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,regionOfInterest=(1667.5,2500))
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Transfer to and from the airport in a private vehicle included. Please, contact the hotel for more information.
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,regionOfInterest=(1771.5,1181))
Private breakfast in the privacy of your Villa with a choice of dishes and personalized attention. Served indoors or outdoors in the gazebo or on the terrace and can be personalized for an even more exclusive experience.
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Enjoy a discount on food in DOS NAIFES (+16) restaurant. Subject to certain restrictions and restaurant opening hours. Please ask at reception on arrival.
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,regionOfInterest=(2150,1612.5))
Receive a complimentary welcome gift during your stay in your Villa or RedLevel Suite.
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Free entrance to the water circuit
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Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.
More information,regionOfInterest=(1771.5,1181))
,regionOfInterest=(1771.5,1181))
Spa by Clarins
Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.
More information,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
Swimming pools
Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.
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Gym
Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).
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This kids club is the gateway to a world where cultures, textures, flavours and stories come to life through play. With activities that invite the little ones and the whole family to explore, create and connect with the local spirit through curiosity, creativity and fun.
More information,regionOfInterest=(2150,1612.5))
,regionOfInterest=(2150,1612.5))
Unleash your competitive spirit on our tennis and paddle courts, where every match is a perfect mix of fun and fitness. Surrounded by stunning views, they are the ideal setting to serve, rally, and enjoy the game like never before.
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A colourful 199 m2 water playground that takes our resort’s family experience to the next level. A fun splash park with water jets, slide and interactive fountains that the little ones will absolutely love.
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At Gran Meliá Palacio de Isora we focus on creating unique moments. That’s why we have created a number of special activities and workshops for the whole family, from our Baby Club for the little ones to our Mini Club, where the kids will enjoy all the different activities they can share with the family.
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The Atlantic Plaza takes on a life of its own at night. Enjoy our entertainment team, live music, bands and exclusive panoramic shows that use the entire Atlantic Plaza, creating an experience you will never forget.
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Treat yourself to a journey through the cuisine and culture of the Canary Islands with the exceptional experiences offered at the Gran Meliá Palacio de Isora, such as stargazing during an astronomical evening, discovering the origins of the island with a speleologist, a paragliding experience or sailing the seas and enjoying a day of fishing.
More information,regionOfInterest=(1476.5,984.5))
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Crystal-clear waters and a fascinating underwater ecosystem. The island has endless diving areas suitable for divers of all levels. Whether you are looking for an unforgettable experience or if you are passionate about scuba diving, our diving centre provides a wide range of courses, excursions and much more.
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Hotels with their own essence
On the shores of the Atlantic Ocean and at the foot of Teide, a magical experience awaits you amidst the natural magnetism of Tenerife. A five-star resort that captures the island's natural beauty and boasts the longest infinity pool in all of Europe.
Perfectly integrated into an exceptional natural setting on the beachfront, Gran Meliá Palacio de Isora is one of the most exclusive resorts in Tenerife. An oasis of tranquility thanks to its saltwater infinity pool, its 2000 m2 spa, and suites with the most exclusive RedLevel distinction. It also stands out for its gastronomic concept at the Dos Naifes by Jorge Peñate restaurant, awarded a Sol Repsol 2025. Chefs Jorge Peñate and Luis Martín have created a unique proposal in the Canary Islands that champions marine biodiversity and local seafood.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
James Smith
10/19/26
5/5
“Wow what an incredible 5 day stay we had here in the Red Level all inclusive Palacio de Isora. The staff were friendly and helpful, the room was spacious with gorgeous views of the pool and the sea. The hot tub bath and double showers were superb. The pools were warm and not overly busy. Drinks were only a few seconds away with friendly staff on hand ready to help bring them over to our beds. The range of different entertainment each night was fantastic with something for everyone and all ages. The restaurants were absolutely sublime our favourites were the Nami sushi, steak house and Mexican for lunch one day. The champagne and fruit around the pool was a lovely experience and something we look forward to doing again very soon - thanks to all the team for a perfect stay but especially to Naomi, Dylan and Patrick for going the extra mile to make sure we had everything, had all the information and making perfect suggestions to help us get the most out of our trip. We would highly recommend this place 👌🏼👏🏻”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Ube Wolf
