AAA 4 Diamond Certification
Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.
Recently renovated
Cancún, Mexico
Paradisus Cancún
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,regionOfInterest=(2150,1471))
See gallery
Recently renovated
Cancún, Mexico
This luxurious all-inclusive resort in Cancun is inspired by the destination itself, maintaining iconic architecture with its incredible pyramid and the best Caribbean sea views. It offers a renewed luxury experience for families, adults, and groups, and a more sophisticated offering with completely redesigned rooms ready to meet your expectations.
Paradisus Cancún is a 5-star hotel in the best hotel zone, with a wide gastronomic variety, thanks to its restaurants and bars with select international cuisine. Take advantage of the exclusivity of the new adults-only areas offered by The Reserve and the premium services of Family Concierge. An unparalleled experience that includes wellness, cultural activities with Destination Inclusive®, and everything you need to connect with the essence of the destination.
AAA 4 Diamond Certification
Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.
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,regionOfInterest=(2636,1481))
Offsite Destination Inclusive® Activity
Embark on a sunset cruise in Cancun's Nichupte Lagoon, where the mysterious mangroves and the serenity of the surroundings will transport you to an intimate encounter with nature and the rich culture of the region, immersing you in a landscape that awakens the senses and the connection with the destination.
*Available for superior rooms only
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Onsite Destination Inclusive® Activity
A night with live music paired with mixology drinks in the dim evening light just perfect to share with your other half, family or friends.
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Onsite Destination Inclusive® Activity
Mexican culture at its best, full of color, chants, sounds and scents that will take you back to the local culture's pre-Hispanic era. The perfect moment to enjoy the richness of Mexican culture.
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Onsite Destination Inclusive® Activity
With themes ranging from pirates to classic kids' movies, the little ones will enjoy this pool party in the company of The Kidsdom staff. Inflatable or dynamic jet ski competitions for the whole family and poolside happenings.
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Onsite Destination Inclusive® Activity
A jute bag and a mold will be your allies to design your beach bag. The difficult decision will be choosing the colors you will use to decorate this unique bag, the best souvenir of your vacation.
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,regionOfInterest=(3700,2467))
Onsite Destination Inclusive® Activity
With natural settings, by the sea or simply in one of our gardens, indulge in the sounds of the bowls that calibrate the body's vibrational frequencies, helping to release blockages and negative emotions that make it hard to carry on with daily tasks.
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With refreshing plans, evening shows with delicious drinks, and ancestral rites.
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Witness the most spectacular nature with dreamlike sunsets in a unique paradise.
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Recharge your energy with mindfulness and yoga sessions, tastings, and craft workshops, among other experiences.
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Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.
More information,regionOfInterest=(2150,1434))
,regionOfInterest=(2150,1434))
YHI Spa
YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.
More information,regionOfInterest=(1612.5,2150))
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Splash Park Aquazone
Exciting slides, splash pools and water games await the little ones in a paradise created specially for them. Hours of fun during a holiday in the Mexican Caribbean full of adventures.
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Gym
Check out our gym which has everything you need to keep your body in shape, for guests aged 18+. It offers state-of-the-art Life Fitness equipment, a weights area, exercise bike, treadmill, elliptical, and cycling room. We also offer PT sessions (extra charge applies).
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Authentic moments
Paradisus Cancun welcomes you with warm hospitality, in a friendly and respectful atmosphere. This LGTBQ+ friendly hotel in Mexico is the perfect choice for a diverse and plural stay. Explore other Meliá hotels with the Queer Destinations distinction and live unique experiences.
More information,regionOfInterest=(2150,1434))
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Explore planet Aiyanna with Willow and her best friend, Holly. Crafts, scientific experiments, games, and age-appropriate activities combine fun, creativity, and learning. An immersive space for babies and children aged 4 to 12 at Paradisus Cancún that offers high-quality entertainment.
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Anyone for a round of golf? Enjoy the emerald-green fairways and greens at our private executive golf course with nine par-3 holes and equipment rental (extra charge applies). Relax with all your friends and family and come and play a couple of rounds.
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,regionOfInterest=(3120,2080))
Adrenaline and fun in an interactive entertainment space with racing and baseball simulators, a golf putting green to perfect your swing, arcade video games, as well as billiards and darts. Follow live sports broadcasts with a cocktail thanks to our All Inclusive bar service. Games and attractions at an additional cost.
More information,regionOfInterest=(1612.5,2150))
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Have fun playing one of the trendiest sports on one of our four courts, with all equipment included. If you are playing as a family, children under 12 must be accompanied by an adult.
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,regionOfInterest=(5399.6219706,2423.4640953))
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,regionOfInterest=(2633.39421,5712.249507799999))
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,regionOfInterest=(1243,2165.557456))
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Stay curious!
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,regionOfInterest=(4096,2732))
All Tribes Welcome
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,regionOfInterest=(1771.5,1179))
Hotels with their own essence
Ann Vazquez
11/01/26
5/5
“Rafael in Kao is friendly and knowledgeable.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.
