SANTIAGO DE CUBA, Cuba

Meliá Santiago de Cuba

a tall building with palm trees and a sign

An elegant combination of the city, mountains and a Caribbean atmosphere

In the heart of Santiago de Cuba, the monumental architecture of this five-star hotel dominates the landscape and offers beautiful urban views, with the Sierra Maestra as a beautiful green backdrop. A symbol of hospitality in Santiago, it provides the most personalised service on The Level floor and in all its smoke-free spaces. Perfect for business trips, island tours, weddings and honeymoons.

Business
City
Couples/Romance
Culture
Groups
Outstanding architecture
a pool with a gazebo and palm trees in the background
a swimming pool with umbrellas and chairs
a living room with red couches and a desk
a woman standing in a hotel lobby
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Excellent location

A few minutes from the historic centre and well-connected with all the main avenues

Stunning views

The design of the hotel guarantees beautiful panoramic views over the city and the Sierra Maestra

Select cuisine

Creole, international and gourmet dishes accompanied by delicious cocktails

The Level

Personalised attention with VIP services, ideal for business trips

Moments to share

A shopping area with all the most authentic elements of local culture. Free Wi-Fi throughout the hotel

Attractive spaces

Convention centre, event areas and three swimming pools that are ideal for relaxation

Services and facilities

  • Gym
  • Business centre
  • 24-hour reception
  • Room service
  • Meeting rooms
  • Vip lounge
  • À la carte restaurant
  • Wi-Fi
  • Outdoor pool
  • Concierge
  • Evening entertainment
  • Exclusive services
Elevate your stay
a woman standing in a hotel lobby

The Level

An experience designed for travellers seeking greater refinement and a more personalised stay. The Level promises unforgettable memories and premium amenities. Pamper yourself in an oasis of attention and services adapted to your personal taste and preferences, and explore all the charms of Santiago de Cuba with even greater exclusivity.

7 rooms, which one is perfect for you?

a room with a bed and a desk

Classic Room

a room with a bed and chairs

The Level Room

The Level

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Junior Suite

a room with a bed and chairs

The Level Junior Suite

The Level

a room with a bed and a desk

The Level Grand Suite

The Level

a bedroom with a large bed and a television

Presidencial Suite The Level

The Level

a living room with a spiral staircase and a couch

The Level Master Suite

The Level

a room with a bed and a desk

Classic Room

  • City view
  • 2 double beds
  • 22 m²

Equipped to ensure peaceful rest, it provides a hall, bedroom and bathroom. Precious wood furnishings and understated decoration accentuate its elegant style. It provides room service and a minibar as options with an extra charge.

a room with a bed and chairs

The Level Room

  • City view
  • 2 double beds
  • 22 m²

With large windows and located on the higher floors, this room guarantees you will fall in love with the panoramic views of the city and the mountains. You will feel entirely at home thanks to the warm decoration and practical facilities, as well as all the exclusive The Level services.

a room with a bed and chairs

Junior Suite

  • Mountain view
  • King-size bed
  • 25 m²

Ideal for honeymoons, it provides a hall, a bedroom with a king-size bed, lounge, bathroom with whirlpool and extra restroom. The decoration creates a romantic atmosphere, enhanced by incredible views of the mountains and the city.

a room with a bed and chairs

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 25 m²

Be inspired by the magnificent views of the city and Sierra Maestra from the junior suites located in the corners of the hotel building. The king-size bed and bathroom with a whirlpool are ideal for relaxing, together with all The Level services to add an extra touch of exclusivity.

a room with a bed and a desk

The Level Grand Suite

  • City view
  • King-size bed
  • 47 m²

This select ambience includes an entrance hall, lounge, bedroom and two bathrooms (one with a whirlpool). It also features all the exceptional The Level services We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.

a bedroom with a large bed and a television

Presidencial Suite The Level

  • Mountain view
  • King-size bed
  • 95 m²

Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in the other hotel areas.

a living room with a spiral staircase and a couch

The Level Master Suite

  • City view
  • King-size bed
  • 47 m²

Treat yourself to a superior stay in this exclusive suite for adults, comprising a lounge, bedroom and two bathrooms (one with a whirlpool). We also add in a free sauna in the gym, a private transfer to the airport if you stay more than 3 days, and exclusive The Level services.

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La Isabélica

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El Criollo

a restaurant with tables and chairs

La Alameda

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a pool with palm trees and a building in the background

Activities

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Santiago Café

a pool with white awnings and umbrellas

Swimming pools

a gym with exercise equipment

Gym

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Beauty salon

a room with a bar and chairs

Entertainment

a restaurant with tables and chairs

Exceptional experiences

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Discover the city

Events

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  • 6

    Event rooms
  •  
  • 533

    People
  •  
  • 511

Meliá Santiago de Cuba is the top venue for conventions, banquets and all kinds of social events in the city. The hotel specialises in providing services for business travellers and corporate groups, for which it has three multi-purpose rooms, a business centre and alternative event locations.

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What is the official category of the accommodation?

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Will I have Free Wi-Fi?

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What services does the accommodation offer?

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Are there any exclusive services?

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How many restaurants and bars are there?

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What are the benefits of being a MeliáRewards member?

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