Tel: (34) 922 869000Fax: (34) 922 865494
N +28º 12' 16.12" / W -16º 49' 50.87"
Red Level for Families is an exclusive and personalised service for guests that expect superior quality attention.
The service consists of personalised and professional attention, offering a higher level of service at all times. It offers a chance to enjoy fantastic leisure activities for both children and adults, as well as greater comfort and wellbeing in the guest rooms thanks to unique details and amenities which guarantee an unbeatable experience and an unforgettable vacation.
Guests of the Red Level for Families have access to exclusive areas such as:
Families staying at the Red Level have exclusive access to the Red Level Family Lounge and the following benefits:
Children between the ages of 3 and 12 are supervised at the Red Level Family Lounge during opening times.
Open from 11am to 7pm. Opening times may change depending on the season.
Red Level for Families offers parents access to the Red Level Lounge, the most exclusive space at the Gran Meliá Palacio de Isora designed for adults only (over 18s).
Open from 7am to 11pm. Opening times may change depending on the season.
Families can enjoy the services of a Red Level Family Concierge who will plan the children’s leisure time and also help plan activities for the parents, making all the bookings required.