Paradisus Playa del Carmen La Perla ***** -   Playa del Carmen

  • Booking:
  • Germany 01802 12 17 23
  • United Kingdom 0808 234 1953
  • France 0800 919 130
  • Italy 800 788 333
  • Portugal 800 83 40 38
  • Holland 0800 022 8608
  • other countries

Map & Location

5ª Avenida, Playa del Carmen
Playa del Carmen 77719


N +20º 38' 49.70" / W -87º 3' 24.83"

Contact information

Tel: (52) 984 8773900Fax: (52) 984 8773939

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in MexicoHotels in Playa del CarmenParadisus Playa del Carmen La Perla *****

Services and facilities Paradisus Playa del Carmen La Perla

Exceeding customer expectations is how we define success. The resort’s stress-free, upscale environment has two full-time staff members dedicated specifically to guests’ experiences and interactions with the space, from the aromatherapy scents, to the music and the lighting. A completely luxurious experience is what we aim for from bespoke services to state-of-the-art facilities. 

  • 24-hour medical service (additional charge)
  • Ambulance on call 24 hours (additional charge)
  • Taxi service 24 hours (additional charge)
  • Laundry service (additional charge)

Concierge Services

  • Paradisus Playa Del Carmen’s guest services associates are always happy and willing to help you with whatever you may need. Ready to facilitate everything from coordinating day excursions to dining recommendations, we are at your service. All you have to do is ask and we'll take care of the rest. We strive to make even the impossible, possible.

Royal Service

  • For discriminating guests that want the highest level of service and attention to detail Royal Service, is the ultimate choice. Royal Service guests enjoy the exclusive use of Royal Service Free to Lounge and access to La Palapa restaurant, plus a private heated pool, and preferential bookings in restaurants and the YHi Spa.  
  • Your butler is a phone call away, from your complimentary cell phone, ready to help.  Our trained staff is attentive, discrete and focused on making your Playa del Carmen vacation as perfect as possible.


  • A 19,267-square-foot YHI Spa and Fitness Club is perfect for guests needing relaxation and rejuvenation. Awaiting guests at YHI Spa is a full service beauty salon, fourteen massage cabins, wet and dry saunas. In the Fitness Center guests will find state-of-the-art workout equipment, experienced trainers, group studio classes and even one-on-one individual wellness programs. 
  • YHI and the Fitness Center were designed to exceed guests’ mind-body goals and truly help them disconnect and enjoy their time at Paradisus Playa Del Carmen. 

Life Enriching Experiences

  • Guests are invited to partake in unique, complimentary life enriching experiences such as tango dance lessons, tequila tastings, and wine tastings to take their vacation experience to the next level.  
  • There is also a weekly eco-friendly class on the beach. During the class, travelers are able to learn about the hotel’s conservation efforts to preserve the natural ecosystem and protect the local flora and fauna including the beautiful mangroves, which border the property’s pristine beaches. 

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