travellers and corporate groups, for which it has three multi-purpose rooms, a business centre and alternative event locations.

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