Meliá Bilbao

Hotel con habitaciones amplias y muy limpias,

Bonita renovación. El resto, tan amables y profesionales como siempre. Sigue siendo mi elección en Bilbao

El personal es muy amable, y el hotel destaca por sus habitacionesespaciosas y luminosas. El único problema y muy serio es el ruido enorme que meten los perros en el parque colindante no dejan dormir a partir de las 7 de la mañana con sus ladridos. Lo siento pero no volveré.

Breakfast issues I was one of the first guests after an extensive renovation. Not everything was completed yet, but the lobby looked great and my junior suite overlooking the park was wonderful. The only negative I found was the breakfast. It is simply not the standard that I expect from a luxury five-star hotel. There is a wide spread of food to choose from, but: 1) The location is a function room in the basement. The floor is full of dirty, ugly stains. Carpets should not be used in such busy food places. 2) The food was displayed on a variety of racks, as if they had just taken whatever they could find. See my first photo for the view from my table, very chaotic. It also shows the stains on the floor. 3) The selection of hot food is very small. There is no option to order a freshly made omelet, fried egg or anything. Every four-star Parador beats them here. 4) None of the food on display is cooled. All the hard cheeses had gone sweating every day, and looked very unattractive. See second photo. 5) Finally, I like to finish my breakfast with a freshly made cappuccino. Not possible here, just a few selections from a rather simple machine. My first impression was that this was a temporary setup due to the renovation, but staff confirmed this was their standard. Well, in my opinion that standard is too low for a luxury five-star hotel.

Super super hotel