Paradisus Los Cayos

Villa Clara, Cuba
An idyllic all-inclusive eco-resort on the beachfront in Cayo Santa María

The ideal place to enjoy unique and authentic natural experiences. Exquisite cuisine and superior-quality service in an extraordinarily comfortable space, ideal for leisure breaks, romantic getaways, family vacations or professional events.



The Reserve at Paradisus Los Cayos is a space with different settings for adults, groups and families, providing the most attentive service in the most welcoming natural environment. Enjoy exceptional moments here thanks to the personalised service and our desire to satisfy all your expectations.

The Reserve private areas

Stay in a The Reserve room or suite to enjoy access to private areas and facilities.

  • Private accommodation area with direct access
  • Private lounge-reception-concierge
  • Internet area
  • Gym and massage room
  • Private pool
  • Private restaurants and snack bar
  • Junior suites and Master suites with access to swim-up pools  
  • 100% smoke-free area
  • Wi-Fi in public areas, rooms, restaurants and bars
  • Allows access to services and facilities at both Paradisus and The Reserve, except Royal Service facilities



  • Butler service
  • Pool and beach concierge
  • Private check-in and check-out
  • Welcome cocktail and refreshing wipes
  • Personalised welcome and resort explanation
  • Family Concierge service for families (*)
  • Priority reservations for all hotel services except Royal Service area
  • Priority reservations in all the hotel à la carte restaurants except Royal Service area
  • Late check-out guaranteed until 2pm. Early check-in subject to availability
  • Wi-Fi
  • À la carte breakfast, lunch and dinner Snack service
  • Private transfer to and from Santa Clara Abel Santa María International Airport and Cayo Las Brujas Airport (1 per room) / minimum 4-night stay - any type of The Reserve room (only for bookings on

(*) With extra charge

The Reserve in-room services

  • 24-hour room service
  • Unpacking and packing of suitcases on request
  • Free ironing of 2 garments per person on arrival and on request
  • Turndown service every evening
  • VIP amenities with bath salts for bathtub
  • Beach bag for towels
  • Preparation of the bath with bath salts and candles (one free per stay)
  • Pillow menu
  • Bathrobe and slippers

Family Concierge Experience

The Family Concierge (*) at Paradisus by Meliá offers the whole family an authentic, luxurious experience. Highly personalized services, spaces especially designed for children and parents as well as an array of entertaining options, are just some of its distinguishing attributes. Live the joy of Cuba together!

  • Send to a friend
  • Print


Subscribe to our newsletter and get our special offers and discounts delivered directly to your inbox