The Reserve at Paradisus Punta Cana ***** -   Punta Cana

  • Booking:
  • Germany 01802 12 17 23
  • United Kingdom 0808 234 1953
  • France 0800 919 130
  • Italy 800 788 333
  • Portugal 800 83 40 38
  • Holland 0800 022 8608
  • other countries

Map & Location

Playa de Bávaro
Punta Cana 22000
Dominican Republic


N +18º 42' 4.82" / W -68º 26' 20.75"

Contact information

Tel: (1) 809 6879923Fax: (1) 809 6870752

Check-in after 15:00h

Check-out until 12:00h

HomeHotels in Dominican RepublicHotels in Punta CanaThe Reserve at Paradisus Punta Cana *****

Exclusive Family Concierge - The Reserve at Paradisus Punta Cana

The exclusive Family Concierge has only one objective: to satisfy each and every one of your family’s needs during your stay in Punta Cana (Dominican Republic).

The service begins on arrival. Families enjoy a private and exclusive reception area for check-in. The Family Concierge rooms have a specially assigned Family Concierge who will assist you during your stay and coordinate all the services and information required by guests enjoying vacations with the family. With a private lobby, with a snack and drinks area and a relaxation area with reading corner and internet, all specially designed for children from 2 to 12 years of age.



  • Elegant VIP area with personalized check-in/ check-out for all the family but especially for the kids
  • Private reception area, with personalized service, as well as a snack and drinks service all day long
  • Luxury family suites - Family Concierge
  • Family Concierge service all day and special activities (such as tennis classes)
  • Free mobile phone for constant contact with our attentive concierge staff
  • Paradisus Kids Kit on arrival including: hat, t-shirt and mini sun cream
  • Kids pool with pool concierge
  • Private beach area with pool concierge
  • Preferential bookings at the restaurants, activities and SPA
  • Connecting rooms
  • PS2™, Xbox 360™ or Wii™ consoles in the room (on request)
  • Free high speed internet in the rooms and The Reserve Lounge (WiFi)
  • Special amenities for the kids in the room including bathrobes and slippers
  • Bathrobes and slippers for the parents
  • Turn-down service with milk and cookies for the children
  • Personalized minibar with drinks and snacks for children
  • Preparation of the Jacuzzi® “Fun in the bath”

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