Tania Pulido
11/01/26
4/5
“Gran actitud de Mauricio y Yanay en animación. Felicitaciones a David mesero de Gastro Hall y Christian en Aqua Marina maravillosa actitud de servicio y atención. Gracias a Jenny quien siempre nos apoyó.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.
Xavier Figueroa
11/01/26
5/5
“My 3 children enjoyed the kidsdom play area and all the activities that they provided. Their favorite activity was the pizza making workshop. The staff members Frida, Fernanda, Maylin, Evelyn, Brenda, and Gypsy we’re all very friendly and took good care of the kids.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.
Cuauhtemoc Barajas
11/01/26
5/5
“Exelente los chicos de las actividades muy divertidos y atentos.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.
Isabel Gallego Serrano
11/01/26
5/5
“Trato magnífico de Rosalinda en el café shop y de Anahi en el ginger y en café shop. Da gusto que te atienda personas tan amables”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.
Average rating
4.6/5
17215 reviews
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Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.
Discover The Reserve services,regionOfInterest=(4760,3168))
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Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.
Discover Family Concierge servicesQueer Destination Committed Hotel
This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.
Wellness for Cancer
YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.
ESR Award
Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.
Safe Fun Certified by The Fun Lab
Aquazone Splash Park water attractions are Safe Fun Certified, meeting international safety and health standards for a fun and worry-free experience.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
It is a 5-star hotel.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.
It is located at Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Activities for children, Kids club, Water slides, Meetings rooms.
Yes. Enjoy a world of exclusivity and sophistication with our Immerse yourself in an adults-only privacy and luxury haven, Experience the best moments with your family with premium amenities and {1} services. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 19 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Satisfy your taste buds at Sal Steak Cave. For an extra charge you can enjoy succulent cuts of meat and superior-quality ingredients prepared by our expert chefs using the most avant-garde techniques and high-tech equipment. Guests staying in The Reserve and Family Concierge have one dinner included per stay. For adults only (+18). With extra charge. Restaurant open to the public.
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A classic Italian restaurant reinterpreted with a welcoming and sophisticated ambience. Capella brings timeless flavors to life through subtle elegance.
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A contemporary buffet where the flavors of the world await you in a course full of color and originality. Show-cooking stations using carefully selected ingredients and recipes from different cultures combine in an elegant and welcoming setting.
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Discover a new concept in ecological, “boho chic” and fashionable cuisine. A blend of the freshest ingredients from the Mexican coast, from Baja California to Quintana Roo. Come and try a delicious organic tiki cocktail with our DJs. It provides Bali beds for up to 6 people and an à la carte menu (with extra charge). Open to the public.
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A space that flows with the rhythm of the Caribbean day and is transformed as night falls. His cuisine is a multi-nuanced experience, with every dish combining creativity, flavor and a vibrant energy that you feel in every moment.
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The Mediterranean awaits you. Enjoy the good life under a beautiful palapa with spectacular views. An open space that connects with nature in a relaxed and distinguished ambience. Only for The Reserve Adults Only guests.
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The delicacies of Japanese cuisine comes to life in an experience where tradition and contemporary elegance come together. Precise techniques, subtle flavors and a serene climate invite you to savor a culinary journey in perfect harmony.
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Strong regional influences define this coastal Mexican cuisine, with local, organic ingredients that express the culinary richness of the country through sustainably sourced seafood. An enveloping immersive experience.
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In Mexico, eating a taco is considered an art. Savor Mexican cuisine, with its origin in Nahuatl, Mexico City as its capital and the "taquero" as its protagonist. Enjoy an experience that still forms a major part of Mexican folklore.
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Relax in the sun, have a quiet chat and a refreshing dip before savoring a drink without leaving the pool, this incredible bar offers stunning views of the Caribbean, a comfortable design and an exotic charm that you will love.
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A coffee lovers dream! Enjoy a choice of delicious coffees and a choice of pastries, cookies, panini and cocktails throughout the day.
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A space that changes as the day goes on: in the morning it is a tropical smoothie bar, in the afternoon a “5 to 7” bar inspired by Montreal, and in the evening it is a modern cocktail bar.
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Inspiration is also to be found at the bar, where the cocktail bar is a masterpiece. Discover a carefully selected choice of drinks including sake, beers and Japanese and Mexican whiskeys, designed to accompany every moment with character and style.
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A journey through Mexico where drinks are the protagonists. Mexican spirits, beers and wines combine to offer everything: from a more classic and authentic Mexican cocktail bar to the most innovative flavors.
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A purely Mediterranean cocktail bar with a selection of classic cocktails. Created with aperol, sambuca, pastis, arak, gins and touches of natural fruit. Exclusively for The Reserve guests.
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The ideal place to enjoy a wide variety of fresh tropical drinks and kid-friendly mocktails. In addition, these drinks can be served from the comfort of our wet bar.
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Enjoy exquisite flavors by the pool in a relaxing and fun ambience with delicious snacks and refreshing drinks throughout the day. A well deserved break between a dip and a chance to rest in the sunshine.
