Gran Meliá Palacio de Isora ***** Deluxe - Hotel in Tenerife

  • Reservations
    • Germany 01802 12 17 23
    • United Kingdom 0808 234 1953
    • France 0800 919 130
    • Italy 800 788 333
    • Portugal 800 83 40 38
    • Holland 0800 022 8608
    • other countries
    • Germany 0800 808 8300
    • United Kingdom 0800 021 1649
    • France 0800 919 130
    • Italy 800 089 854
    • Portugal 1 800 502 220
    • Holland 0800 022 8608
    • other countries

Map & Location

Avenida Los Océanos, s/n, Alcalá
Tenerife - Guia de Isora 38686

Tel: (34) 922 869000Fax: (34) 922 865494


N +28º 12' 16.12" / W -16º 49' 50.87"

HomeHotels in SpainHotels in TenerifeGran Meliá Palacio de Isora ***** Deluxe


The Red Level for Families – Villas with Garden provide a private heated swimming pool, large private garden with Bali bed, dining area in the garden, breakfast in the villa included, a la carte dinners served in the villa, pool games for the kids, separate lounge area, exclusive minibar included and separate dressing area.

They also offer personalised check-in in the exclusive Red Level for Families area in the main resort, welcome drinks for the kids, a water ritual for the whole family in the spa for kids, 50% discount on Bail bed reservations, daily local newspaper delivery and free paddle tennis and tennis.

Designed to ensure that parents relax while the children enjoy themselves, each room has special decoration, surprise gifts, crayons … details that are sure to bring a smile to your children’s faces.


Red Level services:

  • Full package of RedLevel services and facilities
  • Personal butler service
  • Access to private RedLevel pool
  • Pool concierge service (newspapers, magazines, books, board games and cards)
  • Refreshing water spray, top brand sunscreen and aromatic cold towels from YHI Spa
  • Exclusive access to the Red Level Lounge with water, coffee and tea service throughout the day. Snacks between meals and evening Open Bar
  • Personalized reception and Business Centre
  • Aromatherapy experiences in the room
  • Extensive and exclusive pillow menu
  • Exclusive Clarins - Paris bathroom amenities
  • Nespresso coffee machine in your room
  • Ice restocked (on request)
  • Access to the library with DVDs, daily newspapers and board games
  • Ironing service (two garments per day, not including delicate items) (service not cumulative)
  • We take care of you 24 hours a day. Every detail is important


  • Personalised check-in in the exclusive Red Level for Families area in the main resort
  • Welcome drinks for all the family
  • Water ritual for the whole family in the spa for kids
  • Discount on Premium Bali bed reservations
  • Daily local newspaper delivery
  • Free paddle tennis and tennis
  • Priority booking for all activities
  • Priority booking in the restaurants
  • Pick-up service for children to take them to the Family Lounge (3-12 years of age)
  • Free shoe cleaning (on request)
  • National and international daily newspapers in your room (on request)
  • National and international press in public areas
  • High-speed WiFi Internet (*)
  • Babysitter service (*) (on request)
  • Personalized wake-up service.
  • For parents (without children and only over 18): exclusive access to the Red Level lounge, Red Level pool and daily cocktail / open bar


  • Locks with magnetic key
  • Large room with elegant and sophisticated interior design with a modern flair
  • Luxury details with superior quality materials and fabrics
  • Modern desk with home office for laptop. Spaces for living and working
  • Two 42 inch LCD TV with all major international TV channels
  • Two telephones with international direct dial
  • Voice mail in 4 languages (Spanish, English, German and French)
  • Night lights at the head of the bed.
  • Air conditioning with individual control.
  • Radio/alarm clock with iPod and iPhone.
  • Kettle.
  • Microwave
  • Large bathroom decorated in marble with European Spa jet shower.
  • Amenities for children in the bathroom
  • Hairdryer and make-up mirror
  • Weighing scales
  • Individual bathrobe and slippers personalized with the hotel logo.
  • Iron and ironing board (on request and subject to availability)
  • Electronic safe with personal code
  • Minibar (*)

(*) additional charge

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