Paradisus Río de Oro Resort & Spa

Playa Esmeralda - Holguín, Cuba
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Paradise between the mountains and the sea

Treat yourself to the luxury of an exceptional experience in an adults-only environment surrounded by the most amazing natural beauty. Enjoy the romantic ambience, the relaxing spa, the exquisite dining options and our great choice of life enriching activities.

EXCLUSIVE EXPERIENCE

An exclusive hotel within Paradisus Rio de Oro, the Royal Service floor is one of the best spaces in the hotel. The adults-only Royal Service provides exclusivity, personalised service and unprecedented privacy.

ROYAL SERVICE EXPERIENCE

Enjoy unique experiences amid exuberant nature in Playa Esmeralda with the adults-only Royal Service designed exclusively for the Paradisus brand and the most discerning and experienced travellers.

Royal Service rooms and suites are on a private hotel floor and enjoy unprecedented privacy. All the sophisticated rooms enjoy special decoration and sea views. Royal Service offers the highest degree of luxury to make you feel truly unique and very special.

ROYAL SERVICE AREAS

Royal Service has sophisticated facilities reserved only for Royal Service guests.

  • Separate building with direct access
  • Exclusive lounge-reception-concierge
  • Wi-Fi area and exclusive TV
  • Private lobby bar-lounge with terraces
  • Stepped infinity pool with ocean view and private beach
  • Private pool bar and beach bar
  • Private gourmet restaurant with terraces for à la carte breakfast, lunch and dinner
  • Exclusive Royal Service rooms: Junior Suite, Junior Suite Sea View, Luxury Junior Suite and Garden Villa

ROYAL SERVICE BENEFITS

Royal Service provides endless luxury services to maximise your comfort on vacation.

  • Welcome cocktail with sparkling wine and refreshing wipes
  • Personalised welcome and explanation of the resort
  • Personal and/or private check-in/check-out in separate reception
  • Pool and Beach Concierge (10am-6pm)
  • Wi-Fi
  • Personalised assistance with reservations, transfers, scuba diving included, tennis and other activities throughout your stay
  • Guaranteed reservations in all the hotel à la carte restaurants and priority reservations for any hotel service (diving, YHI Spa, sports facilities)
  • Hydrothermal circuit included at YHI-Spa (once per stay)
  • 20% discount on massages at YHI Spa
  • Late check-out guaranteed until 2pm. Early check-in subject to availability
  • Breakfast, lunch and dinner à la carte, tea-time and snack services

ROYAL SERVICE IN-ROOM SERVICES

Sophisticated Royal Service rooms and suites are specially decorated and offer sea views.

  • Butler service
  • 24-hour room service
  • Unpacking and packing suitcases
  • Ironing of 2 garments per person on arrival and express laundry
  • Premium personalised bar stocked according to guest preferences
  • Daily turndown service and VIP amenities with bath salts
  • In-room dining (in-room à carte dinner service included)
  • Preparation of bathtub with salts and candles (once per stay)
  • In-room spa service (*)
  • Pillow menu
  • Wi-Fi
  • Bathrobe and slippers
  • Beach bag for towels

(*) Extra charge

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