Gran Meliá Palacio de Isora ***** Deluxe - Hotel in Tenerife

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    • other countries
    • Germany 0800 808 8300
    • United Kingdom 0800 021 1649
    • France 0800 919 130
    • Italy 800 089 854
    • Portugal 1 800 502 220
    • Holland 0800 022 8608
    • other countries

Map & Location

Avenida Los Océanos, s/n, Alcalá
Tenerife - Guia de Isora 38686
Spain

COORDINATES:

N +28º 12' 16.12" / W -16º 49' 50.87"

Contact information

Tel: (34) 922 869000Fax: (34) 922 865494

gran.melia.palacio.isora@melia.com

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in SpainHotels in TenerifeGran Meliá Palacio de Isora ***** Deluxe

Red Level for Families - Gran Meliá Palacio de Isora

Red Level for Families is an exclusive and personalised service for guests that expect superior quality attention.

The service consists of personalised and professional attention, offering a higher level of service at all times. It offers a chance to enjoy fantastic leisure activities for both children and adults, as well as greater comfort and wellbeing in the guest rooms thanks to unique details and amenities which guarantee an unbeatable experience and an unforgettable vacation.

Guests of the Red Level for Families have access to exclusive areas such as:

  • Breakfast area in the Pangea Restaurant
  • Exclusive sunbed area around the family pool
  • Red Level Family Lounge

RED LEVEL FAMILY LOUNGE

RED LEVEL FAMILY LOUNGE

Families staying at the Red Level have exclusive access to the Red Level Family Lounge and the following benefits:

  • Personalised assistance from the Family Concierge
  • Relaxation area for reading (magazines, books) and a coffee break
  • Play area for the youngsters with:
    • Video games and movies
    • Arts and craft area
    • Board games
  • Mini buffet for the kids
  • Free drink for the kids in the Family Lounge

Children between the ages of 3 and 12 are supervised at the Red Level Family Lounge during opening times.

Open from 11am to 7pm. Opening times may change depending on the season.

RED LEVEL LOUNGE

RED LEVEL LOUNGE

Red Level for Families offers parents access to the Red Level Lounge, the most exclusive space at the Gran Meliá Palacio de Isora designed for adults only (over 18s).

  • Breakfast: 8am to 11am (*)
  • Tea, coffee and water served throughout the day
  • Lunch Snack Restaurant: 1pm to 4pm (*)
  • Open Bar: 6pm to 7pm (*)
  • La Terrace Restaurant: 8pm to 11pm

Open from 7am to 11pm. Opening times may change depending on the season.

RED LEVEL FAMILY CONCIERGE

RED LEVEL FAMILY CONCIERGE

Families can enjoy the services of a Red Level Family Concierge who will plan the children’s leisure time and also help plan activities for the parents, making all the bookings required.

  • Reservation of activities
  • Restaurant reservations
  • Reservation of Bali beds
  • Information and reservations for excursions
  • Reservation of transfers
  • Reservation of babysitting service

RED LEVEL FOR FAMILIES SERVICES

RED LEVEL FOR FAMILIES SERVICES

  • Red Level Family Concierge at the disposal of the whole family
  • Free drinks for kids in the Family Lounge
  • A water ritual for the whole family at the Spa For Kids (over 5 year olds)
  • Free paddle tennis and tennis
  • Nespresso coffee maker
  • Free family minibar on arrival (replacements with charge)
  • Microwave
  • Free ironing service (up to two items a day, excluding delicate items)
  • Preferential bookings for all activities
  • Preferential bookings at all restaurants
  • Personalised check-in at the exclusive Red Level for Families area
  • Welcome drinks and gifts for the children
  • Collection of children from the rooms to take them to the Family Lounge (3 to 12 year olds)
  • Full set of superior brand bathroom amenities
  • Bathrobe, slippers and bathroom amenities for the children
  • Discount on the reservation of Premium Bali beds
  • Family DVDs and movies menu
  • Pillow menu
  • Video console on request (Ps3, Xbox)
  • Video games menu
  • Turn-down service for the children with milk and biscuits
  • Babysitting service on request (*)
FOR THE PARENTS ONLY
  • Access to the pool and Red Level Lounge (adults only, over 18s)
  • Access to the daily Red Level Open Bar (6pm to 7pm) (adults only, over 18s)
  • Discount at the Red Level La Terrace restaurant for guests on half board or full board (adults only, over 18s)
(*) With charge

ROOMS

ROOMS

  • Master Suites with one or two bedrooms with lounge, views and terrace
  • Full set of superior brand bathroom amenities
  • Children’s bathroom amenities (shampoo, baby lotion, cologne, body oil and dental kit)
  • Gifts for the kids on arrival
  • Nespresso coffee maker
  • Microwave
  • DVD and children’s movies menu
  • Pillow menu
  • Videogames
  • Family minibar included (first consumption)

FAMILY VILLA

FAMILY VILLA

  • Loft style construction with contemporary design and character. Discover its unique decor and wonderful lighting
  • Garden with private heated pool
  • Pool toys and games for the children
  • Private palapa in the garden
  • Breakfast included and served in the villa
  • Turn-down service and personalised good night details
  • Personalised cleaning times and turn down
  • Special requests
  • Personalised butler service
  • A la carte dinners served in the villa (*)
  • Minibar included
(*) With additional charge

Book your room

Total:
Rooms:
Adults
Children