Tel: (53) 7 8333636Fax: (53) 7 8344555
N +23º 8' 22.09" / W -82º 24' 9.71"
In order to make your visit to Cuba easier, here are some tips:
To enter the country, you must have a valid passport and the appropriate visa (or tourist card) issued by your travel agent or the Cuban consulate in the country of origin (except in countries that have a visa-free agreement with Cuba).
You should also have a travel insurance that includes coverage for medical expenses in Cuba. For more information visit the website of the Ministry of Tourism of Cuba (www.cubatravel.cu) and the insurance company Asistur (www.asistur.cu).
Cuban customs in ports and international airports uses a Red and Green Channel system.
On entering the country, your personal belongings are exempt from customs duties. As a traveller, you can also import new or used items that are not part of your personal belongings up to a maximum value of 1,000 CUC.
You can import unlimited amounts of any freely convertible currency, cash, checks or other means of payment used in international banking. If the amount exceeds USD 5,000 or its equivalent in other currencies in cash, you must declare this to customs officials and fill out the Customs Declaration for Passengers.
On departure, you can only export freely up to USD 5,000 or its equivalent in other currencies in cash or by check or any other means of payment used in international banking. You cannot export Cuban CUCs, in any denomination, nor Cuban pesos (CUP).
You may not import, export or use any drugs or narcotics; explosives; pornographic objects, pictures, or literature; or protected or endangered animals or plants. Any violation of this regulation is subject to the criminal liability that may apply in each case.
You may also not import or export firearms without the express permission of the Public Security Directorate of the Ministry of Interior. You should arrange any permits before arrival.
For more information, visit www.aduana.co.cu
The Cuban peso (CUP) is the national currency, but payment for all tourism products and services is made using the convertible peso (CUC). In Varadero, Cayo Coco, Cayo Guillermo, Cayo Santa Maria, Cayo Largo del Sur, Santa Lucia (Camaguey), Playa Covarrubias (Las Tunas) and the resorts of the north coast of Holguin payment is also accepted in euros.
You can also make payments with the following credit cards: VISA INTERNATIONAL, MASTERCARD, ACCESS, BANCOMER INTERNATIONAL, BANAMEX, DINERS CLUB INTERNATIONAL, JCB and CARNET, and others issued in the country (BFI and RED cards). We do not accept credit cards issued by banks in the United States of America and its affiliates.
The US dollar is no longer used in Cuba, so we recommend not to bring US dollars as there is a 10% tax on its exchange. Change your currency in exchange houses (CADECA) in all the main towns in Cuba or in other authorized offices. Never change money unofficially on the street. When changing money, please note that the CUC is equivalent to 24 CUP (sale) and 25 CUP (purchase).
For detailed information on currency and payments in Cuba, see www.cubaweb.cu
If you come from a country in which yellow fever and cholera are endemic, or any area declared infected by the World Health Organization, you must present a vaccination certificate issued at least 10 days and no more than 10 years prior to your visit.
There are medical facilities in all the hotels in Cuba and international clinics in major tourist destinations in the country.
On departure you must report verbally to customs any cigars you are taking out of the country. You may take up to 50 cigars without any documentation. However, you can export quantities exceeding that amount if they are contained in original containers, closed and sealed with the official seal, and are able to prove the legal acquisition through a sales invoice or official document issued by the authorized retail network to market Habanos cigars. Any amounts greater than 50 units that are undeclared or with no proof of legal purchase will be confiscated.
You can export items of art that are not capital assets, only with the express permission of the National Registry of Cultural Property. You may not export books and other publications older than 50 years of age, nor copies of Ediciones R or those coined by libraries or other entities.
In Cuba there is total religious freedom, guaranteed by the Constitution. The climate of the country require light clothing, preferably cotton. Swimsuits and sunscreen creams should not be missing from in your luggage, nor a sweater or light jacket if you plan to visit in winter or take a trip to the mountains.
Electricity uses 110 volts, although many hotels also have 220 volt sockets. Most sockets use flat rather than rounded plug pins, so we recommend travelling with an adapter. Cuba is 5 hours behind Greenwich mean time, (the same as Eastern Standard Time in the United States of America and Canada). From April to October Daylight Saving Time is in place (clocks go forward one hour) to get the most possible sunlight.