Gran Meliá Fénix - Hotel in Madrid

  • Booking:
  • Germany 01802 12 17 23
  • United Kingdom 0808 234 1953
  • France 0800 919 130
  • Italy 800 788 333
  • Portugal 800 83 40 38
  • Holland 0800 022 8608
  • other countries

Map & Location

Calle de Hermosilla 2
Madrid 28001


N +40º 25' 35.39" / W -3º 41' 21.62"

Contact information

Tel: (34) 91 4316700Fax: (34) 91 5760661

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in SpainHotels in MadridGran Meliá Fénix


Suites measuring approximately 45 m2 with separate lounge, spacious bathroom with shower and bath and views of the interior patio, guaranteeing peace and tranquillity. They offer space for a maximum of 4 people.

Each Junior Suite Red Level has an elegant, separate lounge area, ideal for work or for relaxation. The lounge has a large sofa, armchairs, coffee table, 42 inch LED TV and all the latest connections and workspace with a large desk. Small private meetings can be held on request.

The bedroom has a king-size bed and a 42 inch LED TV and en-suite bathroom with shower and separate bath. The lounge also has a large sofa-bed (1.65 m by 2 m), ensuring total comfort for up to a maximum of four people.

Red Level Services

  • Welcome attentions
  • Breakfast buffet included
  • Complete RedLevel package
  • Private reception area - RedLevel Lounge (*)
  • Open Bar in the afternoon in the RedLevel Lounge with aperitifs, snacks, Moët Chandon and Nespresso coffees
  • Your private corner. Library with fireplace, plasma TV, assortment of books, music, films and board games (*)
  • Outdoor terrace with air-conditioned relaxation area for smokers (*)
  • Daily press in your room (on request)
  • Personalized butler service Shoe-shining, preparation of whirlpool and luggage
  • iPod, Wii console (on request) (subject to availability)
  • CD and DVD menu
  • Free ironing of one clothes item daily (not cumulative) An impeccable service
  • Pillow menu (low-height duck-feather duvet, latex, natural fiber, latex cervical pillow)
  • Complete aroma menu. An array of light scents for your room
  • Reservations and preferential access to DRY Cosmopolitan Bar by Javier de las Muelas and Epoque Restaurant


  • Room service 24h
  • Personalized customer service
  • Express laundry service
  • Butler service
  • Free shoe-shining
  • Pillow menu (low-height duck-feather duvet, latex, natural fiber, latex cervical pillow)
  • Daily national / international press (on request)


  • Separate lounge for relaxation plus large workspace
  • Locks open with magnetic key
  • Free high-speed Internet access (Wi-Fi)
  • Two 42 inch LCD TVs with a great selection of Spanish and international channels in the lounge and in the bedroom
  • DVD equipment in the lounge
  • iPod-iPhone dock
  • 2 Telephones with direct international line
  • Voicemail in 4 languages (spanish, english, german and french)
  • Electronic safe with personalized code
  • Courtesy lighting at night
  • Individually controlled air conditioning / heating in the bedroom and in the lounge in four languages
  • Classic writing desk with laptop jack
  • Luxury set of bath amenities from the brand Clarins - Paris
  • Special products for children on request
  • Thermal towel dryer
  • Hairdryer / magnifying mirror
  • Individual bathrobe and plush slippers personalized with the hotel logo
  • Iron and ironing board (on request)
  • Minibar with premium products (with charge)

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