10/19/26
5/5
“Wir hatten eine sehr schöne Zeit im Hotel Palacio de Isora. Besonders hervorheben möchte ich Beatriz Vega aus dem Restaurant. Sie ist sehr freundlich, sympathisch und herzlich, und man fühlt sich bei ihr sofort wohl. Es ist schön, Menschen wie sie zu treffen, die mit ihrer Art den Aufenthalt noch angenehmer machen. Vielen Dank für alles, Beatriz! 😊”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
GB
10/17/26
4/5
“The hotel itself is 5 star, no doubt about it. When you arrive it looks impressive and it is. However, the rooms themselves are nowhere near 5 star standard, they are extremely run down, not clean at all and in serious need of some work to bring them up to date. During our stay the hotel app did not work, this was the case for a lot of people staying at the hotel, we did complain about this and had to book with the hotel staff which proved difficult, we were mostly told the restaurants were booked up but at night time, you could clearly see lots of empty tables. 90% of the staff were lovely and helpful but there were some who were extremely rude (rolling their eyes for example). At the time of our stay it was obvious the hotel was working over capacity too because the staff were rushed off their feet, the level of detail in the customer service was not the level you would expect for a 5 star hotel. We spoke to a couple who had been previously to the hotel in May and they mentioned how staff were going over and above for customers but they felt the service this time around (only months after) wasn’t up to the same level and it had dropped significantly. The food and choice of restaurants was fantastic everyday, can’t fault that. The app not working however did ruin our experience in that sense as we have an 18 month old child and the app would have allowed us to book dinners for early at nights and give us control over booking restaurants ourselves.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Rukon Walles
10/17/26
5/5
“Some hotels are memorable for their facilities, while others stand out because of how they make you feel during your holiday. At Palacio de Isora, the restaurant experience was a highlight, especially thanks to Beatriz Vega, whose warmth and friendly approach made a real difference. These are the little things that don’t show up in photos but make a stay truly special. A place worth enjoying at a relaxed pace.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Noelia Cañas
10/16/26
5/5
“Gran resort espectacular. De los mejores que he estado. Todo impecable. A destacar, sobretodo 3 trabajadores: Roberta: camarera del restaurante Oasis. Me la llevo en el corazón. Adrián: animación de los niños. Un chico encantador, divertido y cariñoso. Un gran profesional. Juan: cocinero del bufet. Siempre buscando y ofreciendo todo lo mejor para nosotros y mis hijos. Gracias a estos tres trabajadores, han hecho mi estancia inolvidable.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
Average rating
4.4/5
5869 reviews
Treat yourself to an immersive experience with the RedLevel luxury service
RedLevel, the essence of luxury, offers a distinguished experience with exclusive, personalised service, designed for those seeking a bespoke stay.
Discover RedLevel services,regionOfInterest=(1476.5,935))
,regionOfInterest=(1476.5,935))
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.
It is located at Avenida Los Océanos, s/n, Alcalá, Tenerife, 38686 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Rooftop area, Signature restaurant, Bali bed, Infinity pool, Direct access to the beach, Spa treatment, Activities for children, Family room.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 18 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Savour a gastronomic experience that awakens the senses, merging tradition with innovation in every bite. With the Atlantic as a backdrop and the creativity of Jorge Peñate and Luis Martín setting the pace, the commitment to freshness and quality is absolute.
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Sky and sea merge in this exclusive adults-only (+16) space, where the views create a truly incomparable setting, with the silhouette of La Gomera on the horizon and the imposing presence of Teide behind you. Enjoy an exquisite raw bar menu, paired with signature cocktails and a delicious selection of wines.
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The most genuine delight is a unique gastronomic experience where wine is the main star. A carefully curated and select collection with different designations of origin, including iconic labels, special vintages, and internationally renowned wineries. At an extra cost.
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,regionOfInterest=(3360,2240))
Let the sea breeze capture your senses from this Italian trattoria, with views of the ocean and Plaza Atlántica. Traditional Italian cuisine seasoned with an unexpected magical touch: a sunset over the island of La Gomera.
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Located next to the pool and with one of the best views of the resort, enjoy the best Mediterranean gastronomic experience, specialising in rice dishes. An open space, surrounded by nature and decorated with wood and artisanal textures in an elegant and sophisticated atmosphere.
