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Fun guaranteed
5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo
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4.7 (9699 reviews)
An exotic treasure in the heart of the Riviera Maya
Welcome to a little corner of paradise. Located in an incredible mangrove forest very near huge beaches with fine, white sand, this all-inclusive luxury resort guarantees a truly unique stay. Rooms you will love with a sophisticated design and meticulous attention to even the tiniest details. Fun under the Caribbean sun in the pools and water parks for the whole family. A world of flavors in every dish. And a selection of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.
AAA 4 Diamond Certification
Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.
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Fun guaranteed
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Natural beauty
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Learning
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Roulette Room Playa del Carmen or La Perla
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Junior Suite Nature View
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Suite Nature View
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Master Suite Nature View
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Two Bedroom Master Suite Nature View
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Family Concierge Junior Suite Nature View
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Family Concierge Junior Suite Swim Up
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Family Concierge Suite Nature View
Family Concierge Swim Up Suite
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Family Concierge Master Suite Nature View
Family Concierge Master Swim Up Suite
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Family Concierge Presidential Suite
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Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.
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Make the wedding of your dreams come true in a resort with a wide range of options. Choose elegance, distinction and lots of love to celebrate the most important event in your life at Paradisus Playa del Carmen.
Welcome to an authentic temple of well-being in the heart of Paradisus Playa del Carmen - Riviera Maya. Be pampered with body and facial treatments made with Mexican honey, essential oils and local ingredients. In addition to a wide range of services designed for your personal care.
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The gym is equipped with resistance systems including Kinesis®, recumbent bikes with a backrest, a stair climber, ski machine, elliptical, treadmill, rowing machine, weights equipment, and a multi-purpose room with spinning equipment. In addition to Pilates, yoga, spinning, wellness, and massage classes. And PT sessions (extra charge applies). For guests aged 18+.
Our resort has a fun water park, two lagoon-style pools, an activity pool and a swim-up bar so you can cool off at any time. Enjoy your most idyllic vacation under the sun on the Riviera Maya.
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Queer Destination Committed Hotel
This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.
Wellness for Cancer
YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.
ESR Award
Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
The Hotel Collection
Awarded by AMEX, The Hotel Collection features hotels recognised for their service excellence, comfort, and unique experiences for discerning travellers.
Traveler´s choice
Awarded by TripAdvisor and based on millions of reviews by travellers from all over the world, this annual award acknowledges the quality of hotel facilities and services.
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We stayed here for a week. It was my wife, my kid and myself. Three days in the kid got sick and out family concierge (Ana Gutierrez) got us a thermometer so that we could monitor her fever. They were also on top of our reservations and making sure we were comfortable. The food was good. The service was good. The staff was great. Bonus shut out to Daniel who worked the Italian place on March 11. Also get the swim up room. It's well worth the money. We felt like we had a private pool and it was awesome. I recommend this resort.
Robert LaValley
Jose Manuel Gonzalez
03/11/2026
5/5
Hemos estado atendidos estupendamente por Miguel en compañía de paris mejor servicio imposible, lo recomiendo 100%, ánimo a todos a que vengan a este sitio, es una experiencia y atención inmejorable
Ricardo Hernandez
03/11/2026
5/5
Excelente
Kelly Neil
03/10/2026
5/5
Beautiful hotel with lots of options of where to swim, meal options, and hospitality, all thanks to Kevin who went above and beyond! We would definitely stay there again, highly recommended!
Ace Acevedo
03/10/2026
5/5
Definitely a A+ resort, first time staying and you guys set the bar pretty high. Will be back for sure. Special thanks to Angelo (pool concierge) for making this experience unforgettable. Highly recommended.
We stayed here for a week. It was my wife, my kid and myself. Three days in the kid got sick and out family concierge (Ana Gutierrez) got us a thermometer so that we could monitor her fever. They were also on top of our reservations and making sure we were comfortable. The food was good. The service was good. The staff was great. Bonus shut out to Daniel who worked the Italian place on March 11. Also get the swim up room. It's well worth the money. We felt like we had a private pool and it was awesome. I recommend this resort.
Robert LaValley
Jose Manuel Gonzalez
03/11/2026
5/5
Hemos estado atendidos estupendamente por Miguel en compañía de paris mejor servicio imposible, lo recomiendo 100%, ánimo a todos a que vengan a este sitio, es una experiencia y atención inmejorable
Ricardo Hernandez
03/11/2026
5/5
Excelente
Kelly Neil
03/10/2026
5/5
Beautiful hotel with lots of options of where to swim, meal options, and hospitality, all thanks to Kevin who went above and beyond! We would definitely stay there again, highly recommended!
Ace Acevedo
03/10/2026
5/5
Definitely a A+ resort, first time staying and you guys set the bar pretty high. Will be back for sure. Special thanks to Angelo (pool concierge) for making this experience unforgettable. Highly recommended.
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26
2685
12832
Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.
It is located at 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 Mexico.
No, the accommodation does not yet offer this service.
Personalized Butler Service, Bali bed, Direct access to the beach, Spa treatment, Wellness centre spa, Activities for children, Kids club, Water park
Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 26 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Paradisus Playa del Carmen - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
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