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In which traditional flavors are reinterpreted with premium-quality ingredients and carefully presented. Enjoy a dining experience with well-being and "comfort food". The moment of culinary pleasure you have always sought.
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Artisanal ice cream, original recipes, and an irresistibly creamy texture. A sweet corner with 12 flavors designed for enjoyment, sharing, and returning for more.
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26Event rooms
3735People
3813m²
Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Request information from our team to help you organize a carbon-neutral event with our Road to Net Zero Events project.
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Spectacular views and an attractive design perfectly describe this suite. Enjoy total relaxation, bathe under the stars in the terrace bathtub, or prepare your favorite snack in its comfortable kitchen.
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A space designed for sharing without sacrificing privacy, where every sunset enters the room uninvited in warm hues. A suite that invites family enjoyment in a spacious, bright, and calming environment.
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A luxurious vacation with all The Reserve perks. Enjoy the private terrace overlooking Nichupté Lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
The best place in the Caribbean, with spacious areas and a renovated design. Prepare yourself a nice snack in the kitchen and enjoy moments of true relaxation in the two bedrooms, the comfortable living room, or on the terrace with a whirlpool bathtub.
Admire the spectacular sunsets and the shimmering Nichupté Lagoon from the terrace of this carefully designed room. It features a luxurious king-size bed or two double beds, a bathroom with a rain-effect shower and unique furniture.
Enjoy the soft Caribbean breeze as you gaze at the stars from the wonderful balcony. A vacation in Mexico full of surprises, with special details such as a comfortable bed or two double beds, an elegant bathroom, and a minibar with a select range of products.
Immerse yourself in Caribbean pleasures in a suite with two terraces, one of them with a whirlpool and enjoy a relaxing bath with excellent views. It features an elegant bedroom, a spacious lounge, and a fully equipped kitchen.
A space designed for sharing without sacrificing privacy, where every sunset enters the room uninvited in warm hues. A suite that invites family enjoyment in a spacious, bright, and calming environment.
Wake up to the immensity of the Caribbean in a stay where luxury and serenity meet. Designed for sharing unforgettable moments, this suite offers spaciousness, privacy, and idyllic sea views that invite you to let go.
A luxurious vacation with all The Reserve perks. Enjoy the private terrace overlooking Nichupté Lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Sea. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom with a sofa and an open bathroom with a sensory bathtub and shower. Exclusive suite for adults only (+18).
Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights. Exclusive suite for adults only (+18).
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Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom. Exclusive suite for adults only (+18).
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With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open. Exclusive suite for adults only (+18).
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Discover completely new sensations in a suite oozing indulgence and serenity and let us pamper you with all the Family Concierge benefits. A private bedroom, bathroom, lounge, kitchen, and large dining room. And choose which private terrace you are going to take that Instagram-worthy photo from.
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Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
This luxurious suite is designed to offer a sophisticated stay full of comforts in Cancun. Create new memories with your family in a warm and tranquil environment. Enjoy stunning sunset views from your private terrace.
This Junior Suite comes with all the benefits of Family Concierge. Experiences that will make your stay unique and exclusive. With wonderful views of the Caribbean Sea, it features one bedroom, a sofa, and a private terrace.
The perfect space to experience the Caribbean as a family. With incredible views of the Caribbean Sea, a private terrace, and the privileges of Family Concierge, this suite offers the ideal balance between comfort, exclusivity, and moments to share.
An intimate retreat where every sunset becomes an authentic private spectacle. Choose this Suite with spaces designed for rest and disconnection, while the Caribbean light envelops the room and the breeze accompanies every moment.
Wake up to the immensity of the Caribbean in a stay where luxury and serenity meet. Designed for sharing unforgettable moments, this suite offers spaciousness, privacy, and idyllic sea views that invite you to let go.
This luxurious suite is designed to offer a sophisticated stay full of comforts in Cancun. Create new memories with your family in a warm and tranquil environment. Enjoy stunning sunset views from your private terrace.
This Junior Suite comes with all the benefits of Family Concierge. Experiences that will make your stay unique and exclusive. With wonderful views of the Caribbean Sea, it features one bedroom, a sofa, and a private terrace.
The perfect space to experience the Caribbean as a family. With incredible views of the Caribbean Sea, a private terrace, and the privileges of Family Concierge, this suite offers the ideal balance between comfort, exclusivity, and moments to share.
An intimate retreat where every sunset becomes an authentic private spectacle. Choose this Suite with spaces designed for rest and disconnection, while the Caribbean light envelops the room and the breeze accompanies every moment.
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Sea. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom with a sofa and an open bathroom with a sensory bathtub and shower. Exclusive suite for adults only (+18).
Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights. Exclusive suite for adults only (+18).
Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom. Exclusive suite for adults only (+18).
With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open. Exclusive suite for adults only (+18).
Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
Address
Boulevard Kukulcan, km 16.5
Cancún
Contact
Distances
17 km from Airport
20,2 km from Cancun Urban Center
128 km from Tulum Archaeological Site
Hotel information
Name: Paradisus Cancún
Type: Hotel
Segment: Resort
Category:5
Registration number: 005-007-002571/2025
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