Gran Meliá Fénix - Hotel in Madrid

  • Booking:
  • Germany 01802 12 17 23
  • United Kingdom 0808 234 1953
  • France 0800 919 130
  • Italy 800 788 333
  • Portugal 800 83 40 38
  • Holland 0800 022 8608
  • other countries
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Map & Location

Calle de Hermosilla 2
Madrid 28001


N +40º 25' 35.39" / W -3º 41' 21.62"

Contact information

Tel: (34) 91 4316700Fax: (34) 91 5760661

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in SpainHotels in MadridGran Meliá Fénix


Great personalities from the royalty and the political, economic and cultural spheres have found in this luxurious Suite an ideal place for their stay in Madrid. Valued for the quality of its facilities and services and for its privacy, our Presidential Penthouse Suite RedLevel is a unique refuge of more than 200 m² in the middle of the metropolis.

Its two magnificent, completely furnished outdoor terraces with panoramic views of Plaza de Colón and Paseo de la Castellana, two outdoor whirlpools and a fitness area allow for the perfect combination of work, sports and leisure.

Exquisitely decorated, the Suite features the following distribution: a reception area, an ample living room, meeting room for 6 people or private dining room, bedroom, ample and elegant dressing room, bathroom with shower and whirlpool bathtub, 2 outdoor terraces with 2 whirlpool bathtubs…

he most select equipment together with its detail-oriented décor make the Presidential Penthouse Suite RedLevel the ideal place to relax for the most distinguished people who travel to Madrid. And, of course, all of this is accompanied by personal attention for the Hotel’s whole staff and the exclusive attentions of our RedGlove Service. The guestroom features RedLevel Service, the most exclusive commitment to service from the company Gran Meliá.

Red Level Services

  • Welcome attentions
  • Breakfast buffet included
  • Complete RedLevel package
  • Private reception area - RedLevel Lounge (*)
  • Open Bar in the afternoon in the RedLevel Lounge with aperitifs, snacks, Moët Chandon and Nespresso coffees
  • Your private corner. Library with fireplace, plasma TV, assortment of books, music, films and board games (*)
  • Outdoor terrace with air-conditioned relaxation area for smokers (*)
  • Daily press in your room (on request)
  • Personalized butler service Shoe-shining, preparation of whirlpool and luggage
  • iPod, Wii console (on request) (subject to availability)
  • CD and DVD menu
  • Free ironing of one clothes item daily (not cumulative) An impeccable service
  • Pillow menu (low-height duck-feather duvet, latex, natural fiber, latex cervical pillow)
  • Complete aroma menu. An array of light scents for your room
  • Reservations and preferential access to DRY Cosmopolitan Bar by Javier de las Muelas and Epoque Restaurant


  • Room service 24h
  • Personalized customer service
  • Express laundry service
  • Daily national / international press in all RedLevel areas of the Hotel


  • Elegant chambers measuring 200 m²
  • Elegant reception area
  • Ample independent living room
  • Modern and elegant meeting room with capacity for 6 persons or private dining room
  • Private office for meetings with its own bathroom for guests and double independent entrance
  • Elegant bedroom with canopy bed and ample dressing room
  • Complete bathroom with shower and whirlpool bathtub
  • Two completely furnished outdoor terraces with 2 whirlpools and fitness area
  • Spectacular 360º views of the center ofMadrid
  • Spacious bedroom with balcony and views of Plaze de Colón
  • Independent living room with 37” TV and cozy reading area
  • Locks open with magnetic key
  • Hi-Fi equipment with radio and CD
  • Radio alarm clock adaptable for iPhone and iPod
  • 37” plasma TV. Enjoy the main national / international channels from your sofa
  • 2 Telephones with direct international line
  • Voicemail in 4 languages (spanish, english, german and french)
  • Free high-speed Internet access (ADSL)
  • Courtesy lighting at night
  • Air-conditioning cold/hot with individual control
  • Elegant, hardwood writing desk with laptop jack
  • Nespresso coffee service in your room
  • A spa in your room
  • Luxury set of bath amenities from the brand Clarins - Paris
  • Thermal towel dryer
  • Hairdryer / magnifying mirror
  • Individual bathrobe and special plush slippers for RedLevel guests
  • Iron and ironing board (on request)
  • Electronic safe with personalized code
  • The most select and complete minibar

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