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
An interesting culinary proposal based on French gastronomy, in a unique setting surrounded by a wonderful tropical garden. It brings together a wide variety of salads and appetisers. Exclusive access for guests with RedLevel Half Board, Luxury All Inclusive and Luxury plans.
,regionOfInterest=(1771.5,1329.5))
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The perfect place to enjoy a wide variety of snacks with themed cocktails and a distinct Mexican character, outdoors and at the foot of our stunning infinity pool.
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Admire the best live teppanyaki show in Tenerife. Witness how select Japanese dishes are prepared using cutting-edge technique.
,regionOfInterest=(1771.5,1329.5))
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Sweet, savoury and trendy. Discover the best contemporary Asian cuisine at this fusion restaurant. Choose the experience you prefer: Thai or Chinese cuisine. Dishes prepared with care using the freshest ingredients.
,regionOfInterest=(1476.5,984.5))
,regionOfInterest=(1476.5,984.5))
A varied and surprising Food Market, ideal for travelling the world's finest cuisine from your table. A fusion of flavours with delicious dishes prepared live.
,regionOfInterest=(1771.5,1183))
,regionOfInterest=(1771.5,1183))
In the heart of the resort, Plaza Atlántica, a sensational culinary experience awaits you. Savour a range of Basque and American meats with high-quality cuts. ** Experience not included in Half Board, Full Board and All Inclusive**
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Complement a unique beach day with a fresh and varied menu: a great selection of cocktails, wines, snacks and seasonal salads.
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,regionOfInterest=(1476.5,908.5))
Indulge in an explosion of refreshing flavours where every scoop is a sweet escape. Crafted with care, they are the perfect treat to enjoy under the sun.
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,regionOfInterest=(1612.5,2150))
A distinguished space that accompanies the rhythm of your days in Tenerife, offering specialty coffees, creative cocktails, and light bites at any time.
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,regionOfInterest=(2150,1364))
Savour a delicious selection of smoothies, natural juices and excellent cocktails in this space, ideal for relaxing and enjoying the outdoors. A unique atmosphere, Adults Only, offering views of the Atlantic Ocean.
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,regionOfInterest=(4010.5,2675))
Admire the most beautiful sunsets in Tenerife from this garden bar with views of the island of La Gomera.
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,regionOfInterest=(1811,2716.5))
Cool off with delicious ice creams, refreshing juices and meals prepared to your liking at this pool bar located in the family area of RedLevel Suites.
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,regionOfInterest=(1426.5,2140))
Relax with sea views by the infinity pool, while sipping a refreshing drink. A sophisticated space where classic and signature cocktails are served, along with a wide selection of Premium drinks, high-end spirits, select wines and champagne.
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,regionOfInterest=(1771.5,1169.5))
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8Event rooms
1530People
1934m²
Organize successful events and congresses in Tenerife in our sophisticated rooms with natural light and the latest technology. An environment with stunning outdoor spaces, ideal for any special celebration. This hotel forms part of the Road to Net Zero Events programme.
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Feel the warmth of every ray of sunshine from an idyllic stay. Treat yourself to moments of calm by relaxing on a cosy balcony, while savouring a delicious coffee. A dream refuge in Tenerife, wrapped in luxury.
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Experience perpetual spring in this sophisticated room, located in an adults-only (16+) area. Feel the sea breeze from your furnished terrace and admire a magnificent exclusive garden.
A bright and delicate room with a distinguished design. Carefully equipped for your absolute comfort, it offers a sofa bed, dining area and balcony. Let yourself be enveloped by Luxury while you enjoy the Tenerife climate.
A cosy room designed for families, offering ideal amenities for everyone. Relax in an incomparable setting, from your elegant bedroom with sofa bed, and enjoy a modern bathroom with rain-effect shower.
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The gentle sea breeze enters through the terrace of this room with partial views of the Atlantic Ocean, perfectly integrated with the island's natural surroundings. Relax in your elegant bedroom with a sofa bed and a bathroom with a rain shower.
Designed for sea lovers, this room features a private terrace with spectacular panoramic views of the Atlantic. A beautiful view of the waves awaits you when you wake up each morning.
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,regionOfInterest=(2150,1612.5))
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This spacious Suite with terrace is full of natural light. It features a separate lounge with sofa bed, dining table and a bedroom with hydromassage bathtub and rain shower.
