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About Meliá Hotels International

In 2011, the family company founded by Gabriel Escarrer Juliá in 1956 that for decades was known as "Sol Meliá" embarks on a new journey under a name that represents both its present and its future: “Meliá Hotels International".

Meliá Hotels International is a leader in the hotel industry, leading the ranking of Spanish hotel companies and among the top 20 hotel companies worldwide. Leader for decades in resort hospitality, the balance between city and resort hotels that the company portfolio presents today provides greater competitive strength to face any potential crisis in the different market segments.

The history of Meliá Hotels International speaks of a vision, a family and a passion: the vision of its founder, backed by a family with strong values that sustain a responsible company, and the passion for service, to offer guests the best possible hotel experience. Between 1956 and 1980, the family company extended from the Balearic islands to the Canary Islands and the Spanish mainland, and from that moment began a history of growth unparalleled in Spanish tourism.

Following the purchase of Hotasa in 1984, came the acquisitions of CHM (1986) and Meliá, in 1987, a key change thanks to Meliá’s superior quality products and the recognition of the brand and the 22 hotels it had owned. Later, in 2000, came the purchases of TRYP hotels and the German company Innside, deals which were complemented during the 1990s and 2000s with the creation of new brands such as Paradisus Resorts, Meliá Hotels International Vacation Club and ME by Meliá.

In 1996, Meliá Hotels International became the first Spanish hotel company in be listed on the stock exchange, a crucial step that reinforced a need for transparency, control and social responsibility for the family company. Since then its focus on the maintenance of a sound financial footing is mirrored by loyalty from institutional investors and the positive evolution of the share price, which at the beginning of 2011 stood at levels prior to the beginning of the financial crisis.

These developments and the strategic focus of the company on international expansion have allowed Meliá Hotels International, with its more than 350 hotels in 35 countries, to position itself today as the first Spanish hotel with presence in key markets such as China, the Gulf and the United States, in addition to maintaining its leadership in traditional markets such as Europe, Latin America and the Caribbean. It also possesses a renewed and differentiated portfolio of brands that offers products for all segments and guests profiles:

  • The “Premium” or luxury brands include Gran Meliá, Paradisus and ME by Meliá hotels.
  • The superior or “upscale” segment includes the Meliá and Innside brands.
  • The mid-scale segment includes the Sol resort hotels and the TRYP by Wyndham city hotels.
  • Thanks to these powerful and differentiated brands, and the high level of geographic and product diversification, Meliá Hotels International successfully survived the international crisis that shook markets between 2008 and 2010 and is now working on an ambitious process of change and organisational renewal that includes its corporate structure, strategy, and culture and values.

    Our 35,000 employees come from nearly 100 countries and we can communicate in more than 25 different languages with our guests. We are the first hotel company to be certified as a Biosphere Hotel Company and the only hotel company to be included in the exclusive "responsible investment" index of the Spanish stock exchange, the FTSE4Good Ibex index. We have subscribed to the United Nations Global Compact and have a strategic alliance with UNICEF for the protection of children and the prevention of the sexual exploitation of children.

    Welcome to Meliá Hotels international, where "Everything is possible".

    For any further information, please contact:
    Meliá Hotels International reservations service:
    Tlf. 0800 96 2720
    Contact forms
    MaS Rewards customer service desk:
    Tlf. 18444339978

    Meliá Hotels International Communications Department:
    Tlf. +34 971 22 44 00
    Fax +34 971 22 44 96