The Level

The colonial charm of Cartagena de Indias combined with the most exclusive service of Meliá Hotels & Resorts. The Level provides a superior level of service and comfort, accompanied by excellent personalized service from our specialist team.

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Feel different, special and pampered. Experience luxury in the details and personalized service at Meliá Cartagena Karmairi, with access to private areas and exclusive benefits for The Level guests. Savor the elegance and all the superior-quality details of our premium service. Well-being in its purest form.

Access to the private Lounge
Preferential reservations in restaurants
Private reception area
Private check-in and check-out
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Unique experiences

The Level Lounge

A private space for the most discerning guests, where you can enjoy a private check-in and check-out area, concierge services, a printer, and local and international newspapers and magazines. There is also a permanent service of coffee, tea, soft drinks, water and snacks. Open from 8am to 10:30pm.

The Level in your room

As a guest in a The Level room, you have access to a number of exclusive services such as free ironing and laundry of one garment per person on arrival, a turndown service every evening, superior bathroom amenities and à la carte dinners served in your room.

A stay at The Level

You will notice the difference throughout your stay. We welcome you with a cocktail, refreshing wipes, and personalized assistance with your arrangements, preferential reservations for all hotel services and a transfer service. You can also benefit from a guaranteed late check-out until 2pm and early check-in subject to room availability.

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Other superior rooms


Suite The Level King-Size Bed

  • Garden view
  • King-size bed

Cabin-style accommodation near the beach along with all the luxury and comfort offered by The Level services. It has a bedroom with a king-size bed and a lounge with a sofa-bed, chair, coffee table and desk.


Presidential Suite

  • Sea view
  • King-size bed

Enhance your vacation on a large terrace overlooking the sea and in the most exclusive and luxurious surroundings. Located in The Level building, it includes 3 separate rooms in its cabin-style design.

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