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A private corner in the midst of the majestic natural surroundings of Tenerife. It houses two independent bedrooms with access to two bathrooms, one with a hydromassage bathtub and a double rain-effect shower cabin. It also features two private terraces or balconies.
Experience perpetual spring in this sophisticated room, located in an adults-only (16+) area. Feel the sea breeze from your furnished terrace and admire a magnificent exclusive garden.
Indulge in a welcoming environment with RedLevel services. Enjoy peace and privacy in this adults-only (+16) area. Admire discreet ocean views from your cosy balcony.
Pure hedonism. Enjoy a relaxing jacuzzi bath on a balcony with partial Atlantic views. Experience pure exclusivity within an adults-only area (16+).
Wake up in a room with views of your well-tended private garden. A room that offers privacy and comfort in equal measure, both inside and out. Experience the authentic essence of Tenerife in this Adults Only (+16) Junior Suite.
The eternal spring of the Canary Islands to accompany the best service. Room with private terrace with views of the pool or the resort gardens and hydromassage bathtub. Adults Only, from 16 years old. Located in the Adults Only area.
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Facing the vastness of the Atlantic, an elegant and spacious area offers you the ultimate disconnection. A privileged setting where comfort and views come together to offer a stay marked by serenity and well-being.
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Start your days in Tenerife with a hydro-massage bath, on an elegant balcony with ocean views. Located in a space reserved for guests over 16 years of age, this select retreat invites you to create unforgettable memories.
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Discover a new vision of rest in a refined suite in the main resort. Experience moments of disconnection in a room with a separate living area. A space where comfort and exclusivity take centre stage.
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This suite in the main resort awaits you with a memorable landscape from its majestic balcony and partial sea views. Its splendid interior guarantees a sophisticated and fully equipped atmosphere.
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Choose an accommodation entirely dedicated to your well-being. This Suite at the main resort boasts a grand living room and an exceptional terrace with a bathtub. A unique location in Tenerife.
A grand suite designed for the whole family to enjoy a pleasant stay in Tenerife. Located in the main resort, it includes two spacious bedrooms to guarantee total comfort for children and adults.
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A magnificent suite designed for absolute comfort. Located in the main resort, it offers two spacious bedrooms, a majestic separate living room, and beautiful partial sea views. An ideal stay with the RedLevel seal.
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,regionOfInterest=(2150,1434))
,regionOfInterest=(2150,1434))
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Family holidays become a brand-new experience in this private beachfront villa. Enjoy this privileged stay at the main resort, designed with a furnished garden and heated pool.
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,regionOfInterest=(2150,1434))
A personal oasis at the foot of Teide. Located in the adults-only (+16) area, this fabulous villa offers all the amenities for absolute relaxation, enveloped in luxurious details and privacy.
,regionOfInterest=(2150,1434))
,regionOfInterest=(2150,1434))
,regionOfInterest=(2150,1434))
,regionOfInterest=(2150,1434))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
,regionOfInterest=(1771.5,1329.5))
Experience the pleasure of discovering true exclusivity in two Connected Villas, each with its own heated pool and spacious garden. Share the luxury of an unforgettable few days in a private space in the Adults Only (+16) area.
Indulge in a welcoming environment with RedLevel services. Enjoy peace and privacy in this adults-only (+16) area. Admire discreet ocean views from your cosy balcony.
Pure hedonism. Enjoy a relaxing jacuzzi bath on a balcony with partial Atlantic views. Experience pure exclusivity within an adults-only area (16+).
Wake up in a room with views of your well-tended private garden. A room that offers privacy and comfort in equal measure, both inside and out. Experience the authentic essence of Tenerife in this Adults Only (+16) Junior Suite.
The eternal spring of the Canary Islands to accompany the best service. Room with private terrace with views of the pool or the resort gardens and hydromassage bathtub. Adults Only, from 16 years old. Located in the Adults Only area.
Facing the vastness of the Atlantic, an elegant and spacious area offers you the ultimate disconnection. A privileged setting where comfort and views come together to offer a stay marked by serenity and well-being.
Start your days in Tenerife with a hydro-massage bath, on an elegant balcony with ocean views. Located in a space reserved for guests over 16 years of age, this select retreat invites you to create unforgettable memories.
