Paradisus Playa del Carmen La Esmeralda ***** -   Playa del Carmen

  • Reservations
    • Germany 01802 12 17 23
    • United Kingdom 0808 234 1953
    • France 0800 919 130
    • Italy 800 788 333
    • Portugal 800 83 40 38
    • Holland 0800 022 8608
    • other countries
    • Germany 0800 808 8300
    • United Kingdom 0800 021 1649
    • France 0800 919 130
    • Italy 800 089 854
    • Portugal 1 800 502 220
    • Holland 0800 022 8608
    • other countries

Map & Location

5ª Av. Esq Calle 112, Col. Luis Donaldo Colosio
Playa del Carmen 77719


N +20º 38' 49.70" / W -87º 3' 24.83"

Contact information

Tel: (52) 984 8773900Fax: (52) 984 8773939

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in MexicoHotels in Playa del CarmenParadisus Playa del Carmen La Esmeralda *****


Our signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family.  Our trained and experienced staff of attentive Family Concierges takes care of your every need.  This spacious 517 sq. ft. guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 108 sq. ft. private terrace.

Modern dark wood furnishings and luxurious dream beds are a part of the lush experience.  The bathroom adds another touch of paradise where you can stand under a rainfall shower or go for a relaxing session in the deep soak tub.  Relax on the sofa in the living area with a snack from the mini bar or call the 24-hour room service.  Luxury Junior Suites Family Concierge feature one king or two double beds (on request upon check-in) and offer luxury amenities.



  • Free Wi-Fi Internet access
  • 24-hour room service
  • Laundry service (additional charges may apply)
  • A personalized pillow menu
  • Daily newspaper delivery
  • Personalized nightly turndown service
  • Special aromatherapy menu in the room (additional charges may apply)



  • A private air-conditioned Family Concierge lounge for private check-in/out, complete with library, complimentary Internet access, daily continental breakfast buffet, coffee and beverages available during the day, international newspapers, cocktails and hors d’oeuvres available in the afternoon
  • All-day assistance of a Family Concierge, and a complimentary walkie-talkie for instant communication
  • Breakfast and lunch a la carte at the exclusive Hydro Grill restaurant
  • Preferential and guaranteed reservations at the specialty restaurants, YHI Spa, activities, and excursions
  • Access to private Family Concierge pool with swim-up bar and bali beds
  • Private beach area with Concierge service
  • Exclusive Family Concierge massage area ($)
  • Exclusive Family Concierge fitness center
  • Meeting room in the Family Concierge Lounge
  • Paradisus Kids Beach Kit check-in gift
  • Kids and Teens activity menu
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid’s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and towel
  • Nespresso machine in the room
  • In-room activities menu
  • Kid’s drinks in the minibar
  • PlayStation®, Nintendo Wii and Xbox 360 available on request
  • Kid’s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • 40" Flat Screen TV with cable
  • CD/DVD Player
  • Clock radio with iPod docking station
  • Living area with sofa
  • Private terrace with Jacuzzi
  • Modern bathroom with sensory tub and rain shower
  • Daily stocked mini bar
  • Marble floors
  • Individually controlled air-conditioning
  • Iron and ironing board
  • In-room safe

Book your room