Paradisus Río de Oro Resort & Spa

Playa Esmeralda - Holguín, Cuba
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Paradise between the mountains and the sea

Treat yourself to the luxury of an exceptional experience in an adults-only environment surrounded by the most amazing natural beauty. Enjoy the romantic ambience, the relaxing spa, the exquisite dining options and our great choice of life enriching activities.



Because we want your time at Paradisus Río de Oro to be unforgettable, we offer various services such as:

  • 24-hour Reception-Concierge: Check-in: 3pm. Check-out: 12 midday. Late check-out and early check-in (*). 24-hour phone and fax. Currency exchange in reception and in the bank office in the lobby (credit cards issued by US banks are not accepted). Outdoor car park. Luggage porters
  • Customer service: 24 hour service hotline. Non-smoking areas. No pets allowed (except as guides for the disabled). Special services for repeat guests, wedding anniversaries and birthdays
  • Bank in the hotel
  • Internet Centre: Located in the lobby. PC with free Internet. Wi-Fi included in the lobby, swimming pools, YHI Spa, Beach Bar and the entire Royal Service floor
  • Medical services: Doctor and nurse available in the hotel from Monday to Saturday for first aid treatment. 24-hour international clinic (*) a 15-minute drive from the hotel
  • Disabled: Facilities and access ramps. Disabled rooms. Wheelchairs (on request)
  • Security: Internal Security Staff (24hours a day). Electronic locks and safe with magnetic card. Fire retardant materials, alarm system and sprinklers
  • Hotel voltage: 220 v (60 Hz). Customers may bring adapters. 110 V outlet for devices up to 50W and small electrical appliances
  • Services not included: currency exchange, souvenirs and gifts, perfumes, jams, tourism bureaus, tours, travel agencies, taxis, car rental, laundry, cigarettes, telephone calls, off-menu drinks and meals, medical services, beauty salon, massage, meeting rooms, weddings, specialized activities outside the hoteL

(*) extra charge

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