Discover a new vision of rest in a refined suite in the main resort. Experience moments of disconnection in a room with a separate living area. A space where comfort and exclusivity take centre stage.
This suite in the main resort awaits you with a memorable landscape from its majestic balcony and partial sea views. Its splendid interior guarantees a sophisticated and fully equipped atmosphere.
Choose an accommodation entirely dedicated to your well-being. This Suite at the main resort boasts a grand living room and an exceptional terrace with a bathtub. A unique location in Tenerife.
A grand suite designed for the whole family to enjoy a pleasant stay in Tenerife. Located in the main resort, it includes two spacious bedrooms to guarantee total comfort for children and adults.
A magnificent suite designed for absolute comfort. Located in the main resort, it offers two spacious bedrooms, a majestic separate living room, and beautiful partial sea views. An ideal stay with the RedLevel seal.
Family holidays become a brand-new experience in this private beachfront villa. Enjoy this privileged stay at the main resort, designed with a furnished garden and heated pool.
A personal oasis at the foot of Teide. Located in the adults-only (+16) area, this fabulous villa offers all the amenities for absolute relaxation, enveloped in luxurious details and privacy.
Experience the pleasure of discovering true exclusivity in two Connected Villas, each with its own heated pool and spacious garden. Share the luxury of an unforgettable few days in a private space in the Adults Only (+16) area.
Address
Avenida Los Océanos, s/n, Alcalá
Tenerife - Guia de Isora
Contact
Distances
0,05 kmfrom Beach
35 kmfrom South Airport
0,7 kmfrom City Centre
Hotel information
Name: Gran Meliá Palacio de Isora
Type: Hotel
Segment: Resort
Category:5
Watch the sun set behind Mount Teide before Tenerife’s volcanic landscape reveals one of the clearest night skies in the world. Guided by astronomy experts, enjoy private stargazing and exclusive planetarium access far from city lights.
Learn more,regionOfInterest=(1024,682.5))
,regionOfInterest=(1024,682.5))
Board a private Bavaria 46 Cruiser and follow Tenerife’s volcanic coastline in search of dolphins, pilot whales and other marine life. Accompanied by an expert guide, enjoy quiet swimming coves, paddleboarding and long moments beneath the Atlantic sun.
Learn more,regionOfInterest=(2000,1125))
,regionOfInterest=(2000,1125))
Explore a wilder side of Tenerife through the volcanic landscapes of Malpaís de Rasca. This private experience combines guided walks along remote coastal trails with local wine tasting, revealing the island’s history, culture and dramatic natural beauty.
Learn more,regionOfInterest=(800,532.5))
,regionOfInterest=(800,532.5))
Discover Tenerife’s agricultural heritage at Finca Delicias, where banana plantations and tropical gardens reveal a quieter side of the island. Enjoy expert insights, local produce tastings and access to the estate’s ethnographic and banana museum.
Learn more,regionOfInterest=(2808,1872))
,regionOfInterest=(2808,1872))
See Tenerife from above before descending into the vineyards that shape the island’s volcanic wine culture. This exclusive experience combines a private helicopter flight with a refined wine and gastronomy experience at Bodegas Monje.
Learn more,regionOfInterest=(2016,1512))
,regionOfInterest=(2016,1512))
A selection of exclusive hotels where comfort, location, and attention to detail make the difference. Which one are you dreaming of?
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,regionOfInterest=(2736,1824))
North & South America
Board a private Bavaria 46 Cruiser and follow Tenerife’s volcanic coastline in search of dolphins, pilot whales and other marine life. Accompanied by an expert guide, enjoy quiet swimming coves, paddleboarding and long moments beneath the Atlantic sun.
Read moreGran Meliá Palacio de Isora, Tenerife - Guia de Isora, Spain
,regionOfInterest=(2000,1125))
,regionOfInterest=(2000,1125))
Explore the Mediterranean aboard a private vintage French Citroën and an elegant catamaran. Travel between Mallorca’s most beautiful coastal locations, enjoying bespoke routes, hidden coves and a journey designed entirely around personal interests.
Read moreMiM Sitges Meliá Collection, Sitges, Spain
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,regionOfInterest=(2150,1434))
Madrid
A selection of exclusive hotels where comfort, location, and attention to detail make the difference. Which one are you dreaming of?
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