Gran Meliá Palacio de Isora ***** Deluxe - Hotel in Tenerife

  • Booking:
  • Germany 01802 12 17 23
  • United Kingdom 0808 234 1953
  • France 0800 919 130
  • Italy 800 788 333
  • Portugal 800 83 40 38
  • Holland 0800 022 8608
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Map & Location

Avenida Los Océanos, s/n, Alcalá
Tenerife - Guia de Isora 38686


N +28º 12' 16.12" / W -16º 49' 50.87"

Contact information

Tel: (34) 922 869000Fax: (34) 922 865494

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in SpainHotels in TenerifeGran Meliá Palacio de Isora ***** Deluxe


The Red Level for Families – Villas with Garden provide a private heated swimming pool, large private garden with Bali bed, dining area in the garden, breakfast in the villa included, a la carte dinners served in the villa, pool games for the kids, separate lounge area, exclusive minibar included and separate dressing area.

They also offer personalised check-in in the exclusive Red Level for Families area in the main resort, welcome drinks for the kids, a water ritual for the whole family in the spa for kids, 50% discount on Bail bed reservations, daily local newspaper delivery and free paddle tennis and tennis.

Designed to ensure that parents relax while the children enjoy themselves, each room has special decoration, surprise gifts, crayons… details that are sure to bring a smile to your children’s faces.


  • Red Level Family Concierge at the disposal of the whole family
  • Free drinks for kids in the Family Lounge
  • A water ritual for the whole family at the Spa For Kids (over 5 year olds)
  • Free paddle tennis and tennis
  • Nespresso coffee maker
  • Free minibar
  • Microwave
  • Free ironing service (up to two items a day, excluding delicate items)
  • Preferential bookings for all activities
  • Preferential bookings at all restaurants
  • Personalised check-in at the exclusive Red Level for Families area
  • Welcome drinks and gifts for the children
  • Collection of children from the rooms to take them to the Family Lounge (3 to 12 year olds)
  • Full set of superior brand bathroom amenities
  • Bathrobe, slippers and bathroom amenities for the children
  • Discount on the reservation of Premium Bali beds
  • Family DVDs and movies menu
  • Pillow menu
  • Video console on request (Ps3, Xbox)
  • Video games menu
  • Turn-down service for the children with milk and biscuits
  • Babysitting service on request (*)


  • High speed Wi-Fi internet
  • Free access to the Moves 24 hour gym. Energy and health
  • Access to all the resort facilities
  • Daily Spanish and international newspapers in your room and in the public areas. Breakfast with the latest news
  • Personalised butler service
  • Exclusive breakfast in the villa
  • Fresh fruit every day
  • Turn-down service and personalised good night detail
  • Personalised cleaning and turn-down schedules
  • Special requests
  • 24 hour room service / bellboys. Passion for service
  • Private valet parking.
  • Personalised wake-up call. Always on time
  • Shoe shining service (on request)
  • Discover the Gran Meliá experience designed to make your stay in Tenerife unforgettable
  • Personalised customer service. Always at your disposal


  • Villas in a 600 m2 plot, of which 120 m2 is the accommodation
  • Garden with private pool  
  • Free personalised minibar
  • 2 42 inch flat screen LCD TVs with Spanish and international channels
  • Radio-alarm. Start the day with your favourite music
  • Modern desk with socket for laptop (office home). Spaces in which to live and work
  • Large marble bathroom with European spa shower. An oasis in the privacy of your room
  • Full set of superior brand bathroom amenities
  • Magnificent king size bed
  • Comfortable sofa-bed. Relax in style
  • Electronic safe with personalised code
  • Kettle for hot drinks
  • Hairdryer / make-up mirror
  • Bathroom weighing scales
  • Bathrobe and slippers with the hotel logo. Just like at home
  • Iron and ironing board
  • Contemporary loft-style constructions. Discover their stylish decor and lighting
  • Modern mahogany furniture. Elegance and harmony
  • Luxurious details and the finest fabrics
  • Courtesy night light in the bed headboard.
  • 2 telephones.
  • Voicemail in 4 languages (Spanish, English, German and French)

(*) With additional charge

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