Discover the exclusive Red Level world that Gran Meliá Palacio de Isora has designed for adults only (over 18). Our rooms offer a range of services and facilities that are unique in Tenerife.
Enjoy the tranquillity of our Red Level from your stylish guestroom measuring 49 m2 with views of the stunning Los Gigantes cliffs or the resort’s beautiful gardens and facilities.
At the start of the day, enjoy a spectacular breakfast on the magnificent terrace of the Red Level restaurant with views of the island of La Gomera. Superb quality in a unique setting. When the day ends, design your own dreams with in-room aromatherapy and an exclusive pillow menu.
Enjoy free access to the Red Level Lounge where water, coffee and tea is served throughout the day, with an Open Bar every evening.
Relax in the private Red Level pool with pool concierge and experience service with a capital “S” from our personal butlers, private valet parking, full set of superior brand bathroom amenities, Nespresso coffee maker and coffee set in your room…discover all the benefits of our exclusive Red Level.
Maximum capacity: 3 adults.
Red Level Service
- Complete package of Red Level services and facilities
- Butler service
- One Water Ritual included at our YHI Spa per person per stay
- Preferential bookings at all the resort’s services and facilities: 6 a la carte restaurants, buffet with show cooking, 7 bars, Yhi Spa, gym, 3 paddle tennis courts and 3 tennis courts
- Ironing service (two items per day, not including delicate materials and not transferable to other days if unused)
- Nespresso coffee maker available free of charge in your room
- Pillow menu
- In-room aromatherapy
- Hydromassage menu
- Personalised reception and Business Centre
- Access to the Red Level private pool with pool concierge
- Refreshing water vaporiser, sunscreens, YHI Spa aromatic cold towels, magazines…
- Exclusive access to the Red Level Lounge where water, coffee and tea is served throughout the day with an Open Bar in the evening
- Daily press in public areas
- Ice replacement (on request)
- Breakfast service (a la carte and buffet)
- Red Level La Terrace Restaurant with a la carte dinner
- Daily newspaper in your room (on request)*
- No pets are allowed in the Red Level (except in the villas and on request)*
(*) With charge
- High speed Wi-Fi internet
- Free access to the YHI Moves 24 hour gym. Energy and health
- Access to all the resort facilities
- Spanish and international press in the public areas
- 24 hour room service / bellboys. Passion for service
- Private valet parking
- Personalised wake-up call. Always on time
- Shoe shining service (on request)
- Discover the Gran Meliá experience designed to make your stay in Tenerife unforgettable
- Personalised customer service. Always at your disposal
- Culinary experiences in the hotel’s famous restaurants (*)
- Exclusive YHI Wellness Spa (*)
- Laundry, dry cleaning and ironing service (option of Express Service) (*). Always impeccable
- Spanish / international newspaper in your room (on request) (*). Breakfast with the latest news
- Stylish rooms measuring 49 m2 with beautiful views of the gardens and the resort
- Private furnished terrace
- 32 inch LCD TV with Spanish and international cannels
- Radio-alarm with dock for iPod and iPhone. Start the day with your favourite music
- Large bathroom with European spa shower
- Full set of superior brand bathroom amenities
- Magnificent king size bed or two single beds (on request on arrival at the hotel and subject to availability)
- Comfortable sofa-bed. Relax in style
- Electronic safe with personalised code
- Kettle for hot drinks
- Hairdryer / make-up mirror
- Bathrobe and slippers with the hotel logo.
- Iron and ironing board (on request and subject to availability)
- Spacious room with elegant and sophisticated interior design and contemporary features
- Modern mahogany furniture. Elegance and harmony
- Luxurious details and the finest fabrics
- Courtesy night light in the bed headboard
- 2 telephones.
- Voicemail in 4 languages (Spanish, English, German and French)
- The most select and complete minibar (*)
